Arthur J. Gallagher & Co. Reviews | Glassdoor

Arthur J. Gallagher & Co. Reviews

Updated July 19, 2017
701 reviews

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701 Employee Reviews

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Pros
  • There are opportunities to work from home (in 29 reviews)

  • Having the option to work remotely for the company is wonderful for work/life balance (in 22 reviews)

Cons
  • Work life balance, low salary with lower annual increases (in 25 reviews)

  • There is no work life balance for women, and are paid MUCH less than male counterparts (in 9 reviews)

More Pros and Cons

  1. "Opportunities abound!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales and Marketing in Rolling Meadows, IL
    Current Employee - Sales and Marketing in Rolling Meadows, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arthur J. Gallagher & Co. full-time (More than 3 years)

    Pros

    Great team work, lots of opportunities

    Cons

    I live in Chicago and work in Rolling Meadows and live in Chicago- long commute

    Advice to Management

    N/A


  2. Helpful (6)

    "Has potential but takes advantage of workforce"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Manager in Itasca, IL
    Current Employee - Senior Account Manager in Itasca, IL

    Pros

    Good relationships between peers. Overall friendly, pleasant and knowledgeable staff who like to help each other. Ability to work remotely assists in job flexibility.

    Cons

    Underpaid compared to market even when promoted, minimal vacation time offered (5 years of employment before being given three weeks), minimal commission and bonuses, no raises or wage increases with inflation, continue to cut benefits including business phone allotment, management does not invest in the service teams who are expected to do more with less. Poor motivation and poor job satisfaction is rampant through all divisions.

    Advice to Management

    Review the cons and work on it. Request anonymous employee surveys and exit surveys and actually read them and act on it.

    Little changes will add up. People like the company and want to stick around, but if you continue to take advantage of your work force, your business clients will notice and the good people will continue to leave.

  3. Helpful (1)

    "Claims Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resolutin Manager in Duluth, GA
    Current Employee - Resolutin Manager in Duluth, GA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Arthur J. Gallagher & Co. full-time (More than a year)

    Pros

    -Friendly, work environment
    -Career advancement possibilities, although somewhat limited

    Cons

    -There is an invisible glass ceiling
    -After about 2 years, you are capped at a specific salary
    -High turnover rate

    Advice to Management

    I actually love the management that I've worked under at GB. I've heard complaints about mgmt. but direct supervisors were amazing and super helpful in my journey learning claims.


  4. "Great place for self-starters"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arthur J. Gallagher & Co. full-time (More than 5 years)

    Pros

    Entrepreneurial culture
    Competitive compensation
    Recognition for driving results

    Cons

    I have not experienced any


  5. Helpful (3)

    "Boston Office is a TOXIC environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Negative Outlook

    I have been working at Arthur J. Gallagher & Co. full-time (Less than a year)

    Pros

    Fellow employees know that are all in the same boat!

    Cons

    Poor HR; Follows the lead of management while playing down employee feedback. Senior Management is ineffective with very poor management skills. Management does not mentor employees, does not reinforce Producer job responsibilities, and Management 'encourages' Producers to show employees respect,

    Advice to Management

    For the third consecutive year my manager has said nothing to me regarding up coming bonuses or salary increases. I find out by going on the AJG intranet and check either My Employment Status or Payslip in order to find out my results. My manager has a double standards when it comes to employees under his wing and even a double standard as to hold himself versus others.

    Arthur J. Gallagher & Co. Response

    Jul 24, 2017 – Digital Marketing Analyst

    Thank you for your comments. Gallagher expects employees to support one another as stated in the Gallagher Way, “We support one another. We believe in one another. We acknowledge and respect the... More


  6. Helpful (2)

    "Decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resolution Associate II in San Diego, CA
    Current Employee - Resolution Associate II in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Arthur J. Gallagher & Co. full-time (More than a year)

    Pros

    Great co-workers, regular promotions, decent benefits, and good holiday schedule.

    Cons

    There is a serious lack of communication from upper management. Raises could be a little higher. Computer equipment is a little bit outdated.

    Very high expectations with little support sometimes. Immediate supervisors usually do a good job of covering and assisting with demands from corporate that are sometimes impossible to adhere to.

    Advice to Management

    Don't expect 24 hour 3 point contacts on every single claim.


  7. Helpful (4)

    "Office staff is less than professional, work load is more than can be accomplished in standard 35 hour work week."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Service Representative in Oklahoma City, OK
    Current Employee - Claims Service Representative in Oklahoma City, OK
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Arthur J. Gallagher & Co. full-time (More than 3 years)

    Pros

    Flexability, time can be made up to a certain extent.

    Cons

    Very cliquish. Some of the staff and supervisors are extremely loud and obnoxious.

  8. Helpful (8)

    "Good 'ol boys club"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Producer in Los Angeles, CA
    Former Employee - Producer in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at Arthur J. Gallagher & Co. full-time (More than a year)

    Pros

    Very few, that's why I left

    Cons

    Good ole boys culture, very tactical (not able to think like a consultant), not able to grow revenue on their own, Producers seldom know how to produce, horrible benefits and pay.

    Advice to Management

    Stop promoting from within and realize that the good talent is leaving the company.


  9. Helpful (2)

    "Administrative assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oklahoma City, OK
    Current Employee - Anonymous Employee in Oklahoma City, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arthur J. Gallagher & Co. (Less than a year)

    Pros

    Great people to work with. Training is extremely helpful. Supervisors are willing to help employees with their job load.

    Cons

    Pay is extremely low. Benefits are average. No bonus. I usually work more hours then I get paid for.


  10. Helpful (1)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Rolling Meadows, IL
    Current Employee - Director in Rolling Meadows, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arthur J. Gallagher & Co. full-time (More than 3 years)

    Pros

    global company so various opportunties

    Cons

    more learning and development required for people

    Advice to Management

    develop staff and help them progress


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