Arthur J. Gallagher & Co. Reviews | Glassdoor

Arthur J. Gallagher & Co. Reviews

Updated September 19, 2017
744 reviews

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744 Employee Reviews

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Pros
  • There are opportunities to work from home (in 31 reviews)

  • Having the option to work remotely for the company is wonderful for work/life balance (in 22 reviews)

Cons
  • That's why you see lot's of reviews about poor work life balance at Gallagher (in 26 reviews)

  • Very weird office with high turnover (in 15 reviews)

More Pros and Cons

  1. Helpful (2)

    "Great ideas, poor execution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive
    Former Employee - Senior Account Executive
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Arthur J. Gallagher & Co. full-time (More than 10 years)

    Pros

    As a company the executive team has wonderful foresight and the ability to attract top talent as well as some of the best merger candidates.

    Cons

    The nepotism runs ramped throughout every level of the organization. Every office in ever region is lined with individuals from the "family". There is little to no upward mobility for anyone outside of inner circle.

    Advice to Management

    Listen, there are hundreds if not thousands of people currently employed with great ideas and amazing skill sets. Muffling them with poor management and unrealistic M&A goals is a travesty.

    Arthur J. Gallagher & Co. Response

    Sep 15, 2017 – Digital Marketing Analyst

    Thank you for your comments. We are proud of the top talent we are seeing join Gallagher and to continue this trend. Gallagher began as a family run insurance agency. While we continue to acquire... More


  2. "IT Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Arthur J. Gallagher & Co. full-time (More than a year)

    Pros

    Staff was welcoming and helpful.

    Cons

    Reasons for contract end were shaky.

    Advice to Management

    Little more honesty would have made everything better.

  3. Helpful (3)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Rolling Meadows, IL
    Former Employee - Anonymous Employee in Rolling Meadows, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Arthur J. Gallagher & Co. part-time (More than 3 years)

    Pros

    Nice new building. There are some nice people.

    Cons

    Not very diverse. If you are not a sales person, you are considered second class.

    Advice to Management

    Actually have diversity programs that do something.


  4. Helpful (10)

    "Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant in East Lansing, MI
    Former Employee - Accountant in East Lansing, MI
    Recommends
    No opinion of CEO

    I worked at Arthur J. Gallagher & Co. full-time (Less than a year)

    Pros

    AJG seems like a fantastic company to work for, with a good employee philosophy. I met (virtually) some fantastic people who I really enjoyed working with. Since they build their business through acquisitions and mergers, it's nice that they offer such a generous severance package for positions eliminated at the branch level. They took good care of me.

    Cons

    They come into a potential acquisition with catch phrases like 'Everyone's on the bus' and 'Do no harm'. The reality is they don't need accounting or HR staff at the branch level. To 'stay on the bus', I would have had to accept a receptionist/support position, having been the company's controller.

    Advice to Management

    Communicate more honestly with acquired staff, and don't keep telling them that nothing changes. In my office, my co-workers felt they were being treated as stupid and with dishonesty throughout the whole merger process. A more honest approach would have made for much better employee morale.


  5. Helpful (15)

    "Decent pay - they do not treat people well though"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Boston, MA
    Former Employee - Vice President in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Arthur J. Gallagher & Co. full-time (More than 3 years)

    Pros

    Company can pay its producers competitively. The key word here is can.

    Cons

    Local Management is very hit or miss. They waste peoples valuable time and then expect the world from them. If you're not one of the boys they will go out of their way to make your life more difficult. I felt like I was back in high school playing with the cool kids again. Some of the client service people are great hard working individuals but most of them appear to be burnt out and hate their jobs.

    Advice to Management

    This is advice for whomever is in New York City or Rolling Meadows. You need to do something about this office if you want your investment to survive because almost everyone is looking for a new job. People are sick of being told that it is not like this anywhere else in the company.

    Arthur J. Gallagher & Co. Response

    Sep 6, 2017 – Digital Marketing Analyst

    Thank you for your feedback. We take these reviews seriously. Gallagher promotes a working environment free of harassing, abusive, disrespectful, disorderly, disruptive or other non-professional... More


  6. Helpful (1)

    "Great company with room for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Arthur J. Gallagher & Co. full-time

    Pros

    Room for growth internally
    Professional atmosphere

    Cons

    Raises are hard to come by

    Advice to Management

    Na


  7. Helpful (4)

    "Resolution Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Arthur J. Gallagher & Co. full-time

    Pros

    The location is in a great area

    Cons

    Management plays favoritism, not knowledgeable management. No training system in place.

  8. Helpful (2)

    "Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arthur J. Gallagher & Co. full-time (Less than a year)

    Pros

    Some of the best people in the market
    Amazing culture
    treat people with tremendous respect and appreciation

    Cons

    flip side is there are alot of people who have been there a long time and only know one way to do things. to their credit they are somewhat open minded but slow to change

    Advice to Management

    keep the investment in people, and culture. bringing in new blood via the intern program is a great way to continue to build momentum and energy


  9. Helpful (5)

    "Bad Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Resolution Manager in Las Vegas, NV
    Former Employee - Resolution Manager in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Arthur J. Gallagher & Co. full-time (More than 5 years)

    Pros

    Good Benefits, good location

    Cons

    Las Vegas office is run with micromanaging manager and supervisors, always pushing employees with unmanageable work load with low staffing of claims assistant, Company is selling themselves as a paperless company but they do not have a plan of how they are going to get there. Leaving the adjusters with a lot of clerical duties besides handling an overwhelming case load.

    Advice to Management

    They do promote from within.


  10. "If Corporate Only Knew..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Arthur J. Gallagher & Co. part-time

    Pros

    Good 401k plan. Hours good.

    Cons

    Management is totally unprofessional. My manager spent most of his time on phone talking to family and friends. Treated some employees like his children. When he did do company work he complained about what a tough day he was having. Clients personal info was floated around the office and openly talked about and made fun of. Not a good environment.

    Advice to Management

    Check up on smaller offices. There's reasons they aren't profitable.


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