Arthur J. Gallagher & Co. Reviews | Glassdoor

Arthur J. Gallagher & Co. Reviews

Updated August 22, 2017
723 reviews

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723 Employee Reviews

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Pros
  • There are opportunities to work from home (in 29 reviews)

  • Having the option to work remotely for the company is wonderful for work/life balance (in 22 reviews)

Cons
  • Work life balance, low salary with lower annual increases (in 25 reviews)

  • There is no work life balance for women, and are paid MUCH less than male counterparts (in 9 reviews)

More Pros and Cons

  1. "Brokerage Service Division Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Arthur J. Gallagher & Co. part-time

    Pros

    Fast paced and a competitive internship.
    Great introduction to Commercial Insurance and the average day of a broker.
    Amazing opportunity to improve public speaking and face to face client interaction

    Cons

    -No cons at this time


  2. Helpful (3)

    "Current Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Services Manager in Rolling Meadows, IL
    Current Employee - Client Services Manager in Rolling Meadows, IL

    I have been working at Arthur J. Gallagher & Co. full-time (More than 5 years)

    Pros

    Arthur J Gallagher is one of the top Brokerages

    Cons

    They are understaffed with growth potential open to only certain people

    Advice to Management

    Employees should be treated in a manner that promotes growth, rather than the opposite. As Directors have changed, so has the value of the employee

  3. Helpful (3)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Fresno, CA
    Current Employee - Account Manager in Fresno, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Arthur J. Gallagher & Co. full-time (More than 3 years)

    Pros

    camaraderie; excellent team collaboration; no micromanaging

    Cons

    Low pay; little opportunity for promotion; "training by fire."


  4. Helpful (4)

    "Gallagher Bassett Services - Senior Account Manager."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Manager
    Current Employee - Senior Account Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Arthur J. Gallagher & Co. full-time (More than a year)

    Pros

    Caring helpful employees who want to do a good job. Fair pay, Ability to work remotely Interesting clients. Some really good people.

    Cons

    No work life balance. On call 24/7. Need to work even if taking a vacation day. Evening and Weekend work a necessity and a full weekend off is s rarity. Overloaded with clients and no meaningful backend support to meet client demands. High stress levels among employees. Punitive environment leading to excess focus on CYA activities. Employees are not empowered to make decisions and own results Absolutely crummy expense reimbursement process. Either pay the Amex bill yourself or speed up the reimbursement process so your employees don't needy to underwrite your business expenses.

    Advice to Management

    Staff appropriately. Empower employees. Do not be afraid of hiring good talent. Do not punish your managers if their direct reports ask a question that you "find out about". Quit gossiping and grow up. We are all just trying to get a job done.


  5. Helpful (1)

    "Producer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Rolling Meadows, IL
    Former Employee - Anonymous Employee in Rolling Meadows, IL

    I worked at Arthur J. Gallagher & Co. full-time (More than 8 years)

    Pros

    The people on the round want to do better.

    Cons

    Unrealistic view of the market place. Too much bureaucracy. Too slow!


  6. Helpful (8)

    "Thankful for a job however,.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Arthur J. Gallagher & Co. full-time

    Pros

    Their in-network sites and links are informative and helpful...

    Cons

    My company was acquired by AJG about four years ago. Unfortunately, all of our perks and benefits were dissolved. PTO's / Vacation time minimized, no raises or bonuses, holiday parties / FUN become nonexistent and came out of our own expense. Simply put, the company is DRY.


  7. Helpful (2)

    "Good Benefits but Underpaid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Representative
    Current Employee - Client Service Representative
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Arthur J. Gallagher & Co. full-time (Less than a year)

    Pros

    Good Employer Benefits and okay people

    Cons

    Not paid enough for the amount of work I do.

    Advice to Management

    Pay those that matter most, and put in the work on a day to day basis.

  8. Helpful (14)

    "Gallagher High School"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Arthur J. Gallagher & Co. (Less than a year)

    Pros

    Overall the company has decent health benefits and a robust wellness program. Some people are great to work with. Carrier lunches and seasonal parties are a nice bonus. There's not much more good I can say

    Cons

    Where do I begin. First and foremost, I have been here several months now and have yet to be trained very much in my role. We have a team structure, yet no one on my team has made the effort to make sure I am trained in depth in my duties. Aside from that, as I mentioned in the title, it is much like high school here. If you like dealing with drama bullying and cut throat people going behind each other's backs, then this is the place for you. People are more worried about cliques and office politics than actually doing their jobs. While the office is mostly women, it is very obvious that the men are much more valued here. The workload in grossly unevenly distributed. And the biggest kicker is that the salaries are way below industry standard. And don't even think about getting a cost of living increase or even a deserved raised. It's worse than pulling teeth from what's being gossiped around the office. Unless you're in good with the office manager or the branch president, forget being valued as an employee. Those that are, get special treatment that's very apparent to all.

    Advice to Management

    If someone neutral could come in and assume the HR or office manager role, this place might be a decent place to work.

    Arthur J. Gallagher & Co. Response

    Jul 5, 2017 – Digital Marketing Analyst

    Thank you for your comment. Gallagher strives to be an employer of choice and takes employee engagement and satisfaction seriously. The Austin office leadership team is working to address employee... More


  9. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arthur J. Gallagher & Co. full-time (More than 8 years)

    Pros

    Depth of Resources and support

    Cons

    No real downside to working at the company


  10. Helpful (1)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Resolution Specialist
    Current Employee - Senior Resolution Specialist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arthur J. Gallagher & Co. full-time (More than 5 years)

    Pros

    Good salary, flexible, reasonable hours, great management, opportunity to work from home

    Cons

    The job can be stressful and demanding at times but that's with any claims job

    Advice to Management

    Top management communication is lacking a little. For instance, we never know if and when we are getting raises


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