Asbury Automotive Reviews

Pros

Guest and team member centric organization that provides the tools and path to succeed in what is one of the most difficult industries of guest facing roles.

Cons

I don’t have any that aren’t overcome

Pros

- Decent 401k match. - Plenty of work! Almost no parking in the lot from the sheer amount of cars waiting to be working on. - Employee loaner program is a really good deal - after 90 days, you can get up to $400 ($200 from Asbury, $200 from the specific dealership you work at, if offered) towards your monthly payments on a loaner obtained from the dealership. - Great system in place for transferring between shops under Asbury with ease, and plenty of options to choose from.

Cons

- Poor local management (upper manager should have a bigger role in how local management functions). They won't invest in training but will get upset at poor performance, despite promising training on hire. I've been here for almost half a year and I've had to learn nearly everything I know from trial and error. I've worked in automotive management before and trained people who had no automotive experience up to some of the best techs in my state within my field, so I can say with confidence that management here has no idea what the word "training" even means. This is an awful choice for someone trying to get into the collision field, even with automotive experience. Trying to get management to understand this is like willingly stepping on nails. Not to mention the responses you get from management when you're not brown-nosing are consistently unprofessional and unhelpful. I've been yelled at in the middle of the floor for trying to explain that not having any sort of training, monitoring, or quality control for training techs' work = mistakes. Not rudely either. And yet I was told I'm "incompetent and must not know how to read" because of confusion over the way estimates were written (keep in mind it took months to even start getting estimates for the work I needed to do, and I had to figure out how to read them on my own). And expressing disgust with their unprofessionalism I was met with nothing more than "sorry if my tone was bad, but". A lot of these issues are resulting from the fact that regular techs are told to train, but not offered any additional compensation for doing so, so obviously... they don't want to. Which is completely understandable. So this is also an awful choice for experienced techs who don't want to, and were not trained to, teach newbies. - No tool allowance. This is normal, but it's a con when you're a new tech constantly being pressured to invest hundreds to thousands of dollars on a toolbox and tools, more so without any reason to trust that you'll even get a chance to use them, let alone LEARN to use them.

Pros

Mike Shaw Subaru - GM is one of the best I have ever worked with - Pay is outstanding - Relationship with parts, service, other Sales Consultants and finance was outstanding

Cons

Mike Shaw Subaru - Sales Managers are very condescending - Sales Managers treat employees like children, and look down at them - Sales Managers are narcissistic - Sales Managers like to shift blame away from themselves - Sales Managers are not enough customer facing

Pros

Opportunity for advancement and pay

Cons

Publicly traded company, don't take advice or listen to concerns from employees, make decisions based off of keeping shareholders happy, don't care about their people, constantly loosing talent to other companies

Pros

Worklife balance and pay is decent. You typically are not harassed or spoken down to.

Cons

Top leadership looks for solutions to problems they cannot solve themselves and blames you for not giving them the answer.

Pros

coworkers and the ability to make a good income

Cons

working long hours and working sunday

Pros

black and white with no gray or shady areas

Cons

just a number in a big company

Pros

The people you work with are usually nice and kind hearted.

Cons

Corporate frequently shoots itself in the foot and blames its own employees instead.

Pros

Guest centric! Fun! Competitive! Team work!

Cons

Long hours! Nothing else is a con! I love my job !

Pros

Still looking for a Pro to work here.

Cons

Not friendly to family workers. Be prepared to work every weekend, every holiday, and nights. Which is typical for the automotive world. However, you would hope that if you sacrifice those things to work, your compensation would reflect it. Not for an Asbury store. You just get told that you make too much so they change your pay plan to compensate you less. Regardless of you working 60-80 hours a week. Oh and if you do somehow do a good job and get promoted, you will be punished by paying more for your health benefits. Have children? Pay more per child for their benefits. Here you are incentivized to stay at the bottom so you can pay the big pay checks for corporate big wigs. Hey claim they offer stock options. I have yet to hear what I could do to earn them. And when it’s 300 per 11,000 employees… who get two stock options… it’s a bandaid on a lost limb.