Asbury Automotive Reviews | Glassdoor

Asbury Automotive Reviews

15 reviews

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Asbury Automotive President and CEO Craig T. Monaghan
Craig T. Monaghan
3 Ratings

15 Employee Reviews

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Pros
  • Good people, Good hours, good dealership (in 7 reviews)

  • Most employees are great amazing people who work hard and strive to excel (in 3 reviews)

Cons
  • Otherwise you are expected to work long hours for less than industry standard pay (in 13 reviews)

  • terrible work life balance, no employee appreciation (in 5 reviews)

More Pros and Cons

  1. ""Corporate" is not all it's made to be"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Duluth, GA
    Former Employee - Anonymous Employee in Duluth, GA
    Doesn't Recommend
    Neutral Outlook

    I worked at Asbury Automotive (Less than a year)

    Pros

    It's a definite 8:30-5 job. Benefits are good.It's fun to work with cars!

    Cons

    Company is completely salesperson driven, the person (customer or employee) doesn't matter if you're going to stand in the way of a sale. Met some guys who, though wearing nice business suits, had the speil of the typical used car salesman.

    Those working in the stores, being given promises of moving to Corporate--trust me, it's not worth it.

    Advice to Management

    Take note that people want to connect with brands. Recognize talent and develop it.

    Asbury Automotive Response

    Sep 14, 2016 – Human Resource Team

    Thank you for taking the time to review and give us your feedback. We will take your advice in addressing these areas in need of improvement, such as bridging the connection with brands. Again, we ... More


  2. "Internet Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Greenville, SC
    Former Employee - Anonymous Employee in Greenville, SC
    Doesn't Recommend
    No opinion of CEO

    I worked at Asbury Automotive full-time (Less than a year)

    Pros

    Everyone is nice for the most part

    Cons

    Promised income range that wasn't delivered. Rude and unprofessional management

    Asbury Automotive Response

    Sep 14, 2016 – Human Resource Team

    We’re sorry to learn that your experience working for us was not the best. We appreciate your feedback, as we want to continue to make Asbury stores a great place to work and to work with. Best of ... More


  3. "Sales/Leasing Consultant"

    Star Star Star Star Star
    Former Employee - Sales and Leasing Consultant in Atlanta, GA
    Former Employee - Sales and Leasing Consultant in Atlanta, GA

    I worked at Asbury Automotive full-time (More than a year)

    Pros

    Opportunity to network and help individuals in their vehicle needs. Ability to make a living.

    Cons

    No structure. Payment plan is inconsistent. Micro-management

    Advice to Management

    Be professional. Have faith in your staff to make the best decisions you designated to them. Micromanagement is not a pro. This kills morale.

    Asbury Automotive Response

    Jun 11, 2016 – Human Resource Team

    Your advice to management is sound and we will definitely take heed to this. Your feedback will help us make improvements in the areas to better the company. We wish you best of luck in your future ... More


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  5. Helpful (3)

    "its okay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SERVICE ADVISOR in Creve Coeur, MO
    Current Employee - SERVICE ADVISOR in Creve Coeur, MO
    Doesn't Recommend
    Negative Outlook

    I have been working at Asbury Automotive full-time (More than a year)

    Pros

    great people to work with

    Cons

    fluctuating pay with no explanation

    Advice to Management

    consistency would be great

    Asbury Automotive Response

    Feb 9, 2016 – Social Media Specialist

    Thank you for taking the time to give us your feedback. There has been a change, which we are excited about, where company has switched from bi-weekly to weekly pay. Thank you for your patience with ... More


  6. Helpful (3)

    "No work life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Greensboro, NC
    Current Employee - Manager in Greensboro, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Asbury Automotive full-time (More than 10 years)

    Pros

    Most employees are great amazing people who work hard and strive to excel

    Cons

    There is no work life balance unless you are just an hourly employee because no overtime pay is allowed. Otherwise you are expected to work long hours for less than industry standard pay. All managers are highly compensated even if they are clueless and useless, so the goal is to suffer till you get to a management position. Asbury is unable to keep the great employees as they state in their mission summary. Benefits are barely existent , insurance plan is very expensive for good coverage, all employees must participate in a weekly wellness program that is ineffective or pay more for insurance. Paid time off covers everything, there is no sick pay, only two paid holidays. Paid time off max's out at 19 days, new hires get 11 days. No benefit for longevity. Training depends on your position / department, some get trained most learn on the job.

    Advice to Management

    Increase wages, put more support personnel back in the dealerships, bring back paid Holidays and paid Sick days, get rid of the ineffective wellness program and the high deductible medical insurance plan, double the 401k match, give longevity bonuses or increased benefits, value your most important asset - which as a reminder is your employees not your stock price/shareholders

    Asbury Automotive Response

    Feb 9, 2016 – Social Media Specialist

    Thank you for providing us with your feedback. It would upset us to lose such a valuable employee who's given our company over 10 years. As for work/life, we encourage employees to communicate ... More


  7. Helpful (4)

    "Fantastic Company at one time!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Little Rock, AR
    Former Employee - Management in Little Rock, AR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Asbury Automotive full-time (More than 10 years)

    Pros

    Secure company with some really good people in many places.

    Cons

    Frequent executive corporate level changes have impacted those down the food chain., Often leaving inexperience General Managers to run their dealerships causing major turnover and confusion at the dealership level. Frequent change in corporate field representatives also attributes to many problems at the dealership level. My experience was with the Arkansas/Mississippi platform. No elaboration on other platforms within the organization.
    HR in some platforms should be investigated and given more reasonable empowerment rather than over empowerment. Fear of retaliation makes it difficult to manage employees. HR directors seem clueless on how department managers struggle to meet HR's often ridiculous expectations and run their perspective departments fairly and with empowerment. In my opinion ego seems to lead the way for some really key executives in this organization. Sad because not so long ago the company was a great place to work and be proud of. The change in direction in a sort few years has begun to have an obvious downward swing for anyone at the dealership level.

    Advice to Management

    Consider leaving well established GM's that are from local dealership markets in place. There should be more involvement from executive members prior removing a GM and placing someone with no local history or ties and no relationship with dealership staff. I think consideration should be given to the management staffs at each dealership prior to making any moves or changes in support people from the corporate level. Each manager should have knowledge of who is being considered and have input on which representative best fits their market area.


  8. Helpful (3)

    "Not wiling to invest to be best."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Duluth, GA
    Former Employee - Anonymous Employee in Duluth, GA
    Doesn't Recommend
    Negative Outlook

    I worked at Asbury Automotive full-time (More than a year)

    Pros

    The coworkers are good. More holidays off than most places. Office hours are reasonable. There is room for growth. You can do a lot of work independently.

    Cons

    Remember that the company is run by salesmen. There are lots of promises made when you are offered a position that don't happen once you are hired. Do not expect additional training, pay increases or job growth. Benefits are lowest cost in order to meet legal requirements, but no more. Managers do not understand the role of the people they manage. The management does not understand specific job functions and do not have a clue about what fair pay.

    Advice to Management

    Treat employees with respect. 4 EVPs leaving in 4 months says something. Ask for advice and be willing to listen. Be real about the workload and compensation you are offering. Encourage employee growth and be willing to pay for job-specific training as well as professional membership involvement. You have hired good people who are not advancing because you won't invest in them. Helping your employees better themselves makes for a better company with employees who have idea about how to work better.


  9. Helpful (3)

    "Friendly Staff poor benefits and hours"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Greenville, SC
    Current Employee - Sales in Greenville, SC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Asbury Automotive full-time (More than 3 years)

    Pros

    The product and employees are great. 1 of the managers is amazing and has a great attitude.

    Cons

    Brutal work environment, you are ridiculed for taking any time off, poor pay unless you work 6 days per week. Very little vacation days and you are expected to work 12 hour days

    Advice to Management

    If you want to keep and recruit quality educated people try putting together a pay structure and work environment that makes this career desirable.


  10. Helpful (3)

    "don't care about employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Duluth, GA
    Former Employee - Management in Duluth, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Asbury Automotive full-time (More than 10 years)

    Pros

    Good income is possible if you don't mind having no personal life.

    Cons

    You are a number only; they preach personal life is important but they really don't care about you as a person.

    Advice to Management

    When someone sacrifices their entire life for one company, don't throw them away when they always put work first before all else-family, friends, health.


  11. Helpful (5)

    "Unprofessional and unethical"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Houston, TX
    Current Employee - Administrative Assistant in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Asbury Automotive full-time (More than a year)

    Pros

    ~It's very easy to get hired but even easier to be fired.
    ~Very little monitoring or supervision

    Cons

    ~Unprofessional environment
    ~Very sexist
    ~Low pay

    Advice to Management

    Pay your employees what they are worth and promote from within.


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