Ascend Federal Credit Union Reviews

Updated Apr 27, 2021

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3.7
85%
Recommend to a Friend
97%
Approve of CEO
Ascend Federal Credit Union President Caren Gabriel (no image)
Caren Gabriel
35 Ratings
  1. 5.0
    Current Employee, less than 1 year

    Great company!

    Jan 28, 2021 - Member Service Representative I (MSR I) in Atlanta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    All I can say is the work environment is amazing and also management are always available ready to help!

    Cons

    As of now I can’t think of any cons

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  2. 3.0
    Current Employee, less than 1 year

    Always stay a few steps ahead

    Apr 27, 2021 - Asset Recovery Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The pay is good and steady work

    Cons

    the departments are judgemental and work on a buddy system

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  3. 4.0
    Current Employee, less than 1 year

    More of a way of life

    Mar 4, 2021 - Retail Support Representative in Murfreesboro, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits, competitive pay, decent hours.

    Cons

    Not much appreciation for employees, they expect you to put your job first.

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    1 person found this review helpful
  4. 2.0
    Former Employee, less than 1 year

    Started off good went down hill

    Apr 7, 2021 - Loan Officer in Smyrna, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great team and good employees.

    Cons

    Not consistent with rule, policies, protocols, training, etc. Varies by branch.

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    1 person found this review helpful
  5. 4.0
    Current Employee, less than 1 year

    Pretty good

    Feb 27, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Growing CU. Good opportunities to have a say in that growth.

    Cons

    Still very behind in modern workplace standards.

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    1 person found this review helpful
  6. 2.0
    Former Employee, less than 1 year

    Ok place to grab some experience and then move on.

    Mar 17, 2021 - Dekstop Engineer in Murfreesboro, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice admin building and a pool table.

    Cons

    Drama, fast work that leads to errors.

    1 person found this review helpful
  7. 4.0
    Current Employee, more than 1 year

    Great Company

    Sep 7, 2020 - Member Service Representative in Nashville, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good home/work mix (depending on manager), decent pay, if you can follow simple directions this will be a job you wont want to leave as long as you have a good environment. They are good about weeding out the bad apples.

    Cons

    No overtime...not even an option. Once you hit my job title, the only way you can move up is management (which is very selective) or to move to a different department. Some managers dont make it a very fun place to be. Managers make the branches good or bad...Ive been in good ones so far.

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    1 person found this review helpful
  8. 5.0
    Former Employee, more than 1 year

    Good work environment

    Jan 2, 2021 - Bank Teller in Murfreesboro, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people and decent pay for a bank job

    Cons

    Being a teller you constantly have to stand all day long

    1 person found this review helpful
  9. 4.0
    Former Employee, more than 3 years

    Overall good place to work

    Nov 16, 2020 - Loan Officer in Smyrna, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great coworker and management. Company follows great core values.

    Cons

    Some days, hours are long due to business hours are longer than average finacial institutions.

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  10. 5.0
    Former Employee, more than 1 year

    Wonderful Place to Work At

    Aug 12, 2020 - Teller I in Decherd, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The employees were very welcoming and helpful especially when I was very new. The management was very friendly and helpful as well. I genuinely felt like I had a support system with them and not someone who was going to reprimand us if anything was slightly wrong. They always confronted issues with the direction of teaching and growing.

    Cons

    Sometimes the members can be a little rude. Standing for long periods of time. Work some saturdays.

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Viewing 1 - 10 of 54 Reviews

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