Ashford University Reviews | Glassdoor

Ashford University Reviews

Updated March 26, 2017
91 reviews

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4.0
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Approve of CEO
Ashford University President Richard L. Pattenaude
Richard L. Pattenaude
35 Ratings

91 Employee Reviews

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Pros
  • Great people within the organization (in 46 reviews)

  • Had good benefits and some flexibility within the job role (in 42 reviews)

Cons
  • There is a high pressure work environment with little job security (in 26 reviews)

  • HIgh Pressure to client and employees (in 25 reviews)

More Pros and Cons

  1. "Online Teaching Assistant"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ashford University part-time

    Pros

    Flexible hours; Work from home

    Cons

    Some classes had a heavy grading workload


  2. "Adjunct"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Adjunct Faculty in San Diego, CA
    Current Employee - Adjunct Faculty in San Diego, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ashford University part-time (More than 3 years)

    Pros

    Administrators and supervisors are polite and supportive.

    Cons

    No opportunity for advancement within the school.

    Advice to Management

    You're doing a great job at making adjuncts feel heard, and supported. Other schools can make you feel like neither of these, and use constant negative feedback no matter what your performance.


  3. Helpful (3)

    "Faculty Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Faculty Associate in Clinton, IA
    Current Employee - Faculty Associate in Clinton, IA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ashford University part-time (More than 8 years)

    Pros

    Flexible hours, Great course content and good course online course platform

    Cons

    Very limited opportunities for advancement for Associate Faculty

    Advice to Management

    Improve HR system to review length of employment, earned degrees, quality teaching results, years of teaching and real world experience.


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  5. "Great place for experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Faculty in Cordova, TN
    Current Employee - Associate Faculty in Cordova, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ashford University part-time (More than 3 years)

    Pros

    The amount of work is at my own discretion. As an adjunct professor, I have been offered a steady assignment of course to teach. They offer great opportunities for professional learning development.

    Cons

    The lack with other employees can be hard if you are not used to working independently. Sometimes they tend to crowd the classes sizes.


  6. "Registrar Operations Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registrar Operations Coordinator in San Diego, CA
    Former Employee - Registrar Operations Coordinator in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Ashford University full-time (More than 3 years)

    Pros

    Every manager that I had was great. Coworkers made it easier to work through all of the changes that occured

    Cons

    Upper management (Executive level) are extremely disconnected with what goes on within the company. There is a huge disconnect and have no idea the majority of issues that student facing employees deal with on a daily basis

    Advice to Management

    Upper management - take the time to sit with lower management and employees to figure out the real needs of employees to ensure that students receive the best service possible.


  7. "Great Transitional Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Readiness Advisor in Denver, CO
    Current Employee - Readiness Advisor in Denver, CO

    I have been working at Ashford University full-time (Less than a year)

    Pros

    Management is very understanding to new employees. The work is pretty stressful, but if you are patient and take it one task at a time, you will get the hang of it. Everyone is incredibly nice and very helpful. This job has taught me a lot, not only about higher education, but about myself as well.

    Cons

    Was offered a position initially in Enrollment, then they offered me a position in Advising because they decided they didn't need more people in enrollment. When they offered me the new position, they did not send me a job description, which was a little odd.

    Advice to Management

    I feel that training could have been more in depth and hands on. The training was basically an information overload, in my opinion. Other than that managers are doing a good job!


  8. "Student Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student Advisor in San Diego, CA
    Current Employee - Student Advisor in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ashford University full-time (More than a year)

    Pros

    Great people, very independent work, free MA/PhD, almost everyone is 25-35

    Cons

    Not the best health plan, office gossip/cliques rampant (but no worse than other offices), horrible student (client) experiences

    Advice to Management

    Stop hiring people at a higher pay rate than those who have been working here for year(s)!!! Either give us sufficient yearly raises or keep the new-hire pay rate reasonable.


  9. Helpful (2)

    "You've come a long way, baby!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student Advisor in Denver, CO
    Current Employee - Student Advisor in Denver, CO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Ashford University full-time (More than 3 years)

    Pros

    AU/Denver has really improved its overall culture! In the past year, employee benefits, including insurance, have been stable in costs & comprehensive in coverage. The HSA option is great!
    The upper management does try to create a fun, relaxed atmosphere, & several times a month, they accomplish it by providing fun activities, such as College Student Friday, which is a dress-down day; they provide treats---like gourmet cupcakes, popcorn, edible arrangements, etc. One department even grilled out on the 2nd floor patio this summer!
    The pay is decent---but let's face it, Denver's housing costs are increasingly outrageous for middle-class working people.
    Management is interested in hearing our ideas, & follows up with us on what's going on behind the curtain.

    Cons

    Nay-Sayers who want everything to be perfect don't seem to understand how their negative attitudes affect everyone else's morale...fortunately, there's enough turn-over that these people soon are gone.
    We didn't receive real raises this year, which was disappointing.
    Unfortunately, our location is in the heart of downtown Denver, so we have plenty of interaction with "urban travelers" & other homeless populations...downtown Denver is increasingly unsafe, even on weekdays during business hours. Many of us hoped to move to the Tech Center, but it didn't happen.
    One other thing we really want is true "flex-time": Like working 4/10s with a rotating 3-day weekend...hasn't happened yet'

    Advice to Management

    Keep listening to those of us in the trenches, & you'll earn that "Great Places to Work" ranking that you're after!


  10. "Decent job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Collections Specialist in San Diego, CA
    Former Employee - Collections Specialist in San Diego, CA

    Pros

    Great working environment. Supervisor was great. College type environment.

    Cons

    Salary on the low side

    Advice to Management

    Great Management


  11. "Student Advisor"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    good location. little to no stress.

    Cons

    no growth opportunity. bad cafeteria.



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