Ashford University Reviews | Glassdoor

Ashford University Reviews

Updated October 13, 2017
102 reviews

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4.0
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Craig Swenson
2 Ratings

102 Employee Reviews

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Pros
Cons
  • There is a high pressure work environment with little job security (in 27 reviews)

  • HIgh Pressure to client and employees (in 25 reviews)

More Pros and Cons

  1. "Always striving to be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student Support Advisor in Denver, CO
    Current Employee - Student Support Advisor in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ashford University full-time (More than 5 years)

    Pros

    Focusing on employee needs
    Constantly looking to improve Great Places to Work scores
    Managers are human and treat you like a human
    Focusing on Work/Life balance for employees
    Focusing on improved processes for student support
    Constantly adding new technologies to assist student support

    Cons

    Somewhat archaic with policies and employee engagement; but as mentioned, constantly working on to improve.
    No work-from-home opportunities
    San Diego office has many more opportunities than Denver in regards to promotion, but transferring is very easy and encouraged if it'll help your career

    Advice to Management

    Continue to do what you're doing


  2. Helpful (1)

    "Finding Balance in an Unexpected Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ashford University full-time (More than a year)

    Pros

    I have been able to find a healthy work/home/life balance with the flexibility I have found in my role here for the past two years. I have had the ability to work from home and get more accomplished while tending to sick children and taking care of situations that arise when needing a little more flexibility.

    The cross collaboration has also allowed me to develop skills beyond my role, and my degree path which only makes me a more well rounded employee. The leadership development track and access to nationally recognized leadership assessments aid in the development of employees in relational interactions and collaboration.

    Cons

    Leadership and organizational changes happen without warning and can leave gaps in place requiring people to pick up more work without additional compensation.

    Many roles are stationary and do not allow for growth vertically within the organization.

    Advice to Management

    Organization culture can improve. Allowing more flexibility for employees that are able to work from home. Finding out from employees what they want vs providing casual Friday options, doughnuts, game room, and ice cream. Find out what employees value and meet them there.

  3. "Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Ashford University full-time

    Pros

    Fantastic environment, complete with a gym, wellness rooms and an onsite healthcare clinic. University is filled with talented staff and faculty who work hard to serve our students and elevate learning. I am inspired by the people I work with and look forward to our future.

    Cons

    Fast pace environment but a great fit for many.


  4. "Great School"

    StarStarStarStarStar
    Current Employee - Student in San Diego, CA
    Current Employee - Student in San Diego, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ashford University full-time (More than 3 years)

    Pros

    Great course content and knowledgeable instructors.

    Cons

    Lacking a sense of community and network.

    Advice to Management

    I will take this opportunity to leave important advice for management and instructors.

    I am a student, yet Glassdoor's system recognized my Ashford entry as employment opposed to education. I have had a great academic experience at Ashford, learning information in my field relevant to the positions I seek to obtain. My instructors are well informed, the advisors are always available, and financial aid is surpringly accurate. However, the experience needs to become more personal. When asking instructors for personal advice about careers in the field, graduate program recommendation, etc there's not much communication although they've work in the field for years. Also, receiving a letter of recommendation was quite difficult. When teaching in the online environment instructors must understand that you must take those 5 weeks to get to know your students and mutually engage on a deeper level. The academia is crucial, but many of us (students) are dedicated to the program and are using this experience as a balanced life experience by which to learn and seek opportunity. Although I have good GPA (3.3) and am actively engaged in the classroom, it was very difficult to obtain important letters of recommendation solely because we were in an online environment. This is something important to work on because it can prevent a student from earning great opportunities in the community such as internships, community service or earning entry into a credentialed program. So, I would recommend management encourage instructors to engage with students in a manner that sparks a personal connection beyond that of a great academic relationship, and please, please write letters or provide referrals for students with promise.

    Lastly, it is much too expensive. The cost of this university surpasses the cost of operation, likely ten fold. Please don't exploit students.


  5. "Great starting point or starting over company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ashford University full-time

    Pros

    Opportunity for overtime
    Continued Training
    Team Environment
    Opportunity to be yourself over the phone to help people

    Cons

    Lots of Changes
    Moving from team to team
    A lot of negativity on the floor


  6. "Teaching Online"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    $1700 for a 5-week course is better than many other colleges for teaching online. And unlike some other online colleges they don't breathe down your neck all the time.

    Cons

    Ashford is a for-profit dependent on government funding for active duty service men and women and veterans. This may not last.


  7. "Company Outlook"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ashford University full-time

    Pros

    Great opportunities available to employees. Promotes within the company.

    Cons

    Nothing negative to say at this point. Of course no job is perfect.

  8. "Great place to be once upon a time"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA

    I worked at Ashford University full-time (More than 5 years)

    Pros

    Great people, amazing salary and benefits.

    Cons

    Fear of being laid off, having to lay off staff. RIF's galore!


  9. "Great team of people to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Career Services Specialist in San Diego, CA
    Former Employee - Career Services Specialist in San Diego, CA
    Recommends
    Approves of CEO

    I worked at Ashford University full-time

    Pros

    Great people to work with

    Cons

    Uncertainty of the economy leads to cyclic layoffs


  10. "Academic Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great Pay, Great Team Work Environment, Room For Growth.

    Cons

    I really don't have any complaints. I enjoyed my time here.

    Advice to Management

    Encourage employee's to learn about other departments, especially Financial Aid policies.


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