Ashford University Reviews | Glassdoor

Ashford University Reviews

Updated July 18, 2017
630 reviews

Filter

Filter

Full-timePart-time

630 Employee Reviews

Sort: PopularRatingDate

Pros
  • Great people within the organization (in 51 reviews)

  • Great pay and benefits, solid training program (in 18 reviews)

Cons
  • There is a high pressure work environment with little job security (in 27 reviews)

  • HIgh Pressure to client and employees (in 25 reviews)

More Pros and Cons

  1. Helpful (1)

    "Incentivizing Higher Education - Enrollment Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrollment Advisor in San Diego, CA
    Former Employee - Enrollment Advisor in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ashford University full-time (More than a year)

    Pros

    Education benefits offered to employees and can be a fun team environment if under the right manager.

    Cons

    -Unstable work environment
    -High turnover (8 employees on my team of 15 were fired over a 6 month period.)
    -Management only care about enrolling students and not of student experience

    Advice to Management

    Stop focusing on enrolling highest number of students and focus more on student experience.
    Also, take care of your employees and they will take care of you.
    A lot of people get burnt out because management only care about numbers and not of employee satisfaction.


  2. Helpful (1)

    "Pays the bills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Adjunct Faculty in Cleveland, OH
    Current Employee - Adjunct Faculty in Cleveland, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ashford University part-time (More than 3 years)

    Pros

    Ashford pays the bills. Depending on the department you are working for, you are largely free to teach according to your style.

    Cons

    The requirements are strict and you cannot modify the quizzes or discussion questions; this can be frustrating.

    Advice to Management

    Allow instructors to determine in-class discussion questions to increase quality and frequency of discussion.

  3. "Admissions Counsleor - (12/2011 - 7/2012)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Admissions Counselor in Denver, CO
    Former Employee - Admissions Counselor in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ashford University full-time (Less than a year)

    Pros

    Good employee benefits, Work environment and team building.

    Cons

    HIgh Pressure to client and employees. Calling individuals that didn't request info to go to school off Job search sites over & over again.

    Advice to Management

    Obtain better lead source for interested clients.


  4. "Don't be an advisor if you don't like sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrollment Services Advisor in San Diego, CA
    Former Employee - Enrollment Services Advisor in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Ashford University full-time (Less than a year)

    Pros

    The coworkers, the benefits, and the hourly wages. It's a decent paying job for calling people all day and leaving a million voicemails.

    Cons

    It feels like you're constantly on the chopping block. They're known for big layoffs so you hope you're not part of the next one. I had a manager tell us he would be micromanaging us from then on. He wasn't kidding. They make a fuss about "life changes" but when it comes down to it it's all about numbers.

    Advice to Management

    Let people know this is a sales job with no commission.


  5. Helpful (2)

    "Admissions Counselor at Ashford"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Counselor in San Diego, CA
    Former Employee - Admissions Counselor in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ashford University full-time (More than a year)

    Pros

    Calling 300 to 400 people a day from cold call resource lists will really sharpen your skills to me efficient in your sales the moment a live person answers their phone. This job is great for building your sales skills in the sink-or-swim sort of way.

    Cons

    This is a very numbers driven job. While that can be a great motivating factor, it gets stressful when expectations cannot be met and the reason for that is truly out of your control. The fear of being let go at any moment is a real and constant fear that affects the energy of the workplace.

    Advice to Management

    Lower management: Keep up the good work. Your support is invaluable.

    High level management: Change the platform. Make it so that your employees are not motivated by the fear of you releasing them if they're not productive enough for you. Many of those employees are still bringing other worthwhile qualities to the table.


  6. Helpful (2)

    "Apply at your own risk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - University Advisor in San Diego, CA
    Former Employee - University Advisor in San Diego, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Ashford University full-time (More than 8 years)

    Pros

    co workers, being able to connect an help students reach their goal. Learn a lot about the education field, multi task, stay busy

    Cons

    Management is one dimensional, all bout the dollar not the student

    Advice to Management

    Listen to your student facing advisors on the front line


  7. Helpful (1)

    "Stressful and at times unethical environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrollment Advisor in San Diego, CA
    Former Employee - Enrollment Advisor in San Diego, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Ashford University full-time (More than a year)

    Pros

    Your basic Monday through Friday schedule unless you volunteer to work Saturdays. They offer a pretty substantial training and development program and the pay is decent.

    Cons

    Unrealistic goals and unethical practices. The school focuses their sales campaigns on areas in our country that are predominantly uneducated and on people who don't even find value in having an education.

    Advice to Management

    Acknowledge your turnover rate and fix the issues causing it.

  8. Helpful (3)

    "Faculty Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Faculty Associate in Clinton, IA
    Current Employee - Faculty Associate in Clinton, IA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ashford University part-time (More than 8 years)

    Pros

    Flexible hours, Great course content and good course online course platform

    Cons

    Very limited opportunities for advancement for Associate Faculty

    Advice to Management

    Improve HR system to review length of employment, earned degrees, quality teaching results, years of teaching and real world experience.


  9. Helpful (2)

    "Adjunct instructor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Adjunct in San Diego, CA
    Former Employee - Adjunct in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ashford University part-time (More than 3 years)

    Pros

    Nothing really. I mean it.

    Cons

    Worst paying adjunct job of my life. Supervisors were absent but reviewed courses and would try to intimidate. No on in HR there to talk to, no one in the administration returned multiple calls or emails. Unprofessional place to work, students are ill equipped to deal with their work loads, are passed into coursework they do not understand and can neither write nor add or subtract. The worst thing about this place is that the students are coerced to enroll in programs they are ill suited for. The curriculum is static, the instructors no more that pawns who are required to make posting banks and not personalize responses because sometimes over 40 students are in a class. Just horrific in all ways.

    Advice to Management

    Open your eyes please..you have lost many good people due to your lack of care and consideration of the people who work for you.


  10. Helpful (1)

    "Fun atmosphere, awful ethics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO

    Pros

    Money was good, fun coworkers

    Cons

    Horrible company with awful business ethics. Management was slimy and crooked.


Showing 630 of 669 reviews
Reset Filters