Ashley Furniture Homestore Reviews | Glassdoor

Ashley Furniture Homestore Reviews

Updated July 11, 2018
548 reviews

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2.9
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Approve of CEO
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Todd R. Wanek
217 Ratings

548 Employee Reviews

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Pros
  • "Work with Great People which allows you to build relationships personally & professionally" (in 26 reviews)

  • "Work environment, management seems nice and accommodating to school schedule" (in 16 reviews)

Cons
More Pros and Cons

  1. "Sales Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ashley Furniture Homestore full-time

    Pros

    Great company to work for

    Cons

    Must be capable of quickly adapting to change


  2. "Amazing team within an amazing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ybor City, FL
    Current Employee - Anonymous Employee in Ybor City, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ashley Furniture Homestore full-time (More than a year)

    Pros

    I cannot vouch for other teams, but the team I work with is incredible We all work hard and help each other. My direct leaders are very supportive in both professional and personal aspects. I think the negative reviews may be from one secluded team because for the most part everyone seems genuinely happy. Health benefits are good as well as immediate vacation available upon hire.

    Cons

    As much as they push that they are “Boundaryless” there is a blockage of communication between teams that prevent things from running as smooth as it could.

    No 401k contribution match. My last employer had a 5% match and it added up tremendously.

    Advice to Management

    Find a way to better communication between the whole company, not only within the teams themselves. I see people walk by everyday and I could not tell you their job title or what they do for the company, and they most likely do not even know what I do. Arrange little blocks of time for all teams to see what the other team does so everyone knows exactly who to go to when a problem arises.

  3. "Great Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Ashley Furniture Homestore full-time

    Pros

    Excellent commission structure. They pay on written business
    Unlimited earning potential

    Cons

    - Weekend and Holiday hours
    - Customers are difficult to deal with

    Advice to Management

    Be more flexible with schedules


  4. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in San Angelo, TX
    Former Employee - Sales Manager in San Angelo, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ashley Furniture Homestore full-time (More than a year)

    Pros

    The staff you work with make your job easy if they’re good. The bonus structure is amazing, all though difficult to hit.

    Cons

    Base salary is below average for the amount of hours worked.

    Advice to Management

    Understand that every store and every market is different. A store that has half the volume typically will put up less sales.


  5. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Ashley Furniture Homestore full-time

    Pros

    -Constant interaction with customers.
    -Will be the 1st point of contact for negotiation and customer service.
    -Freedom to operate your store as you want
    -Have some strong leaders

    Cons

    -Very long hours with no weekends and few Holidays off (Xmas, Easter, Thanksgiving)
    -Will often work 6 days a week
    -Sales goals don't account for changes in customer traffic or company policy that is prohibitive toward competing with previous years' quotas
    -Bandaids and patchwork
    -Hire too many salespeople
    -Not enough Customer Service reps

    Advice to Management

    - Bandaids and shoddy patch up jobs are not long-term solutions.
    - Do more research before rolling out new plans or changes in direction.
    - Standardize rules that stores should play by.


  6. "Would not Reccomend as a long term job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Experience Manager in Manchester, MO
    Current Employee - Guest Experience Manager in Manchester, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ashley Furniture Homestore full-time (More than a year)

    Pros

    coworkers can be fun, and they do seminars to help boost moral

    Cons

    corporate does little to help with guest issues out of control, pay is not worth hours put in as they don't pay much so keeping a staff is next to impossible

    Advice to Management

    Be more approachable and have solutions, instead of excuses


  7. Helpful (1)

    "visual merchandising manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ashley Furniture Homestore full-time

    Pros

    This review is for Dufrense Spencer Ashley Homestore

    Cons

    Visual managers have a lot of responsibility and not enough time to be creative. We are not compensated for our talents . Only receive a bonus if inventory is good. We are responsible for tagging, inventory control, merchandise management, warehouse, constant price changes, receiving new merchandise, placing new merchandise. The price changes are overwhelming. All in All visual is responsible for everything in the store. Store managers may change things and constantly don't follow policy. This makes it hard to do our job

    Advice to Management

    Workload for visuals should be addressed so that we can be creative. Constant policy changes and store culture need to be addressed. Valuing of the talent of the visual staff would be nice.

  8. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Mishawaka, IN
    Former Employee - Sales in Mishawaka, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Ashley Furniture Homestore full-time (Less than a year)

    Pros

    Commission if your willing to work for it

    Cons

    Managemnet and the overall lack of ongoing sales training

    Advice to Management

    Need managers to help close deals for Jr sales associates


  9. "Independently owned licensee (similar to franchise)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commissioned Sales Associate in Columbus, GA
    Current Employee - Commissioned Sales Associate in Columbus, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ashley Furniture Homestore full-time (More than 10 years)

    Pros

    Our owner has multiple stores and is a third generation furniture business owner/operator. He is knowledgeable, fair, and a hard worker himself.
    You will get out of it what you put in it as far as commissioned sales goes.

    Cons

    Once the owner passed the CEO/President position to another, the family feel quickly left the building. High cost insurance. Weekends are mandatory. Commission only for sales (no base pay). Lots of down time between customers so you need to fill your time or you will get bored easily.

    Advice to Management

    Yes, sales staff is commissioned but HELP them compete against the Internet and same company (AHS). The sales staff should not have to compete against its own company. When a customer comes in, sees product in person, then goes home to verify measurements give them an incentive to come back INTO the store to purchase rather than the internet AHS giving them extra incentive to purchase online....not fair.


  10. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ashley Furniture Homestore full-time

    Pros

    Great company. Great leadership. Company does what it takes to win.

    Cons

    Need more people aligned with the company culture.

    Advice to Management

    Keep winning!


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