Ashley Furniture Homestore Reviews

Updated May 8, 2021

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3.0
38%
Recommend to a Friend
58%
Approve of CEO
Ashley Furniture Homestore President & CEO  Todd R. Wanek (no image)
Todd R. Wanek
365 Ratings
Pros
  • "There were great people across departments to work with(in 37 reviews)

  • "Not too demanding and good work environment(in 29 reviews)

  • Cons
  • "very long hours, slow process for deliveries(in 60 reviews)

  • "Sales people made environment intense(in 45 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Ashley Furniture Homestore and is not affected by filters.

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    1. 5.0
      Current Employee, less than 1 year

      Good money

      Apr 26, 2021 - Sales Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Hard work always pays off

      Cons

      Always work weekend but no complaints

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    2. 4.0
      Current Employee, more than 8 years

      Good place to work

      Mar 22, 2021 - Interior Designer II in Arcadia, WI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team members! Comfortable and happy work environment. Good pay and benefits overall within Ashley. Constantly busy, always work to be done. You get the opportunity to travel all over the country/world (in this position) and meet so many people. You build relationships with clients, contractors, marketing specialists and more! Your constantly working on a new project or more a week. You acquire and take on a lot of responsibility with licenses relying on you to provide plans and documents for their new store. Although there is a design department as a whole, you will be very independent with most of your designs and projects.

      Cons

      Can get overly busy and stressful, company depends and standards are constantly changing, but that can be a pro to depending on how you view it. 9hrs shift days. Turnover times for projects can be very fast, evens rushed most time. Company has high demands and standards (also can be a pro). Not enough communication between departments and the hierarchy in management can feel large and far and in between. Sometimes the hierarchy feels too stretched out, takes a lot to get ideas or concerns in the right lap because of chain of command. A lot of time can feel wasted on asks from owner or development that never go through.

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    3. 3.0
      Former Employee, less than 1 year

      furniture

      May 6, 2021 - Trusted Advisor in Nanuet, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      people and or employees easy to get along with

      Cons

      create an exorbitant sales quota to meet every week and many times not enough customers to feed the rather large number of salespeople on floor which varies from 10 to 15 at one time on a pretty consistent basis

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    4. 1.0
      Current Employee, more than 5 years

      How to make a good company bad

      May 8, 2021 - Executive in Arcadia, WI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Leadership has no clue what they are doing.

      Cons

      Making furniture cannot be this hard. We have figured out how to make it hard. Owners are not really the owners. They are run by franchisees. Cannot find a good leader in the organization. They have had the same leaders for 30 years. No creativity, just threats to keep making low value furniture. Pay is a joke as they are stuck in the 80's with their pay bands. Civic has made them rich but they will not share the money with the employees.

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    5. 1.0
      Former Employee, less than 1 year

      Old Company With Old Systems

      Feb 21, 2021 - Sales Associate in Fort Walton Beach, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I only like my colleagues.

      Cons

      For starters, your process for writing sales is entirely outdated and too long. We have to write everything out on paper, pull it up on POS (keep in mind the POS system is not updated), and then input information into Trax. If I was not working here I’d walk out. You definitely need to invest in user experience designers and better developers. This process is too long. The pay structure is not explained well enough for us. You basically get minimum wage if you don’t hit your KPIs. The KPIs are bedding, credit apps, protection plans, and profit margins greater than 50%. The furniture in Florida is not for younger families. I’ll just say that. The contemporary/modern section isn’t contemporary/modern. Think they just need a newer more innovative team. A fresh pair of eyes. You also will not get paid until your orders have been delivered (could be 4-14 weeks), and also you will not get paid on that if you leave or they let you go. It’s basically a, “Hey let’s pay this person minimum wage for 3 months and see if they make it to $50k in sales by then.” Because that would mean they’d have to keep you. This is a heavy turnover position.

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    6. 3.0
      Current Employee, less than 1 year

      Nice Staff, Great Management, Wonderful Co-Workers, Low Pay

      Apr 26, 2021 - Retail Sales Consultant in Las Vegas, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Discount Employee Furniture, Great Managers and Co-Workers

      Cons

      Broken Supply Chain, Deceptive Commission Plan, First 39k in sales goes to the house.

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    7. 3.0
      Current Employee, less than 1 year

      Fair compensation

      May 2, 2021 - Sales Associate in Roanoke, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fair pay and opportunity to make more with bonus structure

      Cons

      Long hours no weekends off

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    8. 4.0
      Current Employee, less than 1 year

      Sales

      May 4, 2021 - Room Consultant in Madison, WI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great coworkers and positive environment

      Cons

      Could be paid better commission

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    9. 3.0
      Current Employee, less than 1 year

      Goal Changing

      Apr 20, 2021 - Home Furnishings Consultant in Colonial Heights, VA, Optional[VA]
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I get to talk about furniture all day and the training is informative.

      Cons

      The Trivett owned Ashley is shady with the stuff they allow in their sales. If their sales people are getting close to their goals then they change them or take something away from them as a sales error.

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    10. 4.0
      Former Employee, less than 1 year

      Be Prepared to Learn a Great Amount of Knowledge

      Apr 8, 2021 - Sales Representative in Corpus Christi, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      *Extensive training- explaining every detail of furniture in order to build value to product *Very professional atmosphere *Cardone University Classes( Paid by Company) *Top of the line products * Learned on how to over come objections

      Cons

      If you missed even one day from work you’d feel so lost because a lot occurs within a days work making it one of the best stores know for furniture sales.

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    Viewing 1 - 10 of 1,018 Reviews

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