Ashley Furniture Reviews | Glassdoor

Ashley Furniture Reviews

Updated September 18, 2018
566 reviews

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3.1
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Ashley Furniture President and CEO Todd Wanek
Todd Wanek
276 Ratings

566 Employee Reviews

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Pros
  • "good pay, paired with a mentor, small intern class, fun activities planned" (in 20 reviews)

  • "good pay, decent work environment" (in 18 reviews)

Cons
  • "Work life balance is a little off at times but is getting better" (in 33 reviews)

  • "Long hours with not much family leeway given, out of touch management, non concern for family quality time" (in 28 reviews)

More Pros and Cons

  1. "Great Place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Arcadia, WI
    Current Employee - Anonymous Employee in Arcadia, WI

    I have been working at Ashley Furniture full-time (More than 8 years)

    Pros

    Competitive salary and fantastic employees.

    Cons

    Daily changes and lots of micromanaging

    Ashley Furniture Response

    Sep 18, 2018 – Communications

    Thank you for providing positive feedback about your experience at Ashley Furniture. Our company is defined by employees like you, and we’re happy to hear that you are enjoying your experience with... More


  2. Helpful (1)

    "Programmer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ashley Furniture full-time (More than a year)

    Pros

    Great Office and Technology Stack. Also a good company for long haul as the fundamentals of Business are solid

    Cons

    Lots of challenging work. Come here only if you want to prove yourself. You get rewarded for what you put in.

    Advice to Management

    Flexible hours are great. We need more team building opportunities and technology reviews.

    Ashley Furniture Response

    Aug 31, 2018 – Communications

    Thank you for providing positive feedback about your experience at Ashley Furniture. Our company is defined by employees like you, and we’re happy to hear that you are enjoying your experience with... More

  3. Helpful (1)

    "HR at Ashley"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter in Ecru, MS
    Former Employee - Recruiter in Ecru, MS
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ashley Furniture (More than 3 years)

    Pros

    Great group of people to work with.

    Cons

    Local decisions made at corporate level out of touch with local culture (sometimes)

    Ashley Furniture Response

    Aug 27, 2018 – Communications

    Thank you for providing positive feedback about your experience at Ashley Furniture. We are appreciative of your previous service at our company, and we’re happy to hear that you enjoyed your... More


  4. Helpful (1)

    "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Orlando, FL
    Former Employee - Sales Associate in Orlando, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Ashley Furniture full-time (Less than a year)

    Pros

    Clean environment, good co-workers, not hard work.

    Cons

    Pay scale is ridiculously slanted to stores favor. You check depends on so many movies g parts outside of your control. Paid based on furniture delivered, so if you sell $30,000 of furniture in a week but the buyers aren't closing on their home for two weeks it doesn't count. If the item you sold is on backorder it won't be delivered the week you sold it, if delivery screws up the delivery or set up, you guessed it. So your reward for selling $30,000 but only having $9,999. Delivered in the wee is you are paid $10.00 hr...

    Advice to Management

    Work on a more equitable pay plan and you won't have to recruit so often

    Ashley Furniture Response

    Sep 17, 2018 – Communications

    We do our best to provide a comprehensive package for our employees, and we apologize that we did not meet your expectations. If you would like to discuss your benefits and compensation package... More


  5. "Okay Entry Level"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate in Arcadia, WI
    Former Employee - Corporate in Arcadia, WI
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Ashley Furniture full-time (More than 5 years)

    Pros

    Never a dull moment.

    Cons

    Work/life balance is lacking.

    Advice to Management

    Allow employees to have a personal life. You may find less turnover at all levels.

    Ashley Furniture Response

    Sep 17, 2018 – Communications

    Thank you for taking the time to provide a review about your experience at Ashley Furniture. We take feedback from both our current and former employees very seriously, and we use this feedback to... More


  6. "Customer service rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service
    Former Employee - Customer Service
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ashley Furniture (Less than a year)

    Pros

    Fast paced and kept you busy.

    Cons

    Very understaffed in the office and very high stress.


  7. Helpful (1)

    "mid-management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ashley Furniture full-time

    Pros

    Great Benefits, team collaboration, hardworking people who are dedicated to the vision and strategy of the company.

    Cons

    there are none at this time

    Ashley Furniture Response

    Aug 24, 2018 – Communications

    Thank you for providing positive feedback about your experience at Ashley Furniture. Our company is defined by employees like you, and we’re happy to hear that you are enjoying your experience with... More

  8. "Short time with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ashley Furniture full-time (Less than a year)

    Pros

    Beautiful Showroom
    Top-Notch classroom training course

    Cons

    Probationary period keeps you at min wage
    Tons of Micromanagement
    Pricing system online is totally different than in store


  9. Helpful (3)

    "Good pay and better benefits. We Are The Best Furniture Company in the World"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Winston-Salem, NC
    Current Employee - Anonymous Employee in Winston-Salem, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ashley Furniture full-time (More than 5 years)

    Pros

    Good benefits and the Company continues to grow. By putting its money back into its facilities to improve the industry standard.

    Cons

    Work life balance is a little off at times but is getting better.

    Advice to Management

    The motto hire for attitude, train for skill is lacking which affects everyone due to no veteran employees in some of the plants. GSD is good and all but even for the leadership GAD would be best. A person that knows their leadership listens to them will be infectious to others or vise versa leading to a lost employee. My leaders in the Army instilled this in me and I try to instill in others as it is hard to go to war if your team doesn't have your back and it shows in how employees react to me in our facility as there is not a day that goes by I am not asking someone how things are going and do they have any issues going on in their area during my walk arounds. I love the company and our facility and hate when we lose a good veteran employee because of this mindset. I have been here for 5yrs now in Advance and hope to be around for many more.

    Ashley Furniture Response

    Aug 14, 2018 – Communications

    Thank you for providing positive feedback about your experience at Ashley Furniture. Our company is defined by employees like you, and we’re happy to hear that you are enjoying your experience with... More


  10. "Company with lots of money, but doesn't value employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Profitable company, they will be around for years. Health care benefits.

    Cons

    No work/life balance, lack of direction, revolving door of leadership. Cannot work from home, no maternity leave policy. Morale of employees in corporate office is low.

    Ashley Furniture Response

    Sep 18, 2018

    Thank you for taking the time to provide a review about your experience at Ashley Furniture. We take feedback from both our current and former employees very seriously, and we use this feedback to... More


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