Ashley Furniture Reviews | Glassdoor

Ashley Furniture Reviews

Updated July 19, 2018
545 reviews

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3.2
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Ashley Furniture President and CEO Todd Wanek
Todd Wanek
264 Ratings

545 Employee Reviews

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Pros
  • "good pay, paired with a mentor, small intern class, fun activities planned" (in 20 reviews)

  • "good pay, decent work environment" (in 18 reviews)

Cons
  • "Work life balance can be a challenge, need to manage up to ensure you are not overloaded" (in 30 reviews)

  • "Long hours with not much family leeway given, out of touch management, non concern for family quality time" (in 29 reviews)

More Pros and Cons

  1. Helpful (1)

    "Educating our Next Generation Workforce!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ashley Furniture full-time (More than 3 years)

    Pros

    Our founder, Ron Wanek, and his wife Joyce funded approximately 50 children of Ashley employees to participate in a week long National Flight Academy in Pensacola, FL. My son was selected to attend, and today I was able to watch his graduation via live stream. I have never seen him so excited to learn about math and engineering, while flying simulated air carriers. Ashley Furniture believes in continuous learning and education, not just with their workforce, but the next generation of workers. What a gift! Thank you...

    Cons

    Work hours can be long. It's not easy to remain the #1 manufacturer of furniture in the world, and we work very hard to maintain that status.

    Ashley Furniture Response

    Jul 19, 2018 – Communications

    Thank you for providing positive feedback about your experience at Ashley Furniture. Our company is defined by employees like you, and we’re happy to hear that you are enjoying your experience with... More


  2. "Retail"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Fun environment to work in

    Cons

    Working long hours. Work life balance

    Ashley Furniture Response

    Jul 19, 2018 – Communications

    Thank you for providing positive feedback about your experience at Ashley Furniture. We are appreciative of your previous service at our company, and we’re happy to hear that you enjoyed your... More

  3. "Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ashley Furniture full-time

    Pros

    Great company and people, good opportunities

    Cons

    some departments better than others

    Ashley Furniture Response

    Jul 19, 2018 – Communications

    Thank you for providing positive feedback about your experience at Ashley Furniture. We are appreciative of your previous service at our company, and we’re happy to hear that you enjoyed your... More


  4. Helpful (2)

    "Not Recommended"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Ashley Furniture full-time (More than a year)

    Pros

    Some folks care quite a bit and are actively trying to change the numerous problems. Standing desks. Good location. Highest level management is good.

    Cons

    Really negative culture, poor relations with management, low pay, high turnover, no accountability at management level, limited effort to grow developers, poor benefits, bad 401k. Leadership works through fear. Spying on employees.

    Advice to Management

    Start paying attention to your staff. Have more oversight on poor managers. Trust employees more.

    Ashley Furniture Response

    Jul 2, 2018 – Communications

    Thank you for taking the time to provide a review about your experience at Ashley Furniture. We take feedback from both our current and former employees very seriously, and we use this feedback to... More


  5. "Sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Brandon, FL
    Former Employee - Anonymous Employee in Brandon, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ashley Furniture full-time (More than 5 years)

    Pros

    The best thing about Ashley Furniture is the visual appeal...I would not work there again though

    Cons

    The management team there is horrific....they are very male bias. The professionalism is non existent.

    Advice to Management

    Take the egotistical managers out of the equation... stop micromanaging.. it is a commission base position for petes sake lighten up


  6. "Not great for professionals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ashley Furniture full-time (Less than a year)

    Pros

    Excellent benefits, reasonable working hours

    Cons

    Poor upper management, layoffs in professional positions, no performance based or merit pay increase.

    Advice to Management

    Don't cut your staff in half, reduce hours and remove raises, and ask for more work to be done.


  7. "Great pay for the type of labor!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate, Shipping in Redlands, CA
    Current Employee - Warehouse Associate, Shipping in Redlands, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ashley Furniture full-time (Less than a year)

    Pros

    Great pay and business culture! HR, supervisors, and leads willing to work with you as an individual, not as a mere cog as many large companies typically do.

    Cons

    Very physically demanding work, but gets easier as your body adjusts. Took me two months but it paid off well.

    Ashley Furniture Response

    Jul 2, 2018 – Communications

    Thank you for providing positive feedback about your experience at Ashley Furniture. Our company is defined by employees like you, and we’re happy to hear that you are enjoying your experience with... More

  8. "Delivery Man"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Ashley Furniture part-time

    Pros

    They have a really flexible work schedule when you work in the warehouse. The manager will work with you and help you get a schedule fit to your needs.

    Cons

    You can very long hours most of the days. Most of the shifts I ended up working around 12 hours a day. It is strenuous on your body physically.

    Advice to Management

    You could help some of the new employees out a little more whenever they first get hired. They will make a mistake that costs hundreds/ thousands of dollars depending on how expensive the furniture is.

    Ashley Furniture Response

    Jun 25, 2018 – Communications

    Thank you for providing positive feedback about your experience at Ashley Furniture. We are appreciative of your previous service at our company, and we’re happy to hear that you enjoyed your... More


  9. "Just need to figure out how to move the chess pieces around the board better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager in Arcadia, WI
    Former Employee - IT Manager in Arcadia, WI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Ashley Furniture full-time (More than 5 years)

    Pros

    Tons of opportunity in all areas of the business to streamline and gain efficiencies. Good market position, overall worldwide leader in furniture manufacturing and distribution. Great team mates.

    Cons

    Poor collaboration on end to end business process, no clear vision on who they want to be, and how they want to get there (at least one that is articulated) poor strategy communication.

    Advice to Management

    Work together, and teach your teams to as well. Listen to new ideas. Recommendation of a newer fresher executive level management to challenge the status quo to better the overall business future.

    Ashley Furniture Response

    Jul 3, 2018 – Sr. Director Human Resources

    Thank you for bringing your concerns to our attention. We believe in setting clear expectations, and honest communication with our employees. Keeping our teams engaged and our teamwork culture... More


  10. Helpful (1)

    "Retail Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Arcadia, WI
    Former Employee - Anonymous Employee in Arcadia, WI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ashley Furniture full-time (More than 3 years)

    Pros

    Potential to make good money.

    Cons

    The inefficiencies of the company are very hard to deal with. They will shave your hours if you've gone over 40 for working with a customer after hours. Managers are just salespeople who end up being biased to their friends instead of treating salespeople with equal respect.

    Ashley Furniture Response

    Jul 9, 2018

    Thank you for your post. We take this feedback very seriously as what you describe is directly against our policy. We investigated your comments and could not substantiate the allegations with the... More


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