Asiana Airlines Reviews | Glassdoor

Asiana Airlines Reviews

Updated September 20, 2017
47 reviews

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2.2
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Kang Joo An
12 Ratings

47 Employee Reviews

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Pros
  • Flight benefits, nothing other than that (in 5 reviews)

  • Reasonable health insurance (includes dental and eyes) (in 4 reviews)

Cons
  • too conservative, afraid of changing, low salary (in 6 reviews)

  • korean culture no raise no bonus high pressure (in 5 reviews)

More Pros and Cons

  1. "Passenger Service Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Asiana Airlines full-time

    Pros

    Flight benefits are great.
    Flexible hours.

    Cons

    Management is awful.
    Does not care about their employees


  2. Helpful (1)

    "please do not work here if you can't handle working with koreans who can't speak english"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservation Specialist in Los Angeles, CA
    Former Employee - Reservation Specialist in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Asiana Airlines (Less than a year)

    Pros

    benefits of being able to travel

    Cons

    everything is in korean; korean manual; training in korean; computer system is in korean;

    Advice to Management

    please, you're in the states; how about translating everything to English so that people will have a better understanding rather than guessing...

  3. Helpful (1)

    "Passenger Service Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Asiana Airlines part-time

    Pros

    Nice co-workers, over all great and upbeat working environment, direct interactions with customers from all over the world.

    Cons

    Poor management. The job was way understaffed and underpaid for what we had to do. We didn't have enough agents at the ticketing counter and at the gate, so all agents had to rush around with no break time. We wanted to provide great customer service to our passengers but the poor management was making it difficult to achieve our goals.


  4. Helpful (1)

    "If you like to travel a lot then why not?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Asiana Airlines full-time

    Pros

    Good for entry level job. Flexible hours. Employee discount flight benefit. Co-workers are mostly nice.

    Cons

    no management whatsoever. Your shift will be consistently changing.


  5. "Typical Korean Work culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    1. Gaining a variety of experience including customer service and how airports work.
    2. Not a sedentary office job, meaning you get to go to different areas of the airport and move around if that's important to you.
    3. Sometimes exciting-- you get to see celebrities from time to time.

    Cons

    1. Typical Korean work culture (Korean hierarchy, etc.) The lower in hierarchy you are, the more hard work you have to do.
    2. Uncomfortable uniforms and shoes especially for ladies.
    3. Not enough man power and pay check.
    4. Fluctuating work hours that solely depend on the arrival/departure time of the plane.


  6. "Administration"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Asiana Airlines full-time

    Pros

    Travel benefits, Stand-by plane tickets, 401K

    Cons

    Typical Korean work culture. The lower in hierarchy you are, the more hard work you have to do.
    Low salary


  7. "Asiana Airlines"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Asiana Airlines full-time

    Pros

    travel benefits; almost free plane tickets

    Cons

    very very conservative company culture

  8. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Creativity appreciated, health insurance, fairness, individuality, airline discounts, 401K

    Cons

    low salary and difficult to move up


  9. "Loadmaster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Asiana Airlines full-time

    Pros

    i felt good about flexible work schedule

    Cons

    You will lose your personal life. most likely having graveyard once you work at cargo part.


  10. "Airport Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Aiea, HI
    Former Employee - Anonymous Employee in Aiea, HI

    I worked at Asiana Airlines full-time (More than a year)

    Pros

    Flight Benefit, Good health insurance, 401K plan, learning airport operations.

    Cons

    low income, Korean ethics in business environment, high turn over rate.

    Advice to Management

    salary compare to work & eligibility for this position is too low. make sure salary must be balanced for foreign employees.


Showing 47 of 53 reviews
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