Asiana Airlines Reviews | Glassdoor

Asiana Airlines Reviews

Updated August 28, 2017
15 reviews

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2.0
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Kang Joo An
2 Ratings

15 Employee Reviews

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Pros
Cons
  • low salary and difficult to move up (in 8 reviews)

  • korean culture no raise no bonus high pressure (in 5 reviews)

More Pros and Cons

  1. Helpful (1)

    "Passenger Service Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Asiana Airlines part-time

    Pros

    Nice co-workers, over all great and upbeat working environment, direct interactions with customers from all over the world.

    Cons

    Poor management. The job was way understaffed and underpaid for what we had to do. We didn't have enough agents at the ticketing counter and at the gate, so all agents had to rush around with no break time. We wanted to provide great customer service to our passengers but the poor management was making it difficult to achieve our goals.


  2. Helpful (1)

    "If you like to travel a lot then why not?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Asiana Airlines full-time

    Pros

    Good for entry level job. Flexible hours. Employee discount flight benefit. Co-workers are mostly nice.

    Cons

    no management whatsoever. Your shift will be consistently changing.

  3. "Administration"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Asiana Airlines full-time

    Pros

    Travel benefits, Stand-by plane tickets, 401K

    Cons

    Typical Korean work culture. The lower in hierarchy you are, the more hard work you have to do.
    Low salary


  4. "Airport Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Aiea, HI
    Former Employee - Anonymous Employee in Aiea, HI

    I worked at Asiana Airlines full-time (More than a year)

    Pros

    Flight Benefit, Good health insurance, 401K plan, learning airport operations.

    Cons

    low income, Korean ethics in business environment, high turn over rate.

    Advice to Management

    salary compare to work & eligibility for this position is too low. make sure salary must be balanced for foreign employees.


  5. Helpful (1)

    "poor management, low salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Los Angeles, CA
    Current Employee - Supervisor in Los Angeles, CA
    Doesn't Recommend
    Approves of CEO

    I have been working at Asiana Airlines (More than 8 years)

    Pros

    good benefit; good health insurance, discounted flight ticket

    Cons

    poor, bad, bad, bad management


  6. Helpful (1)

    "Hated it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservation Specialist in Los Angeles, CA
    Former Employee - Reservation Specialist in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Asiana Airlines full-time (More than a year)

    Pros

    Some people were great but that was about it

    Cons

    the hours were terrible and not consistent.

    Advice to Management

    i understand not everyone can get the same shifts if you work at reservations but the schedule then should be consistent at least throughout the week.


  7. "Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The co-workers are very friendly and good to have free flight benefits.

    Cons

    They do not train new employees very well.
    Must learn everything over the shoulder

  8. "low pay"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Asiana Airlines full-time (Less than a year)

    Pros

    Flight benefits, nothing other than that.. not much to brag about

    Cons

    The probation period and the low salary


  9. "Good opportunity for high school grads, but not worth for college grad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Agent in Atlanta, GA
    Current Employee - Inside Sales Agent in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Asiana Airlines (More than a year)

    Pros

    Good working environment with good co workers

    Cons

    Bad management. No support from HDQ nor regional HDQ.


  10. "Easy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Agent in Atlanta, GA
    Current Employee - Sales Agent in Atlanta, GA

    I have been working at Asiana Airlines full-time (Less than a year)

    Pros

    easy work, relaxing unless top management gets involved with lots of reports. No over time is required.

    Cons

    low starting salary compared to other company. work procedure is boring with daily basis. Very simple but not too helpful for future alternative jobs.


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