Asiana Airlines Reviews | Glassdoor

Asiana Airlines Reviews

Updated August 29, 2017
16 reviews

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3.0
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Kang Joo An
3 Ratings

16 Employee Reviews

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Pros
Cons
  • too conservative, afraid of changing, low salary (in 7 reviews)

  • korean culture no raise no bonus high pressure (in 5 reviews)

More Pros and Cons

  1. "Passenger Service Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Asiana Airlines full-time

    Pros

    Flight benefits are great.
    Flexible hours.

    Cons

    Management is awful.
    Does not care about their employees


  2. "Typical Korean Work culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    1. Gaining a variety of experience including customer service and how airports work.
    2. Not a sedentary office job, meaning you get to go to different areas of the airport and move around if that's important to you.
    3. Sometimes exciting-- you get to see celebrities from time to time.

    Cons

    1. Typical Korean work culture (Korean hierarchy, etc.) The lower in hierarchy you are, the more hard work you have to do.
    2. Uncomfortable uniforms and shoes especially for ladies.
    3. Not enough man power and pay check.
    4. Fluctuating work hours that solely depend on the arrival/departure time of the plane.

  3. "Cabin Crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Contractor - Anonymous Contractor in Brooklyn, NY
    Former Contractor - Anonymous Contractor in Brooklyn, NY

    I worked at Asiana Airlines as a contractor (More than 3 years)

    Pros

    Superb service training experience. Layover destinations are all over the world.

    Cons

    No to small chance of promotion for foreign cabin crew (non-korean crew).


  4. Helpful (1)

    "Not a bad place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - OZ Agent
    Current Employee - OZ Agent
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Asiana Airlines part-time (More than a year)

    Pros

    Coworkers are nice. Cheap flights. Tasks are not hard once you get used to it. When in need of help usually other stations are willing to help long as they are not busy.

    Cons

    I honestly dont see a future here.
    I have had customers yell or curse at me.
    Upper mangers dont really care about you (or at least here)
    The pay is pretty cheap.. Even if you work overtime they dont pay.
    American holidays dont count in paycheck because its a Korean company BUT korean holidays dont count because its located in American soil... kinda cheap. Only holidays that count is Christmas and New Years.

    Advice to Management

    Working here isnt bad but can you raise our salary.. or at least give OT when we do work OT.
    Listen to us when we see a problem and dont ignore it and later make us clean up after you.
    And stop acting like you know what you are talking about when you really dont. It makes us even more baffled and we have to call other stations to verify just because you believe you are always correct.


  5. "Airport passenger service agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Asiana Airlines full-time (More than 3 years)

    Pros

    Work is fun.
    Flexible schedule.
    Free flights.

    Cons

    Limited opportunities for advancement.
    Salary.
    Management does not value employees, they are used to high rate of turnovers.


  6. Helpful (2)

    "Need more oppertunities to Grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Agent in Miami, FL
    Former Employee - Sales Agent in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Asiana Airlines full-time (More than 3 years)

    Pros

    Cheap Airline Tickets and get to travel around the world.

    Cons

    Low pay and almost non existing oppertunities.

    Advice to Management

    Let U.S. Base employees to grow.


  7. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at Asiana Airlines as an intern

    Pros

    A very good training system and mentorship. Female friendly work environment.

    Cons

    Not enough opportunity for growth.

    Advice to Management

    They hire some talented people but I don't think they utilize those people's skills and talents.

  8. "Conservative Korean entity, tried-and-true platforms but completely unwavering."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Fast track for learning. OJT employee training ideals.
    Dynamic environment

    Cons

    Dramatic environment
    Mgmt is distant -- Conservative Korean business styles / ethics.

    Advice to Management

    If you're from Korea, don't attempt to run it like you guys do in ICN.
    If you're from elsewhere, good luck with upward mobility.


  9. "Aircraft line maintenance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Aircraft Maintenance in Incheon (South Korea)
    Current Employee - Aircraft Maintenance in Incheon (South Korea)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Asiana Airlines full-time (More than 5 years)

    Pros

    Big company stable income and good benefits free flight ticket but only standby

    Cons

    Very busy and require working hard need to be strong to work for 12hours conservative

    Advice to Management

    Please promote employees as many as you can and raise the salary


  10. "Flight Dispatcher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seoul (South Korea)
    Current Employee - Anonymous Employee in Seoul (South Korea)
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Asiana Airlines full-time (More than 3 years)

    Pros

    Good for start to Flight dispatcher

    Cons

    Static company culture like most asian country company.


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