Ask Media Group Reviews | Glassdoor

Ask Media Group Reviews

Updated November 15, 2017
102 reviews

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3.6
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Katie Van Den Bos
4 Ratings

102 Employee Reviews

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Pros
  • I enjoy the work life balance and the location in Oakland (in 11 reviews)

  • The office environment looks good and very close to BART (in 7 reviews)

Cons
  • Work/life balance depends heavily on which team you're on (in 3 reviews)

  • If upper management doesn't like you, they will find a way to get rid of you, even if you are doing a great job (in 4 reviews)

More Pros and Cons

  1. Helpful (2)

    "A Great Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oakland, CA
    Current Employee - Anonymous Employee in Oakland, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ask Media Group full-time (More than 5 years)

    Pros

    - The people of Ask Media Group are one of its biggest assets, and this is recognized by the company's current leadership. There are many kind, smart people who work at AMG and getting to know these people has been one of the best parts of the five years I've worked here.

    - Career growth opportunities are good. As a somewhat small company, there are many opportunities to be exposed to more than just the responsibilities associated with your job. This is very valuable for people interested in expanding their skills. I think this is evidenced by how many people have stayed at AMG for 3+ years.

    - The technology team is fantastic. As someone outside of the tech. organization, developers often show inhuman patience explaining the nuances of the technology at AMG. This is invaluable to someone like me who would lost if not for this great team.

    - The new leadership has been great. Over the last 12 months, AMG's leadership has prioritized making sure employees understand the company's direction and emphasized internal financial transparency. Both of these decisions are changes from previous leadership and these changes are welcomed.

    - The office atmosphere is casual, but people take their work seriously. This is a valuable combination.

    - Benefits are good. There are plenty of snacks, different teams arrive anywhere between 8 and 10:30a, and both transportation (parking/BART) and membership to a gym across the street are subsidized by AMG.

    Cons

    - Compensation is average.

    - Work/life balance depends heavily on which team you're on. You'll find a handful of people regularly working early in the morning or late at night.

    - There's a degree of unpredictability because of AMG's dependence on paid traffic.

    Advice to Management

    Continue focusing on being transparent with your employees. This is something which was severely lacking under previous management but which has improved significantly in the last year.


  2. "Meh - where careers go to die."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ask Media Group full-time (More than a year)

    Pros

    Nice offices and good salaries.

    Cons

    Too many time to name - pointless, rudderless direction, business has been dying for a decade, its leaders are out of touch and lacking any vision.

    Advice to Management

    Shut it down.

  3. Helpful (2)

    "Big Turnaround"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ask Media Group full-time

    Pros

    Ask has gone through a big turnaround in the last year. Until July 2016, the company direction was very unclear. People didn't understand the strategy or know how the company was doing financially. Over the last year, that has changed dramatically due to leadership changes. We now have a clear strategy and key goals to focus on. We also get regular (monthly) updates on financial performance so everyone in the company knows how we are tracking toward our goals. It's much more transparent now.

    Culture is good. I enjoy the work life balance and the location in Oakland. Some perks like free snacks/drinks, frozen yogurt, video games, monthly fun company events.

    Cons

    Ask is part of IAC and very small compared to some of the other IAC companies like Match and Homeadvisor. I wish there were more opportunities to work with other IAC companies but they are all pretty independent.

    Core business is still search and search marketing. There is a dependency on Google for the search partnership - would be better to be independent in this area.

    Advice to Management

    Identify opportunities to diversify beyond search.


  4. Helpful (2)

    "Complicated but solid business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ask Media Group full-time

    Pros

    A small team that has transformed for the better in the recent year or so. It's a complicated business that is somewhat subject to Google's influence, but it has proven to be a solid, profitable business over the course of the last year. Interesting tech, especially with some recent development efforts. Still operates at very high scale. The work environment is relaxed but not sophomorish.

    Cons

    It's not a sexy brand, and the complicated business model doesn't lend itself to strong branding or a focus on long term customer value. Planning tends to be more tactical than strategic, and external factors can bring volatility.

    Advice to Management

    Continue to be transparent with the team, invest in their growth, and find ways to pursue interesting opportunities.


  5. "Miss the people and energy that made up Ask.com"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Oakland, CA
    Former Employee - Anonymous in Oakland, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ask Media Group full-time (More than 3 years)

    Pros

    Occasional free food and pastries. Flexible work schedule. Unlimited PTO. Frozen yogurt machine and kitchen fully stocked with drinks and snacks.

    Cons

    Company mission was not always clear. Several waves of layoffs. Departure of CEO and people in upper management. Uncertainty of the new direction of the company after several changes throughout the organization.


  6. "Awesome!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ask Media Group full-time

    Pros

    Lunch, benefits, people, culture, benefits

    Cons

    Long hours, commissive, competitive, innovative


  7. "Lots of clever people, no clear direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ask Media Group full-time (More than 3 years)

    Pros

    Great people and great work/life balance culture. Unlimited vacation and I've never had an issue taking advantage of it. People are smart and engaged.

    Cons

    There's no clear direction for the company. With a rotating cast of upper management and no clear product or service to market, management tends to go all over the place in terms of corporate vision. There's no roadmap beyond the next 6 months' report to parent company IAC. Ask was a decent search site that folded and then tried to do Q&A. That failed so now they're throwing ideas at the wall to see what sticks. Not a reassuring business model.

    Advice to Management

    Find a niche and stick to it! Don't pull out of a market just because you're not number one! Also, have some corporate discipline.

  8. "Good people, problematic business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ask Media Group full-time

    Pros

    There are still remarkably smart (and nice!) people working at the company. Management largely treated people with respect and compassion. Pay, bonuses (in good years), perks, and benefits were generous. Location in Oakland very convenient for anyone in the East bay. Open to remote work. Good work/life balance - evening/weekend work very rare.

    Cons

    Since Google rose to dominate search, Ask has struggled to define itself with little success. Some efforts have done such damage to the brand that the resulting taint complicates many things (hiring especially). The IAC corporate parent has always been more interested in near-term profit than in creating long-term value for users. Motivation and sense of mission is a big challenge.

    Advice to Management

    If you want passionate employees, you need to find a way to create compelling offerings for users - not just the accountants at IAC.


  9. "Relaxed Workplace - Lack of Direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    -Great People
    -Good Benefits
    -Unlimited PTO and great work/life balance

    Cons

    -Extremely high turnover
    -Lack of any direction from management
    -Constant shift in goals/company direction
    -No communication between teams


  10. "Nice Leaning Opportunity"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Open Source TEchnologies, lot of learning opportunities, nice co-workers

    Cons

    unpredictable revenues , revevue s, frequent lay-offs


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