Aspen Marketing Services Reviews | Glassdoor

Aspen Marketing Services Reviews

Updated January 27, 2017
38 reviews

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Full-time Part-time

2.7
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Aspen Marketing Services President and CEO Patrick J. O'Rahilly
Patrick J. O'Rahilly
18 Ratings

38 Employee Reviews

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  1. "Aspen Marketing Services a division of Epsilon"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programmer/Data Analyst in West Chicago, IL
    Current Employee - Programmer/Data Analyst in West Chicago, IL

    I have been working at Aspen Marketing Services full-time (More than 5 years)

    Pros

    variety of work is very interesting.

    Cons

    The distance I have to travel for work. If only every department could be allowed to WFH 2 days a week like the Corporate structure has been set up.

    Advice to Management

    Allow all departments to take part in the 2 days a week Work From Home policy.


  2. "Account Coordinator"

    Star Star Star Star Star
    Former Employee - Account Coordinator in Saint Louis, MO
    Former Employee - Account Coordinator in Saint Louis, MO

    I worked at Aspen Marketing Services full-time (More than a year)

    Pros

    Welcoming to new employees, interesting projects/clients, opportunities to step up and learn more. Good work/life balance. Good starting point for new college grads.

    Cons

    No major cons. 9-5 type of atmosphere, sometimes felt like there was a lack of passion for the company/work.


  3. Helpful (1)

    "Needed a bit more organization"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Director in Atlanta, GA
    Former Employee - Account Director in Atlanta, GA

    I worked at Aspen Marketing Services full-time (More than a year)

    Pros

    Wore multiple hats, which allowed career understanding and advancement. Lots of flexibility with creative and culture that thrived on collaboration.

    Cons

    Too many "cooks in the kitchen". Was there during a time of transition in the company and lots of big managers with different ways of doing things, which lent to confusion on who to report to as well as which method should be used as best practices.

    Advice to Management

    Have defined roles that are clear to all employees. Ask for feedback and promote creativity within the ranks. Continue to work between the the gaps that exist between both coasts.


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  5. Helpful (1)

    "Aspen before it became Epsilon"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Supervisor in West Chicago, IL
    Former Employee - Account Supervisor in West Chicago, IL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Small enough to give you plenty of opportunity to try new projects/clients. Large enough to allow for growth opportunities within company and the benefits of working with large clients.

    Cons

    People who are horrible at their job seem to never get fired. Salary does not increase sufficiently as your experience and worth develops.


  6. Helpful (2)

    "Terrible Place to Work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook

    I worked at Aspen Marketing Services full-time (More than 5 years)

    Pros

    I joined prior to Epsilon acquiring the company and I am one of the few that prob thinks the company is better for it. The only pro is Epsilon taking over. Hoping they can reign in the nepotism and other terrible aspects

    Cons

    The Aspen owner is a complete walking HR disaster making anti-gay and anti-female jokes on a consistent basis. This is overlooked by all senior leadership and they tell their employees that this is "just the way it is."

    They undercut competition to win business, over-promise clients and under-deliver. The organization is built as a paper tiger winning by coming in low; however unable to do great work.

    Advice to Management

    Mt advice is to the Epsilon leadership team: Take a close look at how things are run within the Aspen world. I think if this is done-many high level Aspen employees will be looking for new jobs. Highly recommend you look elsewhere for employment!


  7. "Great company. I learned a lot"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Good pay, great learning environment

    Cons

    none when I worked there

    Advice to Management

    sorry that we needed to sell out to the current oweer.


  8. Helpful (2)

    "Talented co-workers that will go the extra mile for the client and co-workers. Management that doesn't."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in West Chicago, IL
    Current Employee - Anonymous Employee in West Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Aspen Marketing Services full-time (More than 10 years)

    Pros

    Quality of work / product generated is excellent. Epsilon is now putting big business muscle and resources in the company (Aspen) that was previously successful through individuals effort, hard work and perseverance. Personal Growth potential is what you make of it because the entrepreneurial spirit still lives. Thank goodness Alliance Data Systems ADS has put process and values in place. Benefits are good. ADS stock has seen strong growth through ESOP.

    Cons

    Management leaders are way above their head. A Car Dealership Management style still exists. Expect Glen Ross, Glengarry 1970's management. Don't expect support from supervisors. Rising through the ranks to management has been non existent due to the former owner's cronies and close "relationships" being in place. Don't expect praise or recognition. Hopefully all this changes as part of the ADS Epsilon buyout - yet it hasn't changed in 3 years since the buyout initially took place. Employees are hired to come in and hit the ground running. Not until Epsilon purchased Aspen has there been any training or career improvement resources.

    Advice to Management

    Clean house of former upper management as soon as possible. Encourage and praise when staff goes the extra mile. Provide management solutions to support staff while assisting with developing client relationships without public drama. It's time to act like a big company with big company values.


  9. Helpful (1)

    "Quality work"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Aspen Marketing Services (More than a year)

    Pros

    professional services and dedicated staff

    Cons

    Growing faster than management can handle

    Advice to Management

    branch out by leveraging more independent contractors for input and services


  10. "OK"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The agency was hospitable to new employees. Lunch was often brought in and created socializing opportunities. Large clients and brands.

    Cons

    Far drive if you commute from the city. A few decisions made were not beneficial to the project or employees.


  11. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Aspen Marketing Services full-time (More than 5 years)

    Pros

    Great people. Some cool accounts and projects to work on.

    Cons

    Part of a much larger organization that sometimes adds unnecesary layers of red tape.

    Advice to Management

    empower the front line workers. It happens on some accounts. But should happen on more.



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