Asset Acceptance Capital Reviews | Glassdoor

Asset Acceptance Capital Reviews

8 reviews

Filter

Filter


1.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Rion B. Needs
6 Ratings

8 Employee Reviews

Sort: Popular Rating Date

Pros
  • Great benefits, normal work schedule, good pay, good place to make long term relationships (in 4 reviews)

  • Great People, Fun Job, Rewarding (in 3 reviews)

Cons
  • Also, there is no room for growth; you're pretty much stuck doing the position that you were hired for (in 2 reviews)

  • Silo'd environment; stopped buying debt after purchase (in 3 reviews)

More Pros and Cons

  1. "Account rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Warren, MI
    Former Employee - Anonymous Employee in Warren, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Asset Acceptance Capital full-time

    Pros

    Lasted long enough to qualify for unemployment!!!

    Cons

    Worst employment experience I ever had.

    Advice to Management

    Teach people to be decent collectors


  2. "Experience was excellent until company was bought by Encore Capital"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Warren, MI
    Former Employee - Account Manager in Warren, MI
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Asset Acceptance Capital full-time (More than 5 years)

    Pros

    Benefits, 401k match, tuition assistance, flexible schedule

    Cons

    Changing policies, pay scale, new management team

    Advice to Management

    Listen to employees

  3. "different kind of strees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Representative in Warren, MI
    Former Employee - Account Representative in Warren, MI
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Asset Acceptance Capital full-time (More than a year)

    Pros

    bonus good if meet or beat your goal for the month, always hiring, hourly pay good.

    Cons

    goals go up every month plus seasonality so your goal can be higher than your base goal, high turnover rate

    Advice to Management

    communicate and dont hide information to wait til last minute to inform employees


  4. Helpful (2)

    "Worst Job Ever"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Warren, MI
    Former Employee - Analyst in Warren, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Asset Acceptance Capital full-time (More than a year)

    Pros

    The people are great to work with

    Cons

    Everything else. Treated like a disposable resource.

    Advice to Management

    Change the management


  5. "They misrepresented themslves as a good company to work for with room for advancement"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Warren, MI
    Former Employee - Supervisor in Warren, MI
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The building was nice
    They had a good on site cafeteria with a nice outdoor patio
    The time off was good

    Cons

    Management was unsupportive
    The communication was worse than any company I've ever worked for
    The atmosphere was very unfriendly
    Employees are not recognized for accomplishments

    Advice to Management

    Make sure that people that are in leadership roles possess the interpersonal skills necessary to effectively lead and earn the respect of associates.


  6. "Wonderful company until Encore took over."

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    nothing after Encore took over

    Cons

    Health insurance is horrible. Laying people off constantly. Lack of communication.


  7. Helpful (1)

    "One of my worst jobs ever"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Asset Acceptance Capital full-time (More than 3 years)

    Pros

    If you can put up with the BS you can gain additional skills and possibly get promoted.

    Cons

    IT has high turnover. At least 75% turnover in the last 2 years. A lot of knowledge has left the company. IT management promotes a noisy and hostile atmosphere and has had 95% turnover in the last 2 years. IT management/CEO won't spend the necessary $ to make crucial hardware/software upgrades to improve infrastructure. The head of IT is a "techie" with minimal people skills. The CEO seems to have a hidden agenda. He will appear to be open, upfront and geniune and then pull the rug out from underneath you. The new head of IT's arrival is an excellent example of this. IT pay is much lower than other comparable companies.

    Advice to Management

    To the board, realize there has been tremendous turnover in the different areas of your company. Find out the real reasons why and act on them. Replace the CEO and head of IT.

  8. Helpful (2)

    "They do not treat veterans well here and newly hired are leaving in strides due to poor management practice"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Asset Acceptance Capital full-time (More than 5 years)

    Pros

    There are many people who take their jobs seriously here. They are unsung heroes who have kept the company above the water for years amid incompetent senior management team

    Cons

    Very bad senior management team, especially the guy who runs IT.
    Do not go there unless you have nowhere to go

    Advice to Management

    You need a better IT team to fulfill your vision if there is ever a vision.


Showing 8 of 62 reviews
Reset Filters