Associated Estates Realty Reviews | Glassdoor

Associated Estates Realty Reviews

Updated February 28, 2017
33 reviews

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Full-time Part-time

3.2
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Jeffrey I. Friedman
22 Ratings

33 Employee Reviews

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  1. Helpful (2)

    "Decent for a short term job, not a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richmond Heights, Cuyahoga, OH
    Former Employee - Anonymous Employee in Richmond Heights, Cuyahoga, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Associated Estates Realty full-time (Less than a year)

    Pros

    Not too much. Every once in a while they will give you free food

    Cons

    The management likes to micromanage there, you will never be able to lead your own projects or talk about your ideas. They need to know what your doing every second of the day. No room for advancement, growth or training.

    Advice to Management

    Definitely need to restructure, reorganize and start caring about all employees


  2. Helpful (2)

    "CHEAP CHEAP CHEAP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Property Manager
    Former Employee - Assistant Property Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Associated Estates Realty full-time (Less than a year)

    Pros

    Office co-workers are nice, there is a lot of talent on the office level (but WAY underpaid!)

    Cons

    EVERYTHING-where do I begin? Lack of business sense at the top, ok with losing valuable talent, no idea of how to budget, the list goes on and on

    Advice to Management

    Listen to employees and PAY THEM! You underpay such amazing talent! You are losing big time! Get some business advice from an outsider!


  3. Helpful (2)

    "Doesn't care about their employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    -None as far as I'm concerned other than it pays the bills

    Cons

    -Doesn't listen to it's employee's suggestions about how to help make the office run more efficiently
    -None of the programs ever function properly, making your job frustrating
    -They need to update their programs and catch up with the times..in my opinion cant handle the new market they are trying to get into
    -Can't train their employee's, yet act shocked when you get a negative score on your video/phone shop, threatening to write you up and then posting it in a monthly email along with everyone else's score for the month for all to see
    -CHEAP
    -They want two person properties but only want a manager and leasing (leaving the leasing to basically: manage new prospects/tours, follow up, answer phone and emails, handle all new leases and required paperwork, filing, marketing, blogging, posting to craigslist three times a day, market surveys, account billing, renewals, managing current residents and maintenance requests, planning resident functions and the list goes on and on all for $12 an hour....can you say UNDERPAID??!!! Oh and lets go ahead and give you only $50 for every renewal and new lease and split it with everyone in the office but we will give outside relators $500 for just bringing someone in.
    -The list goes on and on

    Advice to Management

    Learn how to treat your employee's and maybe you wouldn't have so much turn over.


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  5. "Property Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Associated Estates Realty full-time (More than a year)

    Pros

    401 K starts early and AEC has a good training department

    Cons

    Very unorganized and unclear of current market competition. High employee turnover. Doesn't implement a work life balance.

    Advice to Management

    Learn your market. Offer better pay structure and better insurance. Listen to your onsite teams.


  6. "Worst Company Ever"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Centreville, VA
    Former Employee - Anonymous Employee in Centreville, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Associated Estates Realty (More than 5 years)

    Pros

    Benefits are decent and that is all I can think of positive.

    Cons

    All about the $ and not customer service as promoted. Lack of support from upper management.


  7. Helpful (3)

    "sad to see it lose its way - hope it finds the way back"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cleveland, OH
    Former Employee - Anonymous Employee in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Associated Estates Realty full-time (More than 8 years)

    Pros

    overall employees are hard working and loyal and made each other feel part of a common goal
    individual employees at lower and mid level still value ethics and will do what's right even if its not popular

    Cons

    for the last 4 years changes and additions in top executives and their individual goals has led to a very dissatisfactory path for shareholders and stakeholders
    diversity is minimal especially at the top - mainly middle aged, Caucasian, Midwestern males
    if you don't fit into the mold it will be an uphill battle - company has lost valuable resources by not being open to divergent people and ideas
    a few of the higher level employees that set the tone or are held in high esteem are arrogant and disrespectful to those under them in hierarchy and its ignored and tolerated

    Advice to Management

    listen to the street - get back to running stable properties in markets that the company does well in historically
    promote from within - pare down the top and empower the bottom layers
    stop scape-goating and deal with the real issues


  8. Helpful (1)

    "Very Discouraging company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Property Manager in Baltimore, MD
    Former Employee - Property Manager in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Associated Estates Realty full-time (More than 3 years)

    Pros

    It is always better to have a job then none, no wants to sleep on a park bench or eat out of a trash can. However, don't be fooled, if you get hired, keep looking, you don't want to make this your perminate employment

    Cons

    Everything will be going well as long as you are making money, I don't care if you have been making money for 2 years straight, the second you stop performing they are all over you, threatening your job. I am not saying it isn't important to make money, because it is, but there are natural ups and downs in the apartment business. I feel if the year ends showing a profit it is good, not here. Be prepared to make money regardless of whom you need to screw, employees, residents, whoever, you MUST make money. If it means you paint your own homes, clean them or shampoo them, that is what you do. When you sit in a customer service training class and hear the trainer say that "Good customer service starts with a budget" I knew it wasn't for me.

    Advice to Management

    It doesn't matter what advice you give them, they will ignore it, but just incase, in the 15 years I worked in the business before I was hired by you I was taught that good customer service starts with the manager/employees....


  9. Helpful (1)

    "Questionable Core Values"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leasing Consultant
    Current Employee - Leasing Consultant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Average size communites, quality clientele, well kept manicured grounds and facilities community sells itself

    Cons

    401 K benefit plan is not beneficial to new employees not worth the investment company match is very low senseless health care benefit is very expensive even just for the employee vision and dental plan is joke once you prove you do your job well they don't want to even consider advancement they feel it will be more of a hassle to train your replacment very in conciderate when it comes to raises I was given a 24 cent raise very low staring pay rate $13.50 management is carless and clueless undergoing big company changes company being sold poor use of company software Entrata Property Solutions is a joke they do not use it to it's full potential trying to reinvent the wheel unnessisarily

    Advice to Management

    NONE unless your fake or kiss butt and willing to take part in none work related fullish conversations


  10. "bad environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Maintenance Technician
    Current Employee - Maintenance Technician
    Doesn't Recommend
    Negative Outlook

    I have been working at Associated Estates Realty full-time (More than a year)

    Pros

    Big company a lot of properties

    Cons

    Bad corporate ladder
    Bad management


  11. Helpful (1)

    "Just another job, not a place for a career..."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Leasing Consultant in Richmond, VA
    Former Employee - Leasing Consultant in Richmond, VA
    Doesn't Recommend
    No opinion of CEO

    Pros

    If you do not like to make descisons or have to use your thinking ablilities this is the company for you. Every piece of marketing materials is pre made of you so you never have to be creative.

    Cons

    Lower pay scale, and slow advancement. They are always doing some kind of audit. Have no ability to use your own creativity.

    Advice to Management

    None at this time


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