Assurant Reviews

Updated Aug 13, 2020

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3.4
59%
Recommend to a Friend
81%
Approve of CEO
Assurant President & CEO Alan Colberg (no image)
Alan Colberg
322 Ratings
Pros
  • "Growth Potential, Big Company, Good benefits(in 114 reviews)

  • "Now with covid 19 in full swing they quickly mobilized and got as much of the work force to work from home that could(in 107 reviews)

Cons
More Pros and Cons
  1. Featured Review

    "x"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Shift Manager in Crewe, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Assurant full-time

    Pros

    People orientated, inclusive, great on the job learning

    Cons

    I dont currently have any

    Assurant Response

    June 18, 2020Talent Acquisition Manager

    Thanks for sharing your feedback and helping make Assurant a great place to work!

  2. "Great Company, Even Better People"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Client Marketing Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Assurant full-time for more than a year

    Pros

    - Great employee benefits - Wonderful colleagues (driven by culture/values) - Investment in training, education and professional advancement - Strong leadership - Good work/life balance - Lots of community involvement

    Cons

    - Highly matrixed environment, which may take some adjustment.

    Continue reading

  3. "Good company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Engineer in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Assurant full-time

    Pros

    lot of learning with new technologies

    Cons

    stressful job, competitive environment and small group

    Continue reading
  4. "Great management"

    4.0
    Current Employee - Full Time in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Assurant full-time for more than a year

    Pros

    Great management, fast growing company,

    Cons

    Very distributed organization, spread out over dozens of cities in US and another dozens across the world

  5. "Good Place to Work"

    3.0
    Former Employee - Manager in Saint Louis, MO

    I worked at Assurant full-time for more than a year

    Pros

    Great Benefits for FT employees

    Cons

    Very patriarchal in nature and not as diverse as I would like to see except in customer service roles.

  6. "Good"

    4.0
    Current Employee - Customer Account Management Support Representative in Albany, OR

    I have been working at Assurant full-time

    Pros

    Good people. Charity work and outreach programs.

    Cons

    Pay compared to other companies.

    Assurant Response

    August 6, 2020Talent Acquisition Manager

    We appreciate you sharing your thoughts and are happy you enjoy your job and the atmosphere in Albany. Assurant values its employees and strives to support the communities in which we are in.

  7. COVID-19

    "independent role. stressful, disorganized, dysfunctional."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative - Claims in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Assurant full-time for more than a year

    Pros

    benefits are pretty good. work from home and lots of pto. independent role, no micromanaging. they've handled the pandemic well

    Cons

    Absolutely do not recommend any customer service positions with this company; it's a mess and you'll have to totally dissociate to get by. It's completely disorganized, no transparency, little support from management, little to no accountability within the department. I spend a lot of my time cleaning up the mistakes of others: phone reps, adjusters, and department supervisors alike. High-tension phone calls are part of the job, you will be yelled at constantly, and sometimes just listen to customers cry about how stressed the procedure makes them feel. Coverage is complicated so the 3 days of into training I was provided didn't really help that much. Seems like managers have so much other stuff on their plate that it's hard to get support - you will really have to advocate for yourself in order to get access to things you need, answers to time-sensitive questions, etc. It took a lot of pushing in my first days to get access to programs and functions I needed for my position and when I started working remote I was sent home without any of the cables required to set up my equipment. It's been a pain of a job, honestly. Non-customer facing roles probably have it a lot nicer.

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    Assurant Response

    August 6, 2020Talent Acquisition Manager

    We value the feedback we get from our teammates are constantly striving to improve and grow as a company. We are so glad you've felt supported through the pandemic and encourage you to speak to your Manager or HRP about your concerns. If you are not comfortable with that, other resources include the anonymous help line at 888-427-2542, or visit Tnwgrc.com/Assurant.

  8. "Security Assessor Analyst"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Security Assessment Analyst in Columbia, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Assurant full-time for more than a year

    Pros

    All the employees are friendly and ready to help out.

    Cons

    Employees spend much time helping other associates.

    Assurant Response

    August 6, 2020Talent Acquisition Manager

    Thank you for the feedback and helping make Assurant a great place to work! We are thrilled that you are so happy with your leadership team!

  9. "Large company with many opportunities"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Miami, FL
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Assurant full-time for more than 5 years

    Pros

    Company is growing and they hire from within

    Cons

    Very outdated technologies in some departments mean competitive advantage is lost in marketplace. Senior management has been there too long and doesn’t want to change.

    Assurant Response

    July 9, 2020Talent Acquisition Manager

    Thank you for helping make Assurant a great place to work! We value the feedback we get from our teammates on how we may improve and grow as a company.

  10. Helpful (2)

    "The company is good to work for."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Research Specialist 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Assurant full-time

    Pros

    The pay is decent, so are the benefits

    Cons

    There was a lot of favoritism in the departments.

    Continue reading

    Assurant Response

    June 18, 2020Talent Acquisition Manager

    Thank you for taking the time to write us a review. We appreciate your thoughts and comments and are always striving to continue improving our practices to ensure Assurant remains a great place to work.

Found 1538 reviews