Assurant Reviews | Glassdoor

Find your next job here

Assurant Reviews

Updated February 13, 2018
1,208 reviews

Filter

Filter

Full-timePart-time

3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Alan Colberg
179 Ratings

1,208 Employee Reviews

Sort: PopularRatingDate

Pros
  • You are in you may qualify to work from home (in 81 reviews)

  • Good work/life balance and benefits (in 49 reviews)

Cons
More Pros and Cons

  1. Featured Review

    Helpful (19)

    "Great work environment and benfits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Albany, OR
    Current Employee - Anonymous Employee in Albany, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Assurant full-time (More than 10 years)

    Pros

    I've been with the company for almost 13 years and LOVE it here. I've always been treated with the upmost respect and have promoted up to different postions in the company. The place is more like a second home than a job to me. My coworkers are alwasy nice and friendly. The managment staff really goes out of their way to make sure we have a good work enviorment. Right now they are working on improving our break room so that we have a nice place to go and relax during our breaks. They bring food in for us to enjoy and have even recently brought a food truck our site. There is always something fun and exciting going on.

    Our benefits are really good with medical, dental and vision all starting from the day you start working, along with the ability to start earning paid time off.

    Cons

    Some calls can be stressful at times.

    Advice to Management

    Keep up the great work!


  2. "Sr. Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Ana, CA
    Former Employee - Anonymous Employee in Santa Ana, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Assurant full-time (More than 5 years)

    Pros

    Collaborative work environment. Strong technology staff. Well thought out strategic plan. Fairness to employees. Ability to evolve in face of changing market conditions.

    Cons

    Multiple work locations result in silo environment. High level of success leads to reticence to try something new unless driven by competition.

  3. Helpful (2)

    "Don't even waste your time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Milwaukee, WI
    Current Employee - Anonymous Employee in Milwaukee, WI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Assurant full-time

    Pros

    Flexible scheduling, good benefits and PTO

    Cons

    Terrible leadership, management, and processes. Managers and business leaders half listen, and take no concern of issues when they are mentioned until it becomes too big to ignore. Only care about profits, not client or employee satisfaction. Everyone is horribly underpaid. Was promised upward mobility at hire, which will likely never happen.

    Advice to Management

    Pay your employees better. Listen to those you manage. Stop ignoring issues until they get too big to ignore.


  4. Helpful (1)

    "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in York, PA
    Former Employee - Supervisor in York, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Assurant full-time (More than a year)

    Pros

    competitive salary, melting pot, many shifts

    Cons

    unprofessional, vindictive managers, too much over head

    Advice to Management

    act professional


  5. "Always something to do!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Springfield, OH
    Former Employee - Customer Service Specialist in Springfield, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Assurant full-time (More than a year)

    Pros

    This job is a great job if you like staying busy and learning. Fast paced and decent paying, with a bump for working second shift.

    Cons

    Not so much fun if you aren’t able to let things roll off your back. It is easy to find yourself upset about something a customer said to you, or to feel like something that happened to a customer is your fault.

    Advice to Management

    Have a line available for call center workers to decompress.


  6. "Optimistic about where Assurant will take me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Assurant full-time (More than a year)

    Pros

    Good benefits; decent pay; work/life balance - enjoy working with my team and direct managers.

    Cons

    More work from home opportunities should be explored with the ever growing traffic issues in Atlanta. No real maternity/paternity policy in place. System issues are continuous.

    Advice to Management

    Keep up with current benefits trends to help better retain and attract employees. Implementing progressive changes will help the perception of Assurant as a place potential employees will want to work at.


  7. "Great place to work"

    StarStarStarStarStar
    Former Employee - Senior Business Analyst in Milwaukee, WI
    Former Employee - Senior Business Analyst in Milwaukee, WI

    I worked at Assurant full-time (More than 5 years)

    Pros

    Flexible hours, personable co-workers, management allowed employees to do their job but were available if needed

    Cons

    There are no cons that I can think of

  8. Helpful (1)

    "Director of Materials"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director, Materials Management in Philadelphia, PA
    Current Employee - Director, Materials Management in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Assurant full-time (More than 5 years)

    Pros

    Good coworkers who want to see the company succeed

    Cons

    Local management is not aligned with Corporate Needs


  9. Helpful (2)

    "Customer Service Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Florence, SC
    Former Employee - Customer Service Specialist in Florence, SC
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Assurant full-time (More than a year)

    Pros

    Benefits, End of the year Bonus

    Cons

    Management, call volume, under paid


  10. "Research specialist"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Assurant full-time

    Pros

    Full time works available

    Cons

    Lack of flex time, extremely high pressure


Showing 1,208 of 1,256 reviews
Reset Filters