Assurant Reviews | Glassdoor

Assurant Reviews

Updated October 20, 2017
1,146 reviews

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3.2
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Alan Colberg
159 Ratings

1,146 Employee Reviews

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  1. Featured Review

    Helpful (15)

    "Great work environment and benfits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Albany, OR
    Current Employee - Anonymous Employee in Albany, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Assurant full-time (More than 10 years)

    Pros

    I've been with the company for almost 13 years and LOVE it here. I've always been treated with the upmost respect and have promoted up to different postions in the company. The place is more like a second home than a job to me. My coworkers are alwasy nice and friendly. The managment staff really goes out of their way to make sure we have a good work enviorment. Right now they are working on improving our break room so that we have a nice place to go and relax during our breaks. They bring food in for us to enjoy and have even recently brought a food truck our site. There is always something fun and exciting going on.

    Our benefits are really good with medical, dental and vision all starting from the day you start working, along with the ability to start earning paid time off.

    Cons

    Some calls can be stressful at times.

    Advice to Management

    Keep up the great work!


  2. "Bilingual Customer service"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Assurant full-time

    Pros

    Learning the In's and out's of the Insurance world when it comes to Homeowners Insurance

    Cons

    Sometimes it can feel like you'really not appreciated

  3. "Customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Miami, FL
    Current Employee - Customer Service Representative in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Assurant full-time (More than a year)

    Pros

    Helping customers and building a bond with them

    Cons

    I don't have any at all

    Advice to Management

    Great


  4. "Default specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Assurant full-time (More than a year)

    Pros

    a positive caring team. great environment for an entry level positions.

    Cons

    this specific position 's workload was redundant. was able to see that other departments had a more engaging responsibility.


  5. "IT Positions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager
    Current Employee - IT Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Assurant full-time (More than 10 years)

    Pros

    Great benefits, continuous growth flexible company.

    Cons

    Going through a reorganization which is about completed.


  6. "Be better leaders"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Helping the customers made going to work worth it.

    Cons

    There's a lack of order and ownership to alot of things that go on. There is really no room to grow and there is no real leadership.

    Advice to Management

    Don't set your employees up to fail. Please make sure the systems are up to date so that everything won't crash while the agent is on the phone. Don't tell your employees that it's room to grow, but later tell the that it's only if the move to Miami. Become better leaders.


  7. "Great Benefits"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Recommends
    Approves of CEO

    I worked at Assurant full-time (More than 3 years)

    Pros

    Great manager and benefits

    Cons

    Didn't let you work from home.

  8. "answering phone calls in Spanish and English"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Assurant full-time

    Pros

    its an amazing company to work for

    Cons

    a lot of constant changing


  9. "at home job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    provide everything you need for working from home

    Cons

    training was not easy and it was long


  10. "Company Wide Reorg"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Assurant (More than 5 years)

    Pros

    There are no pros right now.

    Cons

    On the IT side the reorg made no sense whatsoever. everything is disjointed, no one knows who to speak with or where to go to get things done,


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