Assurant Reviews | Glassdoor

Assurant Reviews

Updated August 14, 2017
1,099 reviews

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3.3
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Alan Colberg
136 Ratings

1,099 Employee Reviews

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  1. Featured Review

    Helpful (14)

    "Great work environment and benfits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Albany, OR
    Current Employee - Anonymous Employee in Albany, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Assurant full-time (More than 10 years)

    Pros

    I've been with the company for almost 13 years and LOVE it here. I've always been treated with the upmost respect and have promoted up to different postions in the company. The place is more like a second home than a job to me. My coworkers are alwasy nice and friendly. The managment staff really goes out of their way to make sure we have a good work enviorment. Right now they are working on improving our break room so that we have a nice place to go and relax during our breaks. They bring food in for us to enjoy and have even recently brought a food truck our site. There is always something fun and exciting going on.

    Our benefits are really good with medical, dental and vision all starting from the day you start working, along with the ability to start earning paid time off.

    Cons

    Some calls can be stressful at times.

    Advice to Management

    Keep up the great work!


  2. "Assurant Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Assurant full-time (More than 5 years)

    Pros

    Compensation appropriate for position.
    Fast-paced, dynamic environment.
    Opportunities for learning, advancement.
    Depending on business unit, option to telecommute.
    Good benefits (Health Ins, 401K).

    Cons

    Fast paced can be overwhelming.

  3. "Great Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Assurant full-time

    Pros

    Great space to work, free food and fun work place. Pretty stress free environment.

    Cons

    Management keeps redirecting the ship, nothing ever gets done because of context shifting and poor resource management.


  4. "Claim adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Assurant full-time

    Pros

    Going against traffic, beautiful campus, daycare through 5th grade for kids of Assurant employees, onsite lunch room.

    Cons

    Management. Not many of the current decisions being made make sense

    Advice to Management

    Build relationships with front line staff so they can feel comfortable to easily discuss issues and ways to make things better for the staff and The insured.


  5. "Client Relations Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Assurant full-time

    Pros

    Decent pay for no degree.

    Cons

    Have IM someone for permission to use the restroom.


  6. "Great compa y, bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Specialist in Florence, SC
    Former Employee - Customer Care Specialist in Florence, SC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Assurant full-time (Less than a year)

    Pros

    Great platform to learn and understand customer service. Multiple inner clients allows the ability to work with many companies nationwide on all financial platforms. Great pay compared to other CSR companies in the area. Benefits begin right away.

    Cons

    Too many managers that you have limited access to outside of inter office chat software. Managers are only concerned with their own numbers and not the root of questions or issues. So you're given just enough to leave them alone. Questions are distributed to veteran reps and not managers.

    Advice to Management

    Follow the true open door policy and standards. Create more team building exercises or events. There is no reason to have 40 people on 1 team and none are allowed to leave their desk.


  7. "Claims History Examiner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Examiner in Milwaukee, WI
    Former Employee - Claims Examiner in Milwaukee, WI

    I worked at Assurant (More than 10 years)

    Pros

    Excellent working environment that treats their employees with respect.

    Cons

    Company closed due to Obamacare.

  8. "Traditional Corporate Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Assurant full-time

    Pros

    Work / Life Balance
    Employee Benefits
    Sports Leagues with Actual Fields (Miami Office)

    Cons

    Very Traditional Corporation
    Bureaucratic
    Nepotism in Certain Departments


  9. "Past employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Assurant (More than 10 years)

    Pros

    Great benefits, work from home opportunities, advancement opportunities

    Cons

    company closed 2015 all of health in the Milwaukee head quarters


  10. "Financially stable company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Assurant full-time

    Pros

    Decent benefit package and opportunity for advancement. Very competitive management environment.

    Cons

    High level of stress on job security.

    Advice to Management

    Executive Management needs to step out of its ivory tower's state of privileged seclusion, create a better connection to employees and get a better understanding for the practicalities of the real world.


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