Assurant Reviews | Glassdoor

Assurant Reviews

Updated February 26, 2017
496 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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Alan Colberg
96 Ratings

496 Employee Reviews

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Pros
Cons
  • No work-life balance is a negative (in 16 reviews)

  • It's a foreign branch of a US based company, small size company, not much room for advancement (in 8 reviews)

More Pros and Cons

  1. "Customer Service rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Addison, TX
    Former Employee - Customer Service Representative in Addison, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Assurant full-time (More than 5 years)

    Pros

    The company was really nice to work with though too many managers that never really agreed made following orders difficult. Coworkers were great and made it a fun place.

    Cons

    No merit raises or so small taxes took it.

    Advice to Management

    value your employees more, they are the first line of contact.


  2. Helpful (2)

    "OK Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bids in Austin, TX
    Current Employee - Bids in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Assurant full-time (More than 5 years)

    Pros

    PTO is given yearly at the beginning of the year.
    Dress code is casual for the most part.
    Decent benefits.

    Cons

    New management like to micromanage and not take the time to fully think things through before changes are made.
    Unless you are in the upper management clique and play their games, you CANNOT advance.
    PTO freeze for January and February 2017.
    There is a serious lack of communication from upper management to people lower than them and giving input does nothing.

    Advice to Management

    List to employees, no matter their job title.
    Hold upper management accountable to their word


  3. "Business analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Systems Analyst in Miami, FL
    Current Employee - Business Systems Analyst in Miami, FL
    Neutral Outlook
    No opinion of CEO

    I have been working at Assurant full-time (More than 10 years)

    Pros

    Great environment to work at

    Cons

    No career paths in place for my position


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  5. Helpful (1)

    "Assurant Digital Solutions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Apricot in Atlanta, GA
    Former Employee - Project Apricot in Atlanta, GA
    Doesn't Recommend
    Negative Outlook

    I worked at Assurant (Less than a year)

    Pros

    Pay and benefits were good

    Cons

    The Digital Solutions Group is leadership is weak at best. They are responsible for multiple failed product launches and have no credibility with other internal teams, much less internally in Digital. They are arrogant, do not treat others with respect and have gained too much power to fast.

    Advice to Management

    Replace the CDO and VP with people that others will rally around. Work on the culture, pizza Friday just isnt cutting it.


  6. "Associate Compliance Auditor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Compliance Auditor in Atlanta, GA
    Former Employee - Compliance Auditor in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Assurant full-time (More than 10 years)

    Pros

    Great company to work for. They are the leader in the industry.

    Cons

    The office will now be located around the corner from the new stadium.


  7. "Great until Merger"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Cork (Ireland)
    Former Employee - Customer Service Associate in Cork (Ireland)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Assurant full-time (More than a year)

    Pros

    Assurant was a great place to work, friendly staff and managers.
    There was room for advancement with company reimbursed training programs for further qualifications.
    Benefits were brilliant as well with health, gym and bike to work scheme.
    Good nights out for both teams and company.
    Found management at all levels to be extremely helpful and supportive.

    Cons

    No opportunity for overtime or to make extra money.
    Was great until we acquired a larger company, we were promised it wouldn't affect our jobs but sure enough we were all made redundant a few months later.

    Advice to Management

    None really, while I was there, they were fantastic.


  8. Helpful (1)

    "Ok if you work in other departments other than marketing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Assurant (More than 5 years)

    Pros

    Other departments are good, especially IT because there's so much stuff to do.

    Cons

    They expect you to work past your official time, on weekends with low pay!

    Advice to Management

    Pay more!


  9. "Good People"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Crewe, England (UK)
    Former Employee - Anonymous Employee in Crewe, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Assurant full-time (More than 3 years)

    Pros

    Colleagues lots of great people working there
    people focus- e.g. lots of engagement activities
    Training great training team
    employee benefits a good variety and some really tangible benefits

    Cons

    hours can be long- especially for the call centre staff
    parking really limited


  10. "Good Company Changing Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Employee friendly, nice atmosphere, fun culture, cool onsite benefits in the Miami office, great opportunities for upward mobility if you report up to one of the business units vs. corporate.

    Cons

    The benefits are not terrific. Middle of the road for a company this size. Company is really focused on savings right now and I feel that this focus is negatively impacting employees day to day. The culture and morale is a little down as a result. Advice: Come in asking for the pay you are satisfied at over the next few years because raises can be hard to get.

    Advice to Management

    Corporate does a decent job of communicating with its employees the broad scope of changes expected. The business units and departments could do a better job of planning and implementing changes, communicating expectations, etc in order to keep the morale elevated.


  11. Helpful (1)

    "EMA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Electro-Mechanical Assembler in York, PA
    Current Employee - Electro-Mechanical Assembler in York, PA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Assurant full-time (More than a year)

    Pros

    Good self-management of the job.

    Cons

    Stressful environment. Unrealistic expectations.

    Advice to Management

    The top management should have a higher level of studies in order to understand better and more realistically the real potential of the business.



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