Assurant Reviews | Glassdoor

Assurant Reviews

Updated November 15, 2018
1,323 reviews

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3.1
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Alan Colberg
224 Ratings

1,323 Employee Reviews

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Pros
  • "Flexibility with work from home policy (although seems inconsistent by team)" (in 87 reviews)

  • "Schedule/Atmosphere/Activities/Work-life Balance/Location/Clean Facility/Charity Work/Sports/Cafeteria on Site" (in 51 reviews)

Cons
More Pros and Cons

  1. Featured Review

    "Awesome company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Assurant full-time (More than 3 years)

    Pros

    I've been at the company for over 3 years, most employees have long tenures 10-40 years. The company culture is so much like a family. Everyone I have met or interacted with is always eager to help and contribute. I'm very fortunate to have had the bosses that I've had, great professionals and maybe even friends. As we go through our integration with Legacy TWG employees, I feel more and more happy to a part of this organization. Our new family members are also awesome people to work with, great professionals, extensive talent, kind human beings.

    Cons

    A minor downside might be that things are a bit slow to make happen. Our processes from hiring to product launch are sometimes tedious and long, but that's only because we're rigorous in researching and meticulous in deciding a strategy.

    Advice to Management

    We need more team meetings where we can interact face to face with the people we work with everyday.


  2. "Examiner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Assurant full-time (More than a year)

    Pros

    Great teleworking program for majority of the positions.

    Cons

    Need to motivate the teams to help them grow as well as the company.

  3. "Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Springfield, OH
    Current Employee - Operations Manager in Springfield, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Assurant full-time (More than 10 years)

    Pros

    Stable company that has opportunities

    Cons

    Long hours with little care for work-life balance

    Advice to Management

    Treat your people better that are in management


  4. "Nice place to work and get started"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supplier Manager in Miami, FL
    Current Employee - Supplier Manager in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Assurant full-time (More than a year)

    Pros

    They offer 401k and healthcare starts rights away
    Telecommuting available depending on the manager
    Gym and wellness program

    Cons

    Salary is not very competitive
    Poor work-life balance depending on the manager
    Benefits could be better

    Advice to Management

    Invest in an ERP
    Reduce reliance on third party offshore resources and invest in developing strong internal departments


  5. "Former employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Assurant full-time

    Pros

    Nice facility with a great cafeteria and a gym

    Cons

    Simply a disgusting place to work. Many upper managements lack essential skills in modern insurance industry. Their incompetences were often reflected to show discouragement to good performers and make them leaving the company.


  6. "Schedule Conflict Likely"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Representative in Duluth, GA
    Current Employee - Customer Care Representative in Duluth, GA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Assurant full-time (More than a year)

    Pros

    Good starting pay for customer care representative. 28,800 in 2017

    Cons

    Continuous schedule changes by the company

    Advice to Management

    Be more understanding of people who have lives outside of work. The multiple schedule changes make it hard for people with children, medical obligations like dialysis, and/or school.


  7. "Better Have A Box Ready"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Rapid City, SD
    Former Employee - Anonymous Employee in Rapid City, SD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Assurant full-time (Less than a year)

    Pros

    Decent benefits, okay pay and nice people to work with

    Cons

    People feel like at any moment they will loose their job due to changes in the company.

    Advice to Management

    Provide stability for your employees.

  8. "Ship sinking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Assurant full-time

    Pros

    Work at home Opportunities and Yearly Bonus

    Cons

    They do not care about hiring from within. Lots of departments were closed. Not enough minority male promotions they just hired a bunch of white woman execs to fill in minority gap. Very boring office atmosphere almost funeral-like

    Advice to Management

    None this is exactly how they want it all IT will be outsourced soon from server group to project managing and this is from an inside source


  9. "Claims Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kingston, ON (Canada)
    Former Employee - Anonymous Employee in Kingston, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    - Great management looking out for your future
    - Flexibility of hours
    - Room for growth within the company

    Cons

    - Training program was too long
    - High Turnover working in a call centre enviornment


  10. "Relationship Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Assurant full-time

    Pros

    Best place to work in India. Good working environment. Flexibility offered by the management
    Management is supportive and looks for feedback from employees
    All the policies are exhaustive
    Regular updates are given to employees and similarly regular tests are taken to ensure that the employees are well informed about the changes happening in the company.

    Cons

    Takes a lot of time to implement new things.
    Work pressure remains same as other companies

    Advice to Management

    Be more adaptive


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