Assurant Reviews | Glassdoor

Assurant Reviews

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Found 1366 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
50%
Recommend to a Friend
73%
Approve of CEO
Assurant CEO Alan Colberg
Alan Colberg
239 Ratings
  1. Good gig while you're in school

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    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Loss Drafts Specialist in Springfield, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Assurant full-time for more than 9 years

    Pros

    Good PTO and you make decent money for what the job entails. Secure building and nice breakrooms. Some of the managers really are amazing.

    Cons

    Doesn't do well with hiring employees for the right teams when overtime is brutal and doesn't allow enough help from other teams that know the process so you could have one team working 60 hours a week but the team next to you is working 40. That kills team morale.

    Advice to Management

    Work on communication between teams and with changes in policy.

  2. The Less Knowledgable are in charge

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - P&C Claims Adjuster in Miami, FL
    Doesn't Recommend

    I worked at Assurant full-time for more than 2 years

    Pros

    Ability To work from home

    Cons

    Favoritism, unrealistic expectations regarding closures, micro managers.

    Advice to Management

    Please learn your employees role before you attempt to tell them how they should do it.

  3. Assurant Review

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Assurant full-time for more than 6 years

    Pros

    Strong focus on people. Feels like a small company atmosphere at a large company. Upper management is listening better and working hard on improving communications.

    Cons

    Like any large organization, it can take a long time to achieve change. Many of the systems are ancient and don't communicate with one another, requiring significant manual work arounds.

    Advice to Management

    Replace legacy systems.

  4. Just ok

    StarStarStarStarStar
    • Overall
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Assurant full-time for more than a year

    Pros

    - Some of the coworkers were great - Downtown office / easy commute

    Cons

    - Training wasn't structured and some coworkers seemed annoyed by questions, which I ended up having a lot of - Gave no warning when they let all temps go

    Advice to Management

    - Get a better training program and don't pull the rug out from under temp workers' feet

  5. Helpful (1)

    Started off happy but micromanaging didn’t help work atmosphere

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Insurance Specialist in Cutler Bay, FL
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Assurant full-time for more than 6 years

    Pros

    There’s a bank, daycare, Elementary school and gym that’s part of the company.

    Cons

    No longer feel like a family and insurance benefits aren’t the best.

    Advice to Management

    Caring more for employees instead of numbers will bring service up without having to try to control every minute.

  6. Constant Change

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Assurant full-time for more than 6 years

    Pros

    Change keeps things interesting, depending on your division - great colleagues to work with

    Cons

    Pay is very low for Business Analysts, not much room for growth, communication throughout the organization is terrible, benefits are nothing to write home about.

  7. Just OK

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Assurant full-time

    Pros

    Good salary, work from home.

    Cons

    A lot of turnover, especially with middle/upper management

  8. Research specialist

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Research Specialist in Duluth, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Assurant full-time for more than 20 years

    Pros

    If they like you, you’ll move up quickly. Not much ot required

    Cons

    Low pay for the work required. Management sucks. They make workload decisions when they’re unable to complete the task themselves

    Advice to Management

    Sit at a desk and do the work! You’ll be more respectful if you’re speaking first hand

  9. Employee

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Assurant full-time

      Pros

      Flexability at times for field staff employees.

      Cons

      Inconsistent messages from upper management, poor morale.

    • Quality Coordinator

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      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Quality Coordinator in Florence, SC
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Assurant full-time for more than 2 years

      Pros

      The team cohesiveness is unmatched by any other! The joy from witnessing another OVERCOME challenges and succeed is exciting! Rewarding work.

      Cons

      There weren't any abnormal cons for me.

    Found 1366 reviews