Assurant Reviews | Glassdoor

Assurant Reviews

Updated May 27, 2017
1,047 reviews

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1,047 Employee Reviews

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  1. "not great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Harrisburg, PA
    Current Employee - Anonymous Employee in Harrisburg, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Assurant full-time (More than a year)

    Pros

    benefits package and PTO is decent, they promote volunteerism in the community. Amenities in the break room are nice.

    Cons

    Management is not good at communicating. A lot of changes are coming down from corporate which are not always friendly to the light manufacturing side of the business. Morale is low due to lack of upward mobility for hourly associates and not a lot of recognition. Mandatory OT has people working 6+ days/week and people are exhausted and its counter-productive.

    Advice to Management

    Have a clear path of career growth, give incentives for people who work their butts off and want to grow with the company. Treat people with respect of their time and lay off the ridiculous amounts of mandatory overtime, forcing people to get occurrences or use PTO if they cannot make it in for their 6th day in a row of work.


  2. "Processing Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Specialist in Florence, SC
    Current Employee - Process Specialist in Florence, SC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Assurant full-time (More than 5 years)

    Pros

    remote work and time management systems help with life situations

    Cons

    low pay for the amount of years worked


  3. "Assurant used to be a good place to work for 7 years ago!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Assurant full-time (More than 5 years)

    Pros

    Assurant has a handful of nice co-workers. It used to be a very good place to work for. However it changed significantly when the higher up managements change the culture and now becoming like a sweat shop company.

    Cons

    Getting very cheap with benefits and raise. More works with all the acquisitions without compensations. Demanding more and more but did not want to give any compensations for the extra workloads.

    Advice to Management

    Do not be so stingy to the employees. The Company's reputation is also important for the Shareholders.


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  5. "Assurant is a great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Milwaukee, WI
    Former Employee - Anonymous Employee in Milwaukee, WI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Assurant full-time (More than 10 years)

    Pros

    Assurant prides itself on creating a culture where both customers and employees feel valued, secure and respected.

    Cons

    There are often synergies within and between the Assurant companies that are not considered when operational models are vetted. Missed opportunities to apply portable learnings, technology and talent.

    Advice to Management

    People don't leave companies...they leave managers. Focus heavily on staff development and provide opportunities for everyone (top to bottom) to learn, grow and move into new and challenging roles.


  6. "Disorganized"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Compliance Analyst in Atlanta, GA
    Former Employee - Compliance Analyst in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Assurant full-time (More than a year)

    Pros

    Pay was decent
    Benefits were okay but I did not like that vision care was a discount and not actual insurance
    Working from home was an adjustment but it helped that you did not have to see the managers everyday.

    Cons

    Poor communication from management to staff when working on new projects
    Reviews/audits of other departments would be incomplete because the compliance team did not know actual business procedure/policy until after the review was either completed or underway.
    If they like you they pile on so much work you will be overwhelmed. If they don't like you then be prepared to have ongoing three way convos with management and HR on what YOU are doing wrong.
    Access to 1 research resource
    Do not challenge any of management's approach even if it does not make sense, just go along with it or feel the wrath. Here a quiet mouth is a paid mouth.

    Advice to Management

    Senior management needs investigate what the directors, and managers are doing why there is such high turn over in the compliance department.


  7. "Great place if you have a great attitude"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Restoration Service Specialist in Austin, TX
    Former Employee - Restoration Service Specialist in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Assurant full-time (More than a year)

    Pros

    The people are great, the job is challenging, and there's always something to do.

    Cons

    There is a lot Preferential treatment.


  8. Helpful (1)

    "Lot of changes happening currently"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Atlanta, GA
    Current Employee - Software Developer in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Assurant full-time (More than 3 years)

    Pros

    Good people and bosses to work with, good benefits, flexible schedule, work from home, company does care about it's employees if only they can overcome the Cons

    Cons

    Lack of communication from management to people below. mis-managed budget on certain projects, poor planning, change of direction every so often causing workforce reduction.

    Advice to Management

    Improve communication from top mgmt to below, improve planning and foresight.


  9. "It's own "deep-state" is preventing Assurant's success"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Assurant full-time (More than 8 years)

    Pros

    Location and property upkeep, volunteer time and charitable donations, attached school and daycare, good space to keep physically active

    Cons

    Too many rude people, hard workers have to work harder due to lazy ones, schizophrenic priorities and constant deckchair shuffling, too many layers of management that are clueless, "it is what it is" = refusal to even consider making things better, lack of investment in employees, and a massive culture of "malicious compliance" enabled by lack of pride, ownership, and oversight.

    Advice to Management

    Take a careful look at your middle management who are actually implementing directives. When enterprise software is selected it seems functionality, usability, trainability, stability, and track record are nowhere near the top of the radar. Why is that? With each passing few months tools get replaced with inferior versions and the percentage of the job that's dealing with hassle increases leaving less time to work on stuff that matters. When people aren't doing things that make sense, that's erosive to anyone who does work instead of just takes credit for it. Any manager that cannot sit in substitution for their subordinates should be let go: they simply don't know where their cup is. Ask for, and listen to, advice that the people on the ground offer before they leave you next time.


  10. "Great First Step Into the Work Force"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Albany, OR
    Current Employee - Customer Service Representative in Albany, OR
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Assurant full-time (More than 3 years)

    Pros

    Friendly Supervisors. Met a wide range of people. Management willing to listen to your opinion. Good Morale programs and activities.

    Cons

    Desks set-ups are not ergonomic in chairs and keyboards. Facility is a bit run down.

    Advice to Management

    Update/Repair the facility and the desk configurations.


  11. ""The beatings will continue until morale improves" is management philosophy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loss Daft Specialist in Springfield, OH
    Former Employee - Loss Daft Specialist in Springfield, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Assurant full-time (More than 10 years)

    Pros

    Nice amount of paid time off
    Office is nicely maintained

    Cons

    PAY IS AWFUL; YEARLY RAISES ARE 25 CENTS AN HOUR INCREASES
    Time off can only be used when scheduled in advance - you can almost never call in sick
    Employees are just interchangeable cogs in the wheel, not valued team members
    LOTS of pressure to reach UNREALISTIC quality standards and quotas
    Employees required to work mandatory overtime on evenings and weekends, often without any advance warning

    Advice to Management

    Learn to treat people like human beings


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