Assurant Reviews | Glassdoor

Assurant Reviews

Updated January 12, 2018
1,197 reviews

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1,197 Employee Reviews

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  1. "So so"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Assurant full-time

    Pros

    good customers and typical appraisal pros

    Cons

    typical appraiser cons and not all managers are appraisers so they are not helpful at all with things that really matter. Turn time is unreasonable and support is non existent accept for constant communication and hounding for quick turn times and a hundred emails/texts/notifications a day (so it seems). They have your email password and access to your assignments. They do not let you have access to your vacation hours or metrics. You are expected to pay for condo questionnaires out of your own pocket. They say they will pay for things then turn around and tell you to buy it yourself. They say they will reimburse you but don't teach you how to do it. Be prepared to use 6 comps for every assignment. They make you take the time to review your own file.


  2. "Sr Manager Global Technology Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technology Manager
    Former Employee - Senior Technology Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Assurant full-time (More than 3 years)

    Pros

    Knowledgeable hard working staff. Good interaction between staff when working on problems. Flexible work from home mentality. Ability to travel to visit your staff at other locations.

    Cons

    Older legacy hardware. Under staffed. All hands approach to problems instead of pointed strategic approach. Constant state of re-org. A lot of off shore staffing.

    Advice to Management

    Move away from forming favorite clicks. Provide backing to employees to aid projects. Listen to and value staff more

  3. "Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Miami, FL
    Current Employee - Customer Service Representative in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Assurant full-time (More than 3 years)

    Pros

    Great company, with great insurance and benefits. 401k matching program awesome, insurance Anthem Blue Cross, company pays for most of the insurance.

    Cons

    Stagnant, hard to get promoted unless you and the hiring supervisor are buddies.

    Advice to Management

    Start hiring people or promoting people because of how efficient they are not on how they fall on you .


  4. "customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Springfield, OH
    Current Employee - Anonymous Employee in Springfield, OH
    Doesn't Recommend
    Negative Outlook

    I have been working at Assurant full-time (More than a year)

    Pros

    remote, no other pros. you feel like you are left on a deserted island

    Cons

    Hours, they give you vacation days that you are not allowed to take, mandatory overtime allot...


  5. "IT Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Assurant full-time

    Pros

    Excellent benefits and good working environment.

    Cons

    Company shut its healthcare division down.


  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Albany, OR
    Current Employee - Customer Service Representative in Albany, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Assurant full-time (Less than a year)

    Pros

    Great environment and steady hours

    Cons

    Stressful calls at moments but they help you out

    Advice to Management

    Give more opportunities to move up to keep workers motivated


  7. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Processor in Dayton, OH
    Former Employee - Processor in Dayton, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Assurant full-time (More than a year)

    Pros

    great company and great co workers

    Cons

    some management had no compassion

    Advice to Management

    talk more to your employees and get to know them

  8. "n/a"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Assurant full-time

    Pros

    Weekends off location is good

    Cons

    no career advancements
    unfair pay
    work hard just to have someone selected above you to come take over all your hard work
    boys club

    Advice to Management

    Replace executive level leaders its not always the lower level individuals.


  9. "bad compnay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Assurant full-time

    Pros

    there really is not any pros

    Cons

    it is not a good place to work they have things very messed up in the center

    Advice to Management

    to get better service providers and better reps in the company and to not be clicks


  10. Helpful (1)

    "Great company, horrible management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Atlanta, GA
    Former Employee - Customer Service Representative in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Assurant full-time (More than 5 years)

    Pros

    Benefits - 401K was great
    Work/Life balance
    Location is close to nice restaurants and living, close to new stadium
    Pay is mediocre could definitely be higher

    Cons

    Ops and unit managers
    Benefits - insurance covers little to nothing on our costs and the prescription plan sucks! Prescription plan in specific does not cover much or provide any breaks or discounts on medicines.

    Advice to Management

    Hold ops and unit managers accountable for actions even when tenured


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