Assurant Reviews | Glassdoor

Assurant Reviews

Updated October 22, 2017
1,147 reviews

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1,147 Employee Reviews

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  1. "Great Place! Great Benefits!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Analyst in Albany, OR
    Current Employee - Technical Support Analyst in Albany, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Assurant full-time (Less than a year)

    Pros

    Fun enjoyable environment. Great pay. Great benefits. Great lunch room with food to purchase and arcade games to play. Pretty new business (PTP) and super slow.

    Cons

    Things are always changing and always up in the air. Things are never set and there is not much to do but sit and stare at a computer hoping a chat will come through or a phone call. Chats and phone calls don't come enough for things to become fluid.

    Advice to Management

    Try less to be friendly and more managerial.


  2. "Assurant Solutions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Albany, OR
    Former Employee - Customer Service Representative in Albany, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Assurant full-time (More than 3 years)

    Pros

    Employees, Possible Bonuses, Benefits, Nothing else

    Cons

    Management, Nepotism, Workload, Underpay, No food/drinks on floor

    Advice to Management

    Reward employees for hardwork, not because they are your friends.

  3. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Assurant full-time (More than 5 years)

    Pros

    Independent work environment with opportunity to make higher incomes if you put in the work. Management allowed flexibility if you were hitting numbers.

    Cons

    Strict Quotas would not be for everyone. Takes a little time to build a base of business and be successful. Much of your success will depend on rates in your territory.

    Advice to Management

    Overall, it was a good place to work, but effort should be rewarded with more lucrative territories to keep employees motivated.


  4. "Decent place for a career."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Assurant full-time (More than 10 years)

    Pros

    Good pay with great benefits.
    Opportunities for growth

    Cons

    Typical corporate dramas.
    Job could be outsourced.


  5. "Wonderful place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service RepresentativeII in Plymouth, MN
    Former Employee - Customer Service RepresentativeII in Plymouth, MN

    I worked at Assurant full-time (More than 10 years)

    Pros

    Wonderful place to work, Core values to get behind, good benefits, Supported Community involvement, had a wonderful education reimbursement program

    Cons

    Unfortunately Assurant got out of the individual medical market due to all the healthcare reform changes that's leaving those of us with individual medical experience looking for a new job.


  6. "Unhealty work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Duluth, GA
    Current Employee - Customer Service Specialist in Duluth, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Assurant full-time (More than 10 years)

    Pros

    No hassles with requesting time off

    Cons

    overworked,under paid Management sucks on all levels. Unhealthy work environment

    Advice to Management

    Advocate for more money and opportunity's to grow within the company for all employees


  7. "its ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Albany, OR
    Former Employee - Customer Service in Albany, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Assurant full-time (More than a year)

    Pros

    great atomshpere. good managment. i dont have anymore review.s ugh. stop.

    Cons

    takes alot out of your pay with medical and 401k

    Advice to Management

    to much turn over

  8. Helpful (1)

    "Workforce Analyst - Has potential (4 years)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Workforce Analyst
    Current Employee - Workforce Analyst
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Assurant full-time (More than 3 years)

    Pros

    Work from home opportunity

    Fantastic management - they listen, they care, and they're good at their jobs you have nothing to fear so long as your honest and do your work.

    Tedious, but not stressful - There's a lot of work to do, but the turnover rate is very low. Hang in there and you will get used to it.

    Flexible schedules- Yes, everything revolves around coverage, so long as someone can do the work that's all that matters. Vacation time has never been a problem.

    Cons

    -Pay is relative to the experience they're looking for which is usually in-house and not properly qualified. In short it's below average.

    - Training and overall structure is really up to your tenacity, there is no standardized training and you will be assigned tasks on the fly so adapt or struggle. There's always help but deadlines are real.

    -There's no certifications involved so whether this experience will carry over or not is unclear, any growth will take a long time, and I personally don't believe it's worth it.

    Advice to Management

    None, you're on the right path. But this a job, not a career.


  9. Helpful (1)

    "Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Assurant full-time (More than 10 years)

    Pros

    Great benefits, cafeteria morning and afternoon, beautiful campus with security, depending on what you do the pay is competitive.
    Nice culture, inclusive.

    Cons

    Most of the leadership grew from the bottom (which is great) but without much management and leadership training. So they are like kids with power for the first time; promoting friends and making decisions that hurt the employees and the company. They think it's ok because in their heads they are bosses and can decide what they want.
    Assurant is inclusive when it comes to hiring. I can't tell if they are when it comes to promoting.

    Advice to Management

    Stop worrying about your friends and start looking at numbers when looking to promote.
    Start learning insurance outside of Assurant, especially laws.
    Hire better candidates.
    Ask people to speak up, but then don't hold it against them.
    Try to do the job once in a while. Stay relevant. It's not the same as when you started.


  10. "Processing Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Process Specialist in Tampa, FL
    Former Employee - Process Specialist in Tampa, FL
    Doesn't Recommend

    I worked at Assurant (More than a year)

    Pros

    Relaxed Dresscode, nice culture, free food often

    Cons

    High turnover rate, constantly changing expectations

    Advice to Management

    Listen to your employees


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