Assurant Reviews | Glassdoor

Assurant Reviews

Updated September 12, 2018
1,296 reviews

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1,296 Employee Reviews

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Pros
  • "Flexibility with work from home policy (although seems inconsistent by team)" (in 86 reviews)

  • "Good benefits; decent pay; work/life balance - enjoy working with my team and direct managers" (in 49 reviews)

Cons
More Pros and Cons

  1. "Poor management, poor communication and unrealistic ROE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Assurant full-time

    Pros

    Cafeteria is great. Gym offer many classes during lunch time

    Cons

    The company is very shady in term of doing business. They will promise clients one thing but deliver another without telling them. In addition, the company is not in full compliance with the states. It is a very toxic working environment with people who have high eagle but without talents.

    Advice to Management

    None. Hope the company will fail someday


  2. Helpful (3)

    "Stay Away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Staff Adjuster in Miami, FL
    Current Employee - Field Staff Adjuster in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Assurant full-time (More than 10 years)

    Pros

    Autonomy
    Stock Discount
    401K
    Company Car
    Company 401K match

    Cons

    Pension gone
    Provide own cell phone
    Production Bonus Gone
    Unreasonable Performance Standards
    Travel without compensation

    Advice to Management

    Stop taking benefits away

  3. Helpful (1)

    "Senior Loss Draft Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Trainer in Duluth, GA
    Former Employee - Associate Trainer in Duluth, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Assurant full-time (More than 8 years)

    Pros

    Opportunity to work from home as a Contractor.

    Cons

    Management family members are given opportunities for promotion more frequently then loyal hard working associates. Pay is less then industry average, promotions out of department are very hard because a lack of a career ladder. The organization relies on associate's ability to network through a management team that turns over from client to client to get an interview out of current position. Expect to work in current position several years before being allowed for an interview out of current position. Bi-annual reviews are geared to not having give the associate a raise or promotion. No feedback from management on a weekly or monthly basis. Which leaves review process unfavorable to associates but doesn't stop the extra work and projects that management give to underperforming associates to complete. Turnover extremely high to do poor treatment of employees, poor company culture in office in Duluth Ga., Blatant Discrimination against LGBTQ, the Elderly Employees, the Educated and Males.

    Advice to Management

    Fire all managers and up line directors and start over.


  4. "Team Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Springfield, OH
    Former Employee - Anonymous Employee in Springfield, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Assurant full-time (More than 10 years)

    Pros

    Great place to work if you have a good manager.

    Cons

    Horrible place to work if you have a bad manager.

    Advice to Management

    Be nice to everyone across the board.


  5. "I've been here for 19 years and like the company."

    StarStarStarStarStar
    Current Employee - Senior Financial Analyst in Kansas City, MO
    Current Employee - Senior Financial Analyst in Kansas City, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Assurant full-time (More than 10 years)

    Pros

    Good leadership for the most part.

    Cons

    Benefits have decreased over the years.


  6. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Assurant full-time

    Pros

    Great benefits and competitive pay

    Cons

    Call volumes are very high


  7. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Assurant full-time

    Pros

    Good business to work for.

    Cons

    Long hours. Becomes redundant. Change in management often.

    Advice to Management

    Be more open to changes in employees home life.

  8. "NA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Assurant full-time (More than 8 years)

    Pros

    Long term tenure with co employers

    Cons

    Promotion are via the good ole boys network

    Advice to Management

    NA


  9. "Admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Assurant full-time (More than a year)

    Pros

    Good benefits and management is awesome

    Cons

    Schedule not flexible, but that is it


  10. Helpful (1)

    "Just a number"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Processing Specialist in Springfield, OH
    Current Employee - Processing Specialist in Springfield, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Assurant full-time (More than a year)

    Pros

    great benefits, insurance from day 1, PTO available to use after 90 days

    Cons

    Management of all levels could care less about you. If you meet unreasonable KPI's and quality you are left alone, if you actually take the time to make sure everything is correct then you will never make expectations and will get poor raises. Always forcing mandatory overtime.

    Advice to Management

    Remember that People work under you and not machines.


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