Assurant Reviews | Glassdoor

Assurant Reviews

Updated September 22, 2018
1,297 reviews

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1,297 Employee Reviews

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Pros
  • "Flexibility with work from home policy (although seems inconsistent by team)" (in 86 reviews)

  • "Good benefits; decent pay; work/life balance - enjoy working with my team and direct managers" (in 49 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Just a number"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Processing Specialist in Springfield, OH
    Current Employee - Processing Specialist in Springfield, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Assurant full-time (More than a year)

    Pros

    great benefits, insurance from day 1, PTO available to use after 90 days

    Cons

    Management of all levels could care less about you. If you meet unreasonable KPI's and quality you are left alone, if you actually take the time to make sure everything is correct then you will never make expectations and will get poor raises. Always forcing mandatory overtime.

    Advice to Management

    Remember that People work under you and not machines.


  2. Helpful (1)

    "Business analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Assurant full-time

    Pros

    I did not find to many pros about working at this company. Of course the feeling of being watched by team members did not help me feel like there were any pros.

    Cons

    Management determines your performance based on one person's gossip or opinions.

    Advice to Management

    Take the time to talk to individuals to determine really what is happening out in the departments. stop listening to one person's opinions about what other members of the team are doing .

  3. Helpful (1)

    "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Assurant full-time (More than 10 years)

    Pros

    Assurant benefits, but they are being stripped away for everyone. Badly.

    Cons

    Pushing out experience for reduced pay employees. Poor things. Hope they can swim in turbulent water.

    Advice to Management

    Karma


  4. Helpful (2)

    "don't bother if you want long term options"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Assurant full-time (More than 8 years)

    Pros

    great hours, a bit like a country club

    Cons

    manager areall made and don't care about employees, 6 rounds of cuts in 4 years, not enough staff, no investment and no pay rises.

    Advice to Management

    stop worrying about your bonuses and share price for your options and think about the families you are putting out of work with all your constant cuts.
    get some decent IT
    stop the senior management stiffling every idea because "it's not how we have done things before" such a shame to see a good company ruined


  5. Helpful (1)

    "Heavy on the top"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at Assurant full-time

    Pros

    Good benefits. Remote work is possible.

    Cons

    Great company value, but not practiced. Instead, it creates a fearful culture.

    Advice to Management

    Give your employees permission to make mistakes and encourage honesty and integrity. Most importantly, give your top talents permission to succeed.


  6. "Amazing! It’s like family there."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Analyst in Jacksonville, FL
    Current Employee - Research Analyst in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Assurant full-time (More than a year)

    Pros

    Family environment. Updated and modern building. The benefits are amazing unlike any other company. The people are super friendly and it feels great going to work everyday.

    Cons

    Parking can sometimes be a little difficult to work around but this is something common for large corporations everywhere you go.

    Advice to Management

    Keep up the great work!


  7. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Assurant (More than 10 years)

    Pros

    Took good care of employees

    Cons

    Healthcare company closed permanently

  8. "Procurement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Assurant full-time (Less than a year)

    Pros

    Strong work culture, telecommuting opportunities depending on department, and great facility campus.

    Cons

    Lacking an ERP for such a large organization.

    Advice to Management

    More planning and implementation resources are need post M&A, and when outsourcing to third parties offshore.


  9. Helpful (1)

    "Claims adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Assurant full-time (Less than a year)

    Pros

    Overtime
    work at home
    Paid-time off
    always busy

    Cons

    customer service
    constantly on the phone
    not enough employees
    too much work


  10. "Account Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Assurant full-time (More than 3 years)

    Pros

    Ability to work from after training

    Cons

    Management is not very helpful.


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