Assurant Reviews | Glassdoor

Assurant Reviews

Updated November 16, 2018
1,324 reviews

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1,324 Employee Reviews

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Pros
  • "Flexibility with work from home policy (although seems inconsistent by team)" (in 87 reviews)

  • "Schedule/Atmosphere/Activities/Work-life Balance/Location/Clean Facility/Charity Work/Sports/Cafeteria on Site" (in 51 reviews)

Cons
More Pros and Cons

  1. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Duluth, GA
    Former Employee - Analyst in Duluth, GA
    Approves of CEO

    I worked at Assurant (More than 8 years)

    Pros

    Great professional opportunity and training

    Cons

    Stress triggers extremely high, results driven focused


  2. Helpful (3)

    "Team Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Duluth, GA
    Former Employee - Anonymous Employee in Duluth, GA
    Doesn't Recommend
    Disapproves of CEO

    I worked at Assurant full-time (More than 5 years)

    Pros

    You can say you have a job. ** Do Not Work For Their Call Centers in Duluth or Roswell Area of Atlanta.**

    Cons

    The Company Rating on Glass Door was once holding at a 1.9 but I see Assurant has been busy posting some reviews of their own out here. The Call Center Culture is Toxic on a scale of 1 to10 with 10 being worst this place is a 15. If you are a Slacker and do just enough to meet minimum work production then you will shine in this environment. You will notice the workers are like zombies that are tethered to their phones typically for a 9hr shift that includes a 30 min Lunch break and 2 fifteen minute breaks. Of course this is not ample time off of the phones to soothe ones nerves from the barrage of daily calls. Anyone with a Manager Title is useless and are of no help. Promotions come from cronyism which continues to bring the Culture Down. The Managers have become complacent on doing as little as they can to keep their jobs. Assurant has a high turn over so if you are hired continue to look for gainful employment. HR is a joke, a hoot and a holler. Pick your discrimination and it is alive and thriving well within the Culture of Assurant.

    Advice to Management

    None because they don't listen to advice.

  3. "Pretty good job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Support Analyst in Woodbury, MN
    Current Employee - Production Support Analyst in Woodbury, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Assurant full-time (More than a year)

    Pros

    Work 3 days a week. Benefits are nice. Lots of vacation time for new hire. Worked here for a year and a half. I've been promoted two times. There is room for grown, but pay is a little lower than other places.

    Cons

    Work holidays
    12 hour shifts


  4. "Ok place to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The people I worked with with very nice including most of my bosses over the years.

    Cons

    Pay scale was a little low. Many changes happened over the last 4 years I worked there that created a lot of stress--however, this was mostly driven by the market and Obamacare.

    Advice to Management

    na


  5. "a brief description"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Duluth, GA
    Former Employee - Anonymous Employee in Duluth, GA
    Recommends

    I worked at Assurant full-time (More than 3 years)

    Pros

    I had the best hours to me 6:30-3:30pm. You have a variety of shift to chose from

    Cons

    management. The error report sent via email.


  6. "Good employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Writer in Florence, SC
    Former Employee - Technical Writer in Florence, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Assurant full-time (More than a year)

    Pros

    Nice management, lots of opportunity to advance. Good job if you don't have a college degree as you can work your way up.

    Cons

    None that I can think of.


  7. "Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Assurant full-time

    Pros

    Love the people I work with.

    Cons

    It is not facstnoaved enough for me.

  8. Helpful (1)

    "Collector"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collector in Bothell, WA
    Former Employee - Collector in Bothell, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Assurant full-time (Less than a year)

    Pros

    So the floor managers are amazing overall. Fun perks like free lunches and the location in Bothell is nice.

    Cons

    What they don't tell you during training is the full scale of this job. You don't get the high incomes people brag about until you get high level accounts and high balances. That can take months and years. You can also be sued individually if you slip up which is messed up. There are people there that generate $9000 a month in revenue but still get $12 an hour no problem. Why doesn't anyone see the problem with that? It was a disappointing position to have because they build you up but don't hit your number and they'll make you feel it.

    Advice to Management

    Lose the sexual remarks and cocky attitude.
    Not LGBT friendly work environment when it comes to manager side comments. I understand it's a business but valuing someone by whatever sharky tactics they use to get accounts is messed up.


  9. "Customer Care Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The interview process was really fast and everyone was really nice!

    Cons

    The company only offered me 12.00 and I have 8+ years on experience, I declined the offer.

    Advice to Management

    Pay more money


  10. "Processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Document Processor
    Former Employee - Document Processor
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Assurant full-time (More than 3 years)

    Pros

    Great room to advance within company

    Cons

    Constant change to the policy

    Advice to Management

    Quicker with hiring process


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