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    Assurant Reviews

    Updated September 22, 2018
    1,297 reviews

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    1,297 Employee Reviews

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    Pros

    • "Flexibility with work from home policy (although seems inconsistent by team)" (in 86 reviews)

    • "Good benefits; decent pay; work/life balance - enjoy working with my team and direct managers" (in 49 reviews)

    Cons
    More Pros and Cons

    1. Helpful (1)

      "Just a number"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Processing Specialist in Springfield, OH
      Current Employee - Processing Specialist in Springfield, OH
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Assurant full-time (More than a year)

      Pros

      great benefits, insurance from day 1, PTO available to use after 90 days

      Cons

      Management of all levels could care less about you. If you meet unreasonable KPI's and quality you are left alone, if you actually take the time to make sure everything is correct then you will never make expectations and will get poor raises. Always forcing mandatory overtime.

      Advice to Management

      Remember that People work under you and not machines.

    2. Helpful (1)

      "Business analyst"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Assurant full-time

      Pros

      I did not find to many pros about working at this company. Of course the feeling of being watched by team members did not help me feel like there were any pros.

      Cons

      Management determines your performance based on one person's gossip or opinions.

      Advice to Management

      Take the time to talk to individuals to determine really what is happening out in the departments. stop listening to one person's opinions about what other members of the team are doing .

      3. Join the Assurant team
      See Our Latest Jobs

    3. Helpful (1)

      "Anonymous"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Assurant full-time (More than 10 years)

      Pros

      Assurant benefits, but they are being stripped away for everyone. Badly.

      Cons

      Pushing out experience for reduced pay employees. Poor things. Hope they can swim in turbulent water.

      Advice to Management

      Karma

    4. Helpful (2)

      "don't bother if you want long term options"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Atlanta, GA
      Current Employee - Anonymous Employee in Atlanta, GA
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I have been working at Assurant full-time (More than 8 years)

      Pros

      great hours, a bit like a country club

      Cons

      manager areall made and don't care about employees, 6 rounds of cuts in 4 years, not enough staff, no investment and no pay rises.

      Advice to Management

      stop worrying about your bonuses and share price for your options and think about the families you are putting out of work with all your constant cuts.
      get some decent IT
      stop the senior management stiffling every idea because "it's not how we have done things before" such a shame to see a good company ruined

    5. Helpful (1)

      "Heavy on the top"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Neutral Outlook
      No opinion of CEO

      I have been working at Assurant full-time

      Pros

      Good benefits. Remote work is possible.

      Cons

      Great company value, but not practiced. Instead, it creates a fearful culture.

      Advice to Management

      Give your employees permission to make mistakes and encourage honesty and integrity. Most importantly, give your top talents permission to succeed.

    6. "Amazing! It’s like family there."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Research Analyst in Jacksonville, FL
      Current Employee - Research Analyst in Jacksonville, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Assurant full-time (More than a year)

      Pros

      Family environment. Updated and modern building. The benefits are amazing unlike any other company. The people are super friendly and it feels great going to work everyday.

      Cons

      Parking can sometimes be a little difficult to work around but this is something common for large corporations everywhere you go.

      Advice to Management

      Keep up the great work!

    7. "Customer service"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Assurant (More than 10 years)

      Pros

      Took good care of employees

      Cons

      Healthcare company closed permanently

    8. "Procurement"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Miami, FL
      Current Employee - Anonymous Employee in Miami, FL
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Assurant full-time (Less than a year)

      Pros

      Strong work culture, telecommuting opportunities depending on department, and great facility campus.

      Cons

      Lacking an ERP for such a large organization.

      Advice to Management

      More planning and implementation resources are need post M&A, and when outsourcing to third parties offshore.

    9. Helpful (1)

      "Claims adjuster"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook

      I have been working at Assurant full-time (Less than a year)

      Pros

      Overtime
      work at home
      Paid-time off
      always busy

      Cons

      customer service
      constantly on the phone
      not enough employees
      too much work

    10. "Account Rep"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Assurant full-time (More than 3 years)

      Pros

      Ability to work from after training

      Cons

      Management is not very helpful.

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