Asurion Reviews | Glassdoor

Asurion Reviews

Updated March 24, 2019
1,749 reviews

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3.9
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Asurion CEO Tony Detter
Tony Detter
143 Ratings

Employee Reviews

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Pros
Cons
  • "Lacks work life balance working round the clock" (in 76 reviews)

  • "Work schedules no work life balance" (in 28 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Optimistic, Great to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior User Experience Designer in Nashville, TN
    Current Employee - Senior User Experience Designer in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Asurion full-time (More than a year)

    Pros

    They care about work/life balance. Never had any issues with the two conflicting.
    Lots of different opportunities and new technologies to work with.
    Talented people.
    Great culture, majority of leadership is great.
    Lots of potential in our future initiatives.
    Supportive teams.

    Cons

    In the team I work on, things change fast. This is good/bad depending on how you look at it. Sometimes this means that we don't go back and fix things that are created.


  2. "Great place to grow!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Asurion full-time (Less than a year)

    Pros

    Great pay, good hours. Cares about company and employees. Do your best, work hard and come in on time will be a great fit for you.

    Cons

    Takes along time to get into the training class and the hiring process takes just as long.

  3. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coach in Little Rock, AR
    Current Employee - Coach in Little Rock, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Asurion full-time (More than a year)

    Pros

    People Development, competitive pay, honorable mission statement

    Cons

    strict absenteeism policy in most areas of the business.


  4. "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coverage Adjuster
    Current Employee - Coverage Adjuster

    I have been working at Asurion full-time (More than 10 years)

    Pros

    Easy work. Some work at home options available.

    Cons

    Shift bids even for ten year plus employees incentives are arbitrary and encourage people to not do their jobs properly

    Advice to Management

    Bring back our week of vacation you took from adjusters at 10 plus years


  5. "Great Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Representative in Las Vegas, NV
    Current Employee - Technical Support Representative in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Asurion full-time (Less than a year)

    Pros

    Great start pay
    Incentive based performance you can easily bonus an extra 500 on your check
    Extremely Flexible schedule
    Lots of room to grow

    Cons

    One : I recently overheard talk that if promoted from within you receive a smaller pay then walk in Supervisor positions

    Advice to Management

    I hope salary is negotiable


  6. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tlc Operator in Smyrna, TN
    Current Employee - Tlc Operator in Smyrna, TN
    Recommends
    Positive Outlook

    I have been working at Asurion full-time (Less than a year)

    Pros

    They have many activities or groups you can participate in

    Cons

    You get paid biweekly instead of weekly


  7. "Good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TLC Oprator
    Current Employee - TLC Oprator
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Asurion part-time (More than a year)

    Pros

    Good experience, good management and good employees

    Cons

    Some times we get emergency Sicknes and if you call you will get points atendence.

  8. "great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tlc Operator in Smyrna, TN
    Current Employee - Tlc Operator in Smyrna, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Asurion full-time (Less than a year)

    Pros

    Team work and Healthy environment

    Cons

    I found nothing, I like the company


  9. "This is a great work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tlc Operator in Smyrna, TN
    Current Employee - Tlc Operator in Smyrna, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Asurion full-time (Less than a year)

    Pros

    Great work environment, love the shift I work & lots of career advance opportunities

    Cons

    No complaints thus far.


  10. "Great people, great benefits, less than stellar pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer III in San Mateo, CA
    Current Employee - Software Engineer III in San Mateo, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Asurion full-time (More than a year)

    Pros

    The unlimited PTO policy is actually unlimited, and all the people who work here are very friendly

    Cons

    The pay is a little bit less than standard for the Bay Area, so expect to not have a great quality of life living anywhere in the bay.

    Advice to Management

    I often hear that its hard to attract talent to Asurion here in San Mateo. If the pay was more competitive with other companies in the area, I bet that would help alleviate that