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Asurion

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Asurion

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Asurion Reviews

Updated Sep 14, 2021

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Found 3,235 of over 3,313 reviews

3.6
62%
Recommend to a Friend
73%
Approve of CEO
Asurion CEO Tony Detter
Tony Detter
808 Ratings
Pros
  • "Compensation Benefits Bonus Inclusive the ability to work from home(in 214 reviews)

  • "Good pay, great challenges, professional growth(in 175 reviews)

  • Cons
  • "Work life balance can be difficult with constant change(in 94 reviews)

  • "needs more diversity in upper management(in 43 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Asurion and is not affected by filters.

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    1. 5.0
      Current Employee

      Asurion

      Sep 13, 2021 - Tech Expert in Richmond, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good hours, the job is mostly driving, and you get to help people

      Cons

      This job did not have many cons other than using your own personal vehicle for work.

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    2. 4.0
      Former Employee, less than 1 year

      Pretty Decent Job

      Sep 14, 2021 - Premier Technical Support 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing Management and team Leads

      Cons

      Customer Service had switched to pushing product.

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    3. 5.0
      Current Employee, more than 3 years

      Hard work but pays well

      Sep 11, 2021 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of opportunities for advancement. Promotes within, each position is paid extremely well.

      Cons

      Lots of KPIS / metrics to manage. Sales is the biggest but most challenging part of the job.

      Continue reading
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    4. 5.0
      Current Employee, less than 1 year

      Asurion Phone repair Technician Review

      Sep 11, 2021 - Electronic Repair Technician in College Station, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Best working conditions Great work culture Decent benefits Great opportunities for career growth Shrewd training

      Cons

      They offer limited working hours

      Continue reading
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    5. 4.0
      Current Employee, more than 3 years

      Things used to be better

      Sep 10, 2021 - In Store Technician 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Working for Asurion over the years has been great. It's pretty laid back, the pay is decent, and they help you cultivate your skills in service and repair, and customer service.

      Cons

      The transition from Sprint to T-Mobile and the subsequent shutting down of in-store repair operations has been a total nightmare. A lot of us do not know what is going to happen to our jobs and do not wish to leave Asurion.

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    6. 4.0
      Current Employee, less than 1 year

      GreAt

      Sep 10, 2021 - Phone Delivery and Sales 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay, flexible schedule, independent

      Cons

      5 days a week, 3-5 hours, long drives

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    7. 5.0
      Current Employee, less than 1 year

      Interview and Onboarding process

      Sep 9, 2021 - Senior Digital Marketing Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The interview and onboarding process so far has been a really rewarding, and easy transition.

      Cons

      None so far for this process.

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    8. 4.0
      Current Employee, more than 3 years

      Meh

      Sep 8, 2021 - Technician 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefit and over time

      Cons

      Pay could be better than aberage

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    9. 4.0
      Former Employee

      Great Company

      Sep 8, 2021 - Call Center Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The pay is very competitive.

      Cons

      The isn’t many off days given.

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    10. 5.0
      Current Employee, more than 1 year

      Cool

      Sep 7, 2021 - In Home Expert in Salt Lake City, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun job and get to meet really cool people

      Cons

      Lots of driving but pay for gas

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    Viewing 1 - 10 of 3,235 Reviews

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