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Asurion Employee Reviews about "leadership"
Updated Feb 7, 2023
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Found 4,584 of over 5K reviews
55% Recommend to a Friend
59% Approve of CEO
Found 239 of over 5K reviews
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Recommend to a Friend
Approve of CEO
Tony Detter
1,450 Ratings
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Ask a QuestionTop Review Highlights by Sentiment
Pros
- "The people are great and most times it feels like a family instead of a group of co" (in 205 reviews)
Cons
- "The Supervisors haven't received any tangible adjustments to pay based on inflation in years." (in 60 reviews)
- "No one is going to question it because most of their Coaches are internal hires with no leadership experience." (in 57 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
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Reviews about "leadership"
Return to all Reviews- Former Employee, more than 8 years★★★★★
Rapid rot from the top down
Nov 16, 2019 - Senior Manager in Nashville, TNRecommendCEO ApprovalBusiness OutlookPros
Plenty of parking for new hires at the call centers.
Cons
Sales environment is eroding the hard won culture and is destroying morale. The level of everyday stress is incredible and only made worse by micro managing senior leadership.
Continue reading - Current Employee, more than 3 years★★★★★
Pros
Growth from within, can’t think of anything else
Cons
Leadership is always overlooked they do a bunch of stuff for frontline Techs and Om’s but always seem to forget the Supervisors/ Coaches
Thanks for your review. We are sorry to hear that your experience with Asurion has not met your expectations. You are an important part of our team and the work you and your peers do is vital to our company's success. We want you to feel valued, and understand you feel that supervisors and coaches are overlooked. Please work with your manager to determine the best way for you to enjoy and succeed in your role, and continue your work with Asurion.
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