Atlanta Gas Light Reviews

Pros

Great work environment and people

Cons

Depending where you are could be a lot of overtime or barely any.

Pros

Less assignments, self scheduling, and smaller teams involved when scheduling.

Cons

Heavier and more dangerous work. Unknown, work schedules and last minute assignments.

Pros

Great Benefits Options, Off on the weekends if you work in the Call Center, off on majority of holidays exception the Emergency Response, which is 7 days a week and 365 days out the year.

Cons

Over worked. You are actually trained to take calls from customers, however the management will make you do all the positions including Emergency Calls, Verification, and Back Office Support Management doesn't care if you not comfortable doing another's departments work. There are times when employees processed an order incorrectly and was suspended for 3 days with no pay. Management doesn't care. Southern Company do not like to hire within the company. Management will hire someone in that position that has no experience. The only way to get a job or promotion based upon who you know. This place makes you feel like you are just a number and that's it. Management act like they care, but they don't. People are quitting in training classes because of the work environment. That is why the turnover rate is so high. Majority of everyone is trying to get out the Call Center. People are quitting due to finding another job or to work Downtown to get away from the Call Center due to it's more relaxed. This job is stressful. They will force you to work overtime. It doesn't matter if you have kids to tend to or if you have personal issues. If you get hired for anything that is Customer Service related, just make sure you have patience.

Pros

Great benefits & room to move up.

Cons

Mandatory OT - I ultimately left because of this. There was zero work-life balance. Wouldn't let us work remotely, forced us to come into an empty building.

Pros

Apprenticeship is fine and pays well.

Cons

Is hard to move up in the company m. Everything is based on seniority.

Pros

The culture of this company is extremely welcoming and diverse. There are plenty of internal organizations to join and volunteer opportunities.

Cons

It’s very hard to escalate within this company without a minimum of 5 years experience. There are some leadership challenges but nothing outside the normal.

Pros

ok pay health insurance one customer service supervisor is always willing to help

Cons

No advancement your schedule changes with out warning the Spanish speaking supervisors are unwilling to help.

Pros

Good benefits, pension, union, promote from within

Cons

Not really anything just do your job

Pros

Family Oriented very people friendly

Cons

Still do old school seniority roster bidding

Pros

Union an bonus move threw company

Cons

None good place to work