Atlas Air Worldwide Reviews | Glassdoor

Atlas Air Worldwide Reviews

Updated January 6, 2018
98 reviews

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2.5
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Atlas Air Worldwide President, CEO, and Director Bill Flynn
Bill Flynn
59 Ratings

98 Employee Reviews

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Pros
  • Get to see the world (Exotic destinations and luxury charters) (in 3 reviews)

  • very good company you get to meet PEOLPE around the world as you travel (in 3 reviews)

Cons
  • away from home for a long period of time (in 5 reviews)

  • Atlas uses an employment agency to manage the flight attendants to avoid union organizing (in 8 reviews)

More Pros and Cons

  1. "Captain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - B747 Captain in Los Angeles, CA
    Current Employee - B747 Captain in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Atlas Air Worldwide full-time (More than 8 years)

    Pros

    Very strong and stable company.

    Cons

    Still waiting for a new contract.

    Advice to Management

    Keep up the good work.


  2. "My Two Cents"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ground Staff in Purchase, NY
    Former Employee - Ground Staff in Purchase, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Atlas Air Worldwide full-time (More than 8 years)

    Pros

    Great if you really want to work for an airline and want a dependable, steady paycheck

    Cons

    Pay is pretty meager at any level below Director

    Promotions come with a very small salary increase; you are an expense to the company and will be minimized

    No one at the senior level ever leaves, so you will have to stick around forever to rise to a meaningful position

    Who knows what Amazon has in mind for the company

    Pilots actively disrupt service to key customers in order to threaten the company into giving into their unrealistic demands that, if granted, would bankrupt the company

    Advice to Management

    Keep chugging along and enjoy the good times (and the massive multi-million-dollar paydays you took for a "change of control") until AAWW becomes Amazon or the Pilots bankrupt the company

  3. "Lots of growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Service Manager in Purchase, NY
    Current Employee - Senior Business Service Manager in Purchase, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Atlas Air Worldwide full-time (Less than a year)

    Pros

    Company is expanding at a fast pace

    Cons

    Company is expanding but not doing enough to spread the workload


  4. "Pilot Non-negation even though the management says they are negotiating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Atlas Air Worldwide full-time (More than 10 years)

    Pros

    Travel internationally visit foreign places

    Cons

    So many, where to start. No meaningful contract negotiations. Bid schedule is nothing like what you bid once posted. Major pilot shortage and new business coming in with not enough pilots. Trip extensions up to 4 days is a given. Can not get through to hotel desk for reservation that should have been done before you arrives at the hotel. Substandard hotel to stay in (think 1-2 star).

    Advice to Management

    Time to start REALLY negotiating. Once that is complete and a decent contract provided to the bread and butter of your organization I see growth potential for the pilot pool, until then who would apply and actually stay with this company instead of getting their training and then jumping ship to UPS and FedEx. You've become a training facility for those carriers and nothing more. Wake up and smell the coffee.


  5. Helpful (2)

    "Too Haphazard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Purchase, NY
    Former Employee - Manager in Purchase, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Atlas Air Worldwide full-time (More than a year)

    Pros

    Location. People are generally friendly.

    Cons

    No strategy or prioritization. Hurry up and get started on a bunch of projects. New priorities are added, but they don't replace the other priorities. So, what's the priority? No knowledge of what it takes to get things done. Too many silos, even within a single business function, such as IT. Way too disjointed, and everybody works 24x7. People are not happy. Office space is dark, outdated, and just horrible.

    Advice to Management

    Establish leadership within all functions. Some have it already. Communicate strategic plans. Ensure alignment everywhere, especially IT. Show concern over employees. Have HR create a nice work environmental, PTO, and office space. Do some benchmarking.


  6. "Loadmaster at Atlas Air"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loadmaster
    Current Employee - Loadmaster
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Atlas Air Worldwide full-time (More than a year)

    Pros

    Atlas has an amazing health care plan and benefits

    Cons

    Feels like people don't truly care about individuals well being


  7. Helpful (2)

    "Contempt for employees?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Airline Pilot
    Current Employee - Airline Pilot
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Atlas Air Worldwide full-time (More than 10 years)

    Pros

    747. International. Stepping stone to better run places.

    Cons

    Management hates the employees, shows disdain and contempt for them at every opportunity. Petty and retaliatory, lots of finger pointing and little ownership. Senior management does not act like vested owners of the Company, incapable of taking a long view, it's all about tomorrow's stock price and maximizing their own bonuses.

    Advice to Management

    Corporate culture.
    Appreciate the people who are truly invested in the Company, the true stakeholders, Your employees. They have dedicated their entire careers to the Company and it's long-term success. Stop negating that and embrace it.

  8. Helpful (1)

    "IT department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Never a dull moment. The majority of the people in IT are down to earth and helpful, so long as they are not inundated with meetings.

    Cons

    Bonuses paid only to management, and not evenly. No communication between teams. Not organized. Dictatorship model. Basically anything that disappoints you in regards to how a US company is run (outsourcing to overseas companies, 90/10 pay scale, no inner growth, poor work/ life balance, etc) you'll find here.

    Advice to Management

    Your IT department is the heart of your company. It's what makes all other departments function optimally. Recognize who your strong players are and work towards keeping them happy and employed. In regards to technology, if you want to expand your systems and keep speed, functionality, and reliability, you need the resources to do so. Otherwise, systems will crash, alert, and become unmanageable. Take a breath, look at what is in place, and fix it before adding more complexity.


  9. "Best decision of my career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Happy to BE Here Pilot
    Current Employee - Happy to BE Here Pilot
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Atlas Air Worldwide full-time (Less than a year)

    Pros

    International experience and very rewarding missions.
    Great time to get on with Atlas Air and be in position when the new contract goes into effect.

    Cons

    Too much negativity from the new hires (former regional pilots). Their sense of entitlement is too much.

    Advice to Management

    Ensure new hires with a sense of entitlement are weeded out throughout the interview process.


  10. Helpful (1)

    "Flight Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Houston, TX
    Former Employee - Flight Attendant in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Atlas Air Worldwide full-time (More than 3 years)

    Pros

    Best flying you will ever do in your career! Asia, Europe, Africa from day 1! That's something that would take 10-15 years + at a mainline carrier. Less than 1 year on reserve. Great passengers (primarrily US military). No prior flight attendant experience needed- and it seems they may prefer it. Great job for adventurist types that don't have a lot of bills to pay.

    Cons

    1) Management that not only encourages pursers, and other flight attendants to write up fellow employees for extremely monor infractions, but punishes those that don't! That breeds not only favoritism, but juvinile "back- stabbing". For instance, if I'm flying purser and a flight attendant shows up for a flight with her hair slightly touching her shoulders, and I decide to simply pull her aside and mention that she either put her hair in a bun or get it cut (without writting it up to management) and another flight attendant, or purser mentions the 'infraction' to management- I get in trouble! This breeds almost a high school environment. And while some seem to have impunity when it comes to infractions, others are terminated for things as minor as not checking in at base prior to a deadhead (non-working airline repossition flight). 2) No airline benifits, or pass-travel on any carrier. 3) Over 70% of pursers (lead FAs) hired, and nearly the same percentage of flight attendant instructors are inexperienced, and first time flight attendants (some that had barely completed probation at the company). That does not mean they're unknowlegable, but when it comes down to the 99% of what the job is out on the line, they have no experience. 4) The company makes an almost unbelievable ammount of simple logistical mistakes when it comes charter contracts- causing a massive loss of contracts, and loss of potential new contracts. For instance; a company out of Korea wants to charter a 747 from Miami to London. The company added no languge qualified flight attendants onboard, did not look into special catering options, did not make security or informational material in their language, did not consider security screening delays prior to departure (3 hour delay) etc...These were simple things that any employee would've been able to improve upon, yet were overlooked. And while the previous destinations and national origin of the passengers was changed, the story of that lost contract is completely accurate. 5) FSI/ Flight Services International is who you're employed by- NOT Atlas Air- which is painted on the aircraft, on your luggage tags, on the Crew ID badges that you wear, and the airline that you tell everyone you work for. Why?? Good question! There's hundreds of stories as to why, but if Atlas Air wanted to employ their own flight attendants they would. it's not that hard to do. They're a huge cargo airline that's been around since 1991. The fact that a 3rd-party manages you, as well as signs your checks should give you pause. With all that being said, I had good relationships with other flight attendants, as well as managemnt while employed there. It was just something I observed after many, many years with the company. If you're looking for an enjoyable job, and enjoy all the travel- FSI (Atlas Air) is a good pick. If you're looking for benifits, or to make money- RUN! When paychecks come out every 2 weeks, it's feast or famine.

    Advice to Management

    The flight attendants and gate agents at FSI ( Atlas Air) are the only face to face interaction the guests onboard have with the company.... well, the company that pays you to pay the flight attendants. Stop listening to rumors. Stop the prefferential treatment of those that come in on their days off just to 'talk'. These people are getting exactly what they want from you- and you're giving them exactly what they want from you.


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