Atria Senior Living Reviews | Glassdoor

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Atria Senior Living Reviews

Updated February 21, 2018
535 reviews

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3.7
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Atria Senior Living CEO John A. Moore
John A. Moore
265 Ratings

535 Employee Reviews

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Pros
Cons
  • The work life balance can be tough at times (in 19 reviews)

  • Occasional long hours (depending on position) (in 29 reviews)

More Pros and Cons

  1. Helpful (2)

    "Best Senior Living Company to Work For!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Community Sales Director in Houston, TX
    Former Employee - Community Sales Director in Houston, TX
    Recommends
    Approves of CEO

    I worked at Atria Senior Living full-time (More than 5 years)

    Pros

    I have worked in senior living for almost 10 years now, and believe me, Atria is the best company you can work for. I have worked for several other companies since, and now see just how good I had it. Atria's culture is top notch, and the company is very organized and structured in a way that benefits both residents and employees. Policies and procedures were very clear cut, sales CRM was the best I have ever used, and expectations were very reasonable for a Sales Director. Regional Directors were always very friendly, laid back and professional which I have not found to be the case with other companies. I only left because they wanted us to work every weekend, as it was difficult to have a work-life balance. Other than that, I would highly recommend Atria!

    Cons

    Base salaries are low for sales compared to other companies, but commissions are great and make up for that, if you are doing well.


  2. Helpful (2)

    "Challenging but rewarding on all levels"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commissioned Sales Associate in San Francisco, CA
    Current Employee - Commissioned Sales Associate in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Atria Senior Living full-time (More than a year)

    Pros

    Well run company, great support overall. The individual community I was part of was exceptional despite challenging situations and they end up improving and benefiting everyone as a whole. All good teams come with time when individuals feel valued and heard.

    Cons

    Perceptions and opinions often become "the truth" in situations. Individuals who need to move on are allowed to remain whilst good people leave feeling unappreciated and seeking other jobs. Listen to the people in the trenches!

  3. "Financial Reporting Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance in Louisville, KY
    Current Employee - Finance in Louisville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Atria Senior Living (More than a year)

    Pros

    Great community and everyone enjoys one another.

    Cons

    Some management is a bit up tight

    Advice to Management

    Keep up the good work


  4. "Long and boring. Management is horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Waiter in Austin, TX
    Current Employee - Server/Waiter in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Atria Senior Living full-time (Less than a year)

    Pros

    Location to everything and super easy job. Residents are the nicest people there and they always are happy to see you!

    Cons

    Management is horrible, never listen to what the employees have to say and to brush it off they just say they will deal with it some other time

    Advice to Management

    Listen to your staff


  5. Helpful (1)

    "Love the residents"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Receptionist
    Current Employee - Front Desk Receptionist
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Atria Senior Living part-time

    Pros

    I love working and getting to see the residents everyday. I truly enjoy getting to know about their lives and experiences.

    Cons

    Management is sales oriented. Seem to be only focused on how to save money and make cuts. They are not compassionate towards the residents nor do they listen to what their comments or concerns.

    Advice to Management

    You work with people who have feelings they are not just numbers and dollar signs, be compassionate.


  6. Helpful (2)

    "Rewards both Tenure and Hard Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Concierge in Foster City, CA
    Current Employee - Concierge in Foster City, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Atria Senior Living part-time (More than a year)

    Pros

    Great holiday pay. Set schedule. Room for advancement. Tuition reimbursement. Pay increase for both length of tenure and work assessment.

    Cons

    Sales and tours can seem fake. Directors have to meet lots of expectations and be available 24/7, which then flows stress to the floor staff. Tons of gossip and cliques formed among the staff.

    Advice to Management

    Please listen when employees have complaints. Otherwise, problems among staff won't go away and will continue to grow. Staff are quitting because of problems with coworkers.


  7. Helpful (1)

    "Steer Clear!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director
    Former Employee - Director
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Atria Senior Living full-time (More than a year)

    Pros

    Free meals during your shift, nice parties and prizes for staff just before survey periods.

    Cons

    Horrible northeast regional "leadership", high turnover for certain positions (nursing directors, sales directors and executive directors) due to unrealistic expectations, horrible work/life balance and even worse "leadership" support. Staff are taught to put on a show for prospective residents-when a tour is expected activities are ramped up and better food than normal is served.

    Advice to Management

    Try actually practicing the values you pretend to support. Give your directors real support and don't burn them out. Change the way you conduct customer and employee satisfaction surveys. When you send the surveys to the building and allow staff to complete the surveys for the residents -sure resident surveys are sent in the mail but you have the staff "assist" the residents and offer prizes to residents who complete the surveys. The staff "helping" the residents have the ability to write positive things about themselves and negative things about staff they don't like-come on-this is not a true survey. Certain employees complete numerous employee surveys. If you want real information you need to change the process.

  8. "Atria Senior Living - Waitstaff"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The staff and managers are very friendly and helpful.
    Gives a lot of training.
    Community and atmosphere are really nice.

    Cons

    Can be stressful at times.


  9. "Engage Life Program Instructor and Certified Nursing Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engage Life Program Instructor in Falmouth, MA
    Former Employee - Engage Life Program Instructor in Falmouth, MA
    Recommends
    Positive Outlook

    I worked at Atria Senior Living full-time (More than a year)

    Pros

    Great environment, wonderful staff and co-workers, amazing directors and facilitators

    Cons

    Not enough pay for employees in certain departments

    Advice to Management

    N/A


  10. "Mixed Bag"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Free Lunches, Making a difference with our Seniors

    Cons

    Pressure to achieve metrics, Sink or Swim


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