Au Bon Pain Reviews | Glassdoor

Au Bon Pain Reviews

Updated May 22, 2017
191 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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Approve of CEO
Au Bon Pain President and CEO Ray Blanchette
Ray Blanchette
1 Rating

191 Employee Reviews

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Pros
  • Free food at end of shift plus 50% off meals (in 7 reviews)

  • 50% discount on food & free coffee (in 4 reviews)

Cons
  • Managers work long hours and are asked to do to much with low pay (in 11 reviews)

  • Long Hours and hectic work environment (in 9 reviews)

More Pros and Cons

  1. "Support Center"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Center in Boston, MA
    Current Employee - Support Center in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Au Bon Pain full-time (More than 5 years)

    Pros

    GREAT People - ALL departments - NEW Leadership - GREAT Direction

    Cons

    Nothing to report - all good at this point in time


  2. "It's good but the top management doesn't care about what goes on"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Manager in New York, NY
    Current Employee - Associate Manager in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Au Bon Pain full-time (More than 5 years)

    Pros

    Good pay, great customers , good team members, and in some cases great manager coworkers, nice environment for people like me that loves talking and helping others

    Cons

    The top management needs to recognize who the good employees are most of the time they don't pay attention to good employees

    Advice to Management

    Take care and listen to your employees

  3. "Great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Brooklyn, NY
    Former Employee - Cashier in Brooklyn, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Au Bon Pain part-time (More than a year)

    Pros

    Flexibility to advance but long hours needed and Good benefits for management and employee flexible hours. Good location busy store..

    Cons

    Long hours
    Dealing with nasty customers. Trying to get a day off sometime. It's difficult but the product is good


  4. "Great coworkers but lacked management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Certified Trainer in State College, PA
    Former Employee - Certified Trainer in State College, PA

    I worked at Au Bon Pain part-time (More than a year)

    Pros

    My job at Au Bon Pain was pretty easy. I worked on sandwiches, salads, prepped, and barista. The hours were good and the discount on food was a bonus. Everybody I worked with was very friendly.

    Cons

    Management lacked any enthusiasm. There was a high turnaround on assistant managers, which meant we had to train new employees constantly. We were constantly under-staffed and made to cover jobs that we were not trained to do.


  5. "Overall review of this place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - OHIO in Akron, OH
    Former Employee - OHIO in Akron, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Au Bon Pain full-time

    Pros

    Awesome place to work and advance

    Cons

    Turnover hiring the wrong people for the job

    Advice to Management

    Better pay


  6. "Worst work experience ever"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Columbus, OH
    Current Employee - Customer Service Representative in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Au Bon Pain full-time (More than a year)

    Pros

    Okay benefits, many hours available

    Cons

    Way too many responsibilities, low pay, the company doesn't advertise so it's very difficult to hire QUALITY people in.

    Advice to Management

    RESPECT YOUR WORKERS. We work hard for you


  7. "Shift Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    Current Employee - Shift Supervisor in Boston, MA
    Current Employee - Shift Supervisor in Boston, MA
    Doesn't Recommend

    I have been working at Au Bon Pain full-time (More than 10 years)

    Pros

    Good for high school kids

    Cons

    Needs to value more their employees.

  8. "Overnight Cahier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Overnight Cashier in Washington, DC
    Former Employee - Overnight Cashier in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You get a lot of hours

    Cons

    -They have favorites
    -They take advantage of you if you are a good worker
    -You always get off 30-45 minutes after your scheduled time
    -Too much work not enough many employees
    -Management talk to you any type of way if you stand up for yourself your sent home.


  9. "Work is not worth the little pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sandwich Maker in Akron, OH
    Former Employee - Sandwich Maker in Akron, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Au Bon Pain full-time

    Pros

    Get to make sandwiches. Some managers let you take free food. Unlimited fountain drinks. Mac and cheese is good. Nice costumers

    Cons

    They don't appreciate their employees, the manager gives hours according to how you work aka how much she likes you.

    Advice to Management

    Get rid of managers brother


  10. "responsible for the operations of the stores"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Washington, DC
    Current Employee - Store Manager in Washington, DC
    Recommends
    Positive Outlook

    I have been working at Au Bon Pain full-time (More than 3 years)

    Pros

    Good product. learned using new business management tools. good co-workers and friendly guests

    Cons

    Long Hours and hectic work environment. Higher management can learn to have more structure and help mid level management grow

    Advice to Management

    value your employees and help them grow


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