Auberge Resorts Reviews | Glassdoor

Auberge Resorts Reviews

Updated July 18, 2017
18 reviews

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4.0
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Mark Harmon
4 Ratings

18 Employee Reviews

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  1. "Great company in the hospitality industry!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Rutherford, CA
    Former Employee - Anonymous Employee in Rutherford, CA
    Recommends
    Neutral Outlook

    I worked at Auberge Resorts full-time (More than 3 years)

    Pros

    Family feeling atmosphere and delivery to all guests who enter. Wonderful perks and incentives to give 150% each and every day and feel that it is making a difference and appreciated on all levels! Products and properties you can be proud representing, which cycles into great opportunities and experiences.

    Cons

    Long hours, tough guests, high stress, fast paced, striving for perfection at all times.

    Advice to Management

    Keeping open communication with all employees and departments and allowing people to feel that their opinion matters will only make it a stronger place to be.


  2. "Amazing Company with Great Co-Workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Catering Coordinator in Aspen, CO
    Former Employee - Catering Coordinator in Aspen, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Auberge Resorts full-time (More than a year)

    Pros

    Competitive Salary
    Great Health Benefits
    Hotel Benefits
    Ski Pass
    You get to live in Aspen

    Cons

    Seasonal work, which some people prefer
    Most of the offices are in the basement so you never get to see the sun

    Advice to Management

    Honestly the HJ has a wonderful management team who really cares for their employees. Tony the GM is an amazing person to work for.

  3. "Excellent. Great property, small company with big goals."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bellman in Calistoga, CA
    Former Employee - Bellman in Calistoga, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Auberge Resorts full-time (More than 3 years)

    Pros

    Many opportunities for overtime, private resort so minimal riff raph. Can be very busy so time flies by. Classy guests.

    Cons

    No time to spend money depending on how often you accept the opportunity to make overtime pay. The property can be very hot during the summer.

    Advice to Management

    Implement more quality audits


  4. "Enjoyable work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Napa, CA
    Current Employee - Anonymous Employee in Napa, CA
    Recommends
    Positive Outlook

    I have been working at Auberge Resorts full-time

    Pros

    -Beautiful location
    -Great peer to peer environment
    -Growing company
    -Management that works to recognize and retain employees

    Cons

    -SMS - a not so great PMS system


  5. "Recommended place to work in Aspen!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Auberge Resorts full-time

    Pros

    Good work/life balance, many international staff, full time benefits are good such as ski pass in the winter, great location, good relationships with other employees, prestigious status of hotel, compensation for overtime, good work culture/community

    Cons

    can be super stressful at peak periods such as christmas/new years, presidents weekend, easter, some summer events like food&wine but it's not a big deal

    Advice to Management

    should really look into providing incentives/benefits for longer term employees - maybe already available in some departments, but definitely not all...


  6. "Front Office Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Office Supervisor in Aspen, CO
    Current Employee - Front Office Supervisor in Aspen, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Auberge Resorts full-time (Less than a year)

    Pros

    Company Exec's are amazing people. Very down to earth. Warm and friendly. Actually love seeing them because they take the time to speak to line staff and genuinely care.

    Cons

    Insurance is good, not great. I've had a lot of medical expenses that have left me with quite a bit of burden. They are a smaller company, but still think they could offer better medical coverage. Dental, vision, etc. are great. Just medical


  7. "Great Workplace Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bartender in Aspen, CO
    Former Employee - Bartender in Aspen, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Auberge Resorts full-time (More than a year)

    Pros

    Excellent company structure. The upper management really works to ensure each employees input is valued and they encourage hiring for management positions from within.

    Cons

    Can be difficult hours but not worse than any other service industry position.

  8. "Chill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Waiter in Bluffton, SC
    Former Employee - Waiter in Bluffton, SC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Auberge Resorts part-time (More than a year)

    Pros

    great money, excellent clientele, lucrative job, fun environment, very social environment

    Cons

    management is clueless and needs your help; this results in getting away with a lot


  9. "Great company just needs a few updates"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Recommends
    Neutral Outlook

    I have been working at Auberge Resorts full-time (More than a year)

    Pros

    Positive work environment, not a "corporate" place for the most part, empowered to make guests happy.

    Cons

    Poor training, terrible office space and not nearly enough of it for all staff who needs desks, inconsistency of service standards from one department to the next

    Advice to Management

    Invest in better management training and enforce that they then train staff properly and to the right standards.


  10. "Great, ambitious, and experienced people...still very entrepreneurial"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Property Executive in San Francisco, CA
    Current Employee - Property Executive in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Auberge Resorts full-time (More than a year)

    Pros

    Auberge manages a small but growing portfolio of luxury resorts. The senior managers are talented (big ex-4 seasons experience). Strong F&B leadership. Culture is good. Pay and benefits seem comparable to other management companies. Amazing diversity.

    Cons

    The company sometimes bites off more than it is prepared for. Under resourced IT systems.

    Advice to Management

    Grow the base. Improve the bench-depth. Fix the "Cons".


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