Auckland Council Reviews | Glassdoor

Auckland Council Reviews

Updated July 5, 2017
22 reviews

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3.2
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22 Employee Reviews

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  1. "Loved working here with great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Auckland (New Zealand)
    Former Employee - Anonymous Employee in Auckland (New Zealand)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Auckland Council full-time (More than 5 years)

    Pros

    The people are passionate and dedicated
    The locations are good
    Sense of purpose from making Auckland a better place
    Ever changing environment
    Lots of effort put into culture and more focus on training and development

    Cons

    Political environment, not private sector
    Can feel a bit thankless at times
    Media spotlight
    Red tape can be challenging sometimes


  2. "Adding value to Auckland - Complex and under the spotlight"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Generalist in Auckland (New Zealand)
    Former Employee - Human Resources Generalist in Auckland (New Zealand)
    Doesn't Recommend
    Negative Outlook

    I worked at Auckland Council full-time (More than 3 years)

    Pros

    An amazing company that offers a range of opportunities. Large number of specialists. Can really make a massive difference to Auckland.

    Cons

    Highly complex organisation with significant internal trust and relationship issues. Very disconnected teams not collaborating leading to significant internal frustrations and waste of ratepayers money.

    Advice to Management

    Focus on strategic outcome and not leadership titles.

  3. "Great part time job for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Auckland Council part-time

    Pros

    There is flexibility in when you work, and the different locations you work at.

    Cons

    Middle management is somewhat useless at helping you in any way.


  4. "Good place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Advisor in Auckland (New Zealand)
    Former Employee - Financial Advisor in Auckland (New Zealand)
    Recommends

    I worked at Auckland Council full-time (More than a year)

    Pros

    Lots of career opportunities. Flexible hours. Good atmosphere with colleagues.

    Cons

    Your life will be easier/harder depending on which department you work for.


  5. "Great Employer - big organisation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advisor in Auckland (New Zealand)
    Current Employee - Advisor in Auckland (New Zealand)
    Recommends
    Neutral Outlook

    I have been working at Auckland Council full-time (More than a year)

    Pros

    - Senior leadership team is committed to a high performance culture
    - Work and engage with colleagues and people genuinely seeking to make a difference in Auckland
    - Well-being of staff is prioritised

    Cons

    - Public image of the organisation is not as good as it could be. Nothing that authentic communication and greater transparency couldn't fix.

    Advice to Management

    Be more vocal and active in terms of outreach


  6. "Low pay and heavy workload for library staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Auckland Council full-time

    Pros

    Libraries are very well-loved by the community and the work was highly rewarding.

    Cons

    Really, really low pay and the first to receive staff and budget cuts.


  7. "I recommend it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Auckland (New Zealand)
    Current Employee - Anonymous Employee in Auckland (New Zealand)
    Recommends
    Positive Outlook

    Pros

    A great place to work, you get to work with very passionate people that truly want to make a difference. A lot of internal opportunities and movements are available too.

    Cons

    The organisation can be very bureaucratic and slow moving. Decisions are made at the top. There is a clear lack of agility and workforce planning which results in the need for restructures fairly often.

    Advice to Management

    Think about how you can make the organisation move faster and with more ownership and accountability on business units.

  8. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Auckland (New Zealand)
    Former Employee - Project Manager in Auckland (New Zealand)
    Doesn't Recommend
    Neutral Outlook

    I worked at Auckland Council full-time (More than 8 years)

    Pros

    There are many people passionate about trying to make the world a better place
    Some departments are good about e.g. flexible working. this is not consistent across the organisation with big differences in work culture from department to department

    Cons

    Managers who do not have any skill in people management - poor handling of performance issues
    Change for the sake of change while refusing to change the things that really did need to change
    A great deal of cronyism from middle management
    Low wages
    Constant, random, nonsensical actions - e.g. spending a great deal of money on useless 'councilor pet projects' while good projects that have a lot of time/money/emotional investment are canned overnight. This can be disheartening as it can make no sense whatsoever.

    Advice to Management

    Managers should have skills in people management - technical experts do not always make good people managers!
    Improve performance management - this goes along with improving management skills.
    Trust your staff - they usually do know what they are talking about


  9. Helpful (1)

    "Very stuck in their ways"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Takapuna (New Zealand)
    Former Employee - Anonymous Employee in Takapuna (New Zealand)
    Doesn't Recommend
    Neutral Outlook

    I worked at Auckland Council full-time (More than 3 years)

    Pros

    Very easy to do the minimum effort.

    Cons

    I joined a department that was mainly made up of people who worked there pre-transition and people were very reluctant to accept that amalgamation had happened even though it was years prior at this stage. Very hard to work with other teams even in the same unit or department. Pay rises basically don't exist unless you change roll - annual pay increase doesn't even keep rate with inflation

    Advice to Management

    Listen to your staff. Engagment surveys in my department were consistently low for the 3 years I was there, and they would try and do fun staff days to improve it, but that didn't make up for the miserable other 364 days of the year.


  10. Helpful (1)

    "Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Auckland (New Zealand)
    Former Employee - Program Manager in Auckland (New Zealand)
    Doesn't Recommend
    Neutral Outlook

    I worked at Auckland Council full-time (More than 3 years)

    Pros

    A diverse array of colleagues who were very committed to their work and making life better in Auckland for everyone.

    Cons

    Having to contend with a rigid management hierarchy while absorbing endless disingenuous platitudes about a high-trust, high-performance workplace. An endless series of costly and questionable staff restructures leveling blow after blow to continuity, staff morale, productivity, and customer service. A 1950's era mindset about management and staff relationships.

    Advice to Management

    Be aware that staff, including the ones that leave through dubious and overwrought restructures, purvey your reputation. Connect the dots that this is a key factor in Auckland Council's embarrassingly low public satisfaction ratings. Staff are also customers and ratepayers, not playthings for your corporate experiments.


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