AudaExplore - a Solera Company Reviews | Glassdoor

AudaExplore - a Solera Company Reviews

Updated September 22, 2018
128 reviews

Filter

Filter

Full-timePart-time

2.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Tony Aquila
53 Ratings

128 Employee Reviews

Sort: PopularRatingDate

Pros
  • "Does allow for good work life balance" (in 6 reviews)

  • "Wonderful people to work with all across the offices; good benefits" (in 7 reviews)

Cons
  • "I have heard no raises but am hoping this is not true" (in 13 reviews)

  • "There was no motivation from upper management" (in 11 reviews)

More Pros and Cons

  1. Helpful (1)

    "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Representative in Ann Arbor, MI
    Current Employee - Technical Support Representative in Ann Arbor, MI
    Recommends
    Positive Outlook

    Pros

    Excellent opportunities to support a varity of services

    Cons

    High Deductible Medical benefits package

    Advice to Management

    Revisit and Reconsider the Benefits package


  2. "Good pay but that is about it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support in Ann Arbor, MI
    Former Employee - Technical Support in Ann Arbor, MI
    Doesn't Recommend

    I worked at AudaExplore - a Solera Company full-time (More than 3 years)

    Pros

    - Good pay for call center work
    - After you are off contract to hire they will allow work from home when the weather is bad (which with Michigan winters is a great thing)
    - Once you prove you can do the job no one really micromanages you.

    Cons

    - knowledge base is hard to navigate so if you don't already know the answers to the questions you get on call you will likely have to wait for someone else in the department to help you which leads to awkward/tense calls from customers
    - May be expected to support new products without adequate training or additional compensation.
    - Tech department is terribly understaffed and they can't keep people so expect to have to pick up a lot of calls as a result of that.
    - Training's for new products don't really give you practical knowledge that helps you take calls on those products.
    - Once you run out of PTO you are not allowed to take unpaid time, so respect for work life balance leaves something to be desired.
    - Everyone in the department has very low morale and the company does not seem interested in fixing it so it made going in everyday very depressing.
    - No upward mobility unless you are a favorite of a manager.

  3. "Senior Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Portland, OR
    Former Employee - Senior Software Engineer in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AudaExplore - a Solera Company full-time (More than a year)

    Pros

    It was, overall a good work environment. The future always seemed cloudy, since the software was late in its life-cycle. Management was grappling with how to migrate to more current technology. Many of the developers there felt they were making to wrong decisions, and we would not be considered.

    Cons

    The company moved its development perations to Texas, and essentially restaffed. Much of the existing development staff did what they could to retrain people, but it was hard, since relatively little in-person training was done. They also saw one of the advantages of moving to Texas as a money-saving move, and part of that was trying to hire programmers to replace the Portland staff without regard to the systems already in place. This meant hiring people to write the new system at bargain rates, probably to junior to fill the roles needed. The current system would be maintained by consultants, probably at premium cost, cutting into whatever savings they were planning on, at least in the short and medium term.

    Advice to Management

    You should have listened to your people. I understand that a migration strategy was devised by some of the developers to make for a smooth transition from old architecture to new, but it was not considered seriously by management. If they has, veteran developers would have stayed longer, and had more of a chance to mentor new developers, and they would get a contemporary micro-services architecture by the end, with new developers up to speed in that environment. Instead, there was a wholesale exit of existing development staff, and an under trained set of new developers.


  4. "Not recommended"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in San Diego, CA
    Former Employee - Senior Software Engineer in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AudaExplore - a Solera Company full-time (More than 3 years)

    Pros

    People in legacy product were very knowledgeable and helpful.

    Cons

    Constant danger of being carved out
    No compensation reviews in year end.
    Old stack technologies.
    More stress on management leaders with less technical background.

    Advice to Management

    Require better technical leaders than management leaders.


  5. "Worst Company Ever!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AudaExplore - a Solera Company full-time

    Pros

    You'll get a paycheck for a while

    Cons

    So many to share. The CEO is all about making himself and his friends rich....at the expense of the employees. They have a long history of cutting budgets, staff, resources, pay and bonuses. It's happened many times where bonuses were promised but not paid, always finding some excuse or non-qualifier, all while the CEO buys another Lamborghini or expensive ranch in Jackson, WY. Salesforce has been slashed over the years despite reaching and exceeding sales quotas. All other departments have been affected as well. They have a long history of M&A's all to boost C level pay and again have excuses to trim down staff and products. The culture has suffered immensely leading to leads, supervisors and managers that will not stick up for employees all for fear of losing their own jobs for speaking up. They have also numerous times laid off staff only to realize that they can't fill the position with qualified or knowledgeable people, so they go back to their ex-employees and offer then jobs at reduced pay and benefits. If you end up working here, it's your own fault


  6. "Small company that has a huge impact on insurance underwriting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Minneapolis, MN
    Former Employee - Product Manager in Minneapolis, MN
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at AudaExplore - a Solera Company full-time (More than a year)

    Pros

    Tremendously profitable products with plenty of opportunity to grow

    Great benefits

    Cons

    On the product team - none


  7. "There are worse jobs out there."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Fort Myers, FL
    Current Employee - Customer Service Representative in Fort Myers, FL
    Doesn't Recommend
    Negative Outlook

    I have been working at AudaExplore - a Solera Company full-time

    Pros

    Relaxed environment, friendly management team. Ok health benefits.

    Cons

    Not many choices for schedules, in effective feedback for improvement and limited areas for advancement.

    Advice to Management

    Work on treating employees like people instead of problems.

  8. Helpful (2)

    "Various positions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AudaExplore - a Solera Company full-time (More than 10 years)

    Pros

    None that I can think of

    Cons

    Horrible culture, upper management are bullies, don't care about you as a person.
    No raises. No job security.

    Advice to Management

    None, they won't listen to it anyway. Scrap upper management and start over!


  9. Helpful (3)

    "Don't give too many years of your life as they do not care about longevity or advancing you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at AudaExplore - a Solera Company full-time (More than 10 years)

    Pros

    Many years ago, there was room for advancement, now it stays with the management click and their friends

    Cons

    Have to do too many jobs at once, very stressful, especially when working on a very important job and told to take incoming calls, check inboxes, etc.....used to be fun but then became fun for just a few.

    Advice to Management

    Don't let management be friends with only a handful of employees as they pick those employees to advance, do special projects, etc....been happening for many years and will continue until someone steps up and does something about it.


  10. "Cookie cutter office culture."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Valuation Services
    Current Employee - Valuation Services
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AudaExplore - a Solera Company full-time (More than a year)

    Pros

    Decent benefits, tuition reimbursement, etc.

    Cons

    Cookie cutter office. If you abide by their specific workflow and you have a different workflow but still meet or exceed goals/expectations, you will get accused of not doing your job.
    Lot of drama between co-workers and people that need to get into your business.

    Unorganized training and you will get different answers from different people about critical procedures. There seems to be no real "right" way to do something. Training needs a serious overhaul.

    High turn over rate.

    Feels that management picks favorites and micromanages the others.

    Micromanagement.


Showing 128 of 131 reviews
Reset Filters