Auntie Anne's Reviews | Glassdoor

Auntie Anne's Reviews

Updated January 20, 2019
361 reviews

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3.3
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Auntie Anne's President & CEO William Dunn
William Dunn
96 Ratings

Employee Reviews

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Pros
  • "Free food, good baking experience" (in 45 reviews)

  • "We got free pretzels at the end of each shift" (in 37 reviews)

Cons
  • "Pay for non management is minimum wage or slightly above" (in 17 reviews)

  • "Rude customers but you're going to get that anywhere" (in 16 reviews)

More Pros and Cons

  1. "Great first job!"

    StarStarStarStarStar
    Former Employee - Team Member in Neptune City, NJ
    Former Employee - Team Member in Neptune City, NJ

    I worked at Auntie Anne's part-time (More than a year)

    Pros

    Great staff and friendly environment

    Cons

    Working in food was not for me, it was often high pressure especially for someone who was so young.


  2. "Overall, coworkers are pretty cool."

    StarStarStarStarStar
    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Auntie Anne's part-time (More than a year)

    Pros

    chill coworkers, if you're a good worker you get plenty of hours

    Cons

    the work/life balance sucked, whatever i wrote down for availability when i was offered the job, that's how much i worked

  3. "Terrible work experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Auntie Anne's part-time

    Pros

    Free food, good baking experience

    Cons

    Stressful!!! Not for someone in school

    Advice to Management

    Try to be a little more respectful


  4. "Fun environment and friendly people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pretzel Maker in Oswego, IL
    Former Employee - Pretzel Maker in Oswego, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Auntie Anne's part-time (Less than a year)

    Pros

    get infinite free pretzels, talk to customers, both fast and slow times, become close friends with coworkers, extremely flexible

    Cons

    lots of greasy dishes to do, high risk of slipping, claustrophobic environment, not much break time


  5. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier
    Current Employee - Cashier
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Auntie Anne's part-time (More than a year)

    Pros

    Job is fairly easy to learn and easy to work. Base pay is higher than foid stores I have worked for, and it is possible to get weekly pay bonuses and pay raise can happen every 6 months at your review.

    Cons

    Some of the locations can very fast paced with endless lines of people, especially on the weekends. If you’re lucky enough to not be understaffed that day you will stand at your station all day doing one job or have to do all the jobs if you’re understaffed. There is a high turnover rate for all employees, with only the supervisor and several managers who have worked there long term. It is also expected that all employees know how to work all stations for the same rate of pay (roller, ovens, cashier, sometimes sampler).

    Advice to Management

    Try to work with and understand the employees more. Too much finger pointing and mo problem solving doesn’t help anyone.


  6. "Very Interesting Experiences"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    None, I did not enjoy working here at all.

    Cons

    The hours were bad. My franchisee was rude and unprofessional. I was a student at the time and was constantly badgered and called during class times to work. He verbally assaulted me and we ended up in an altercation in front of customers. Shortly after, the location closed.

    Advice to Management

    Run background checks on the franchisees before handing over the keys!


  7. "The job is fine. Corporate makes it extremely harder to work there."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Jacksonville, FL
    Current Employee - Assistant Store Manager in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Auntie Anne's full-time (More than 3 years)

    Pros

    It pays decent and the job is not hard.

    Cons

    Have audio and video will watch constantly every second that you are on shift if you are doing well while you're getting gray braided on a daily basis no one ever says good job one small bad thing and they consistently constantly email you with non-stop emails about how bad of a job you have done in addition to that you also get a mystery shop if you do well then no one says much of anything oh yeah they give you a $35 reward if you are the one that took the order but everyone else gets nothing on top of that the company always thinks that anyone that works there is stealing do I agree with that no yes I do know they have had problems with thieves in the past but everyone that works for you is not a thief so with that being said don't treat everyone as such there are just so many things that go with this job which is so so unfair the job is very easy and corporate makes it harder and more difficult to be there because they know people have bills to pay and Auntie Anne's does pay decent compared to other jobs they stick it to you every single chance they get

    Advice to Management

    Yes there is a chance that you can advance to being a manager but is this what you want to deal with is it worth the $12.30

  8. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Cashier in Miami, FL
    Former Employee - Cashier in Miami, FL
    Doesn't Recommend
    Approves of CEO

    I worked at Auntie Anne's part-time (More than a year)

    Pros

    It is a good company to work for considering that is kind of fast food, good for students

    Cons

    You have to work weekends. It was located on a very busy mall, and had to work Saturdays and sundays


  9. "Great work flow and scheduling"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great environment, team, and available hours around my schedule

    Cons

    Long shifts with little break


  10. "good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Auntie Anne's part-time

    Pros

    you will get really tired of it

    Cons

    they offer flextime for student