Auntie Anne's Reviews | Glassdoor

Auntie Anne's Reviews

Updated March 22, 2019
373 reviews

Filter

Filter


3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Auntie Anne's President & CEO William Dunn
William Dunn
98 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
  • "Free food, good baking experience" (in 46 reviews)

  • "We got free pretzels at the end of each shift" (in 37 reviews)

Cons
  • "Pay for non management is minimum wage or slightly above" (in 17 reviews)

  • "Rude customers but you're going to get that anywhere" (in 16 reviews)

More Pros and Cons

  1. "Very Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Bowling Green, KY
    Current Employee - Crew Member in Bowling Green, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Auntie Anne's part-time (More than a year)

    Pros

    Works with schedule, perfect location, happy employees, and plenty of breaks.

    Cons

    Sometimes short staffed on busy days

    Advice to Management

    Agree with eachother


  2. "A great corporation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Amarillo, TX
    Former Employee - General Manager in Amarillo, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Auntie Anne's full-time (More than 3 years)

    Pros

    GIVING, CUSTOMER FOCUSED, FUN, TEAMWORK

    Cons

    Small space to work, hard not to eat everything

    Advice to Management

    More events, focus on catering

  3. "An excellent place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Las Vegas, NV
    Former Employee - Sales Associate/Cashier in Las Vegas, NV
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Auntie Anne's part-time (More than 3 years)

    Pros

    Great flexible hours. Excellent staff and management.

    Cons

    Hiring from outside instead of promoting within.


  4. "It was fun and honestly making pretzels is way easier than any restaurant I ever had worked in in my life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Aurora, CO
    Former Employee - Team Member in Aurora, CO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Decent pay considering how easy the work itself it
    Great people

    Cons

    Not very many advancement be opportunities

    Advice to Management

    Keep up the great work b ethic


  5. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Auntie Anne's full-time

    Pros

    Not a hard job at all

    Cons

    Work all weekends
    A lot of young co workers


  6. "Facts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in San Antonio, TX
    Former Employee - Cashier in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Auntie Anne's part-time (Less than a year)

    Pros

    To all co workers wish u the best never got the chance to apologize to yall so I do wish u the best flexible hours

    Cons

    So long story short I made some comments that upset fellow co workers I'll open admit to that . As I did when called into the office. Off the clock may I add I acknowledged it and attempted to move on. I expressed my concern over how a co worker had personal issues with death seemed every one was talking about it. Theres a suicide hotline for that. Manager got very defensive I just expressed how I became uncomfortable. He got upset. I requested more hours says tight on hours gives me an ultimatum. Due to the fact I was looking for a second job. Which I was gonna rotate around them then got mad I pointed out I did side work on my day off. After the ultimatum I just left said I'm done . I get it I had my faults but when u ask about my concerns ur gonna justify talking about death in the work place? Not appropriate. About the ultimatum dont give me one and expect me to beg. If they feel need to let me go that's fine. I understand bussiness is bussiness . I'm not gonna get mad about the talk or ultimatum. But its unprofessional to talk about death give some one an ultimatum then expect them to beg. And get mad because I'm doing side work on my day off then get in trouble for it

    Advice to Management

    Dont be playing favorites and dont get mad when an employee is honest about there agenda. Dont talk about suicide at work. Practice what u preach. Like u said what I do on my time leave it outside of work do the same


  7. "Great first job!"

    StarStarStarStarStar
    Former Employee - Team Member in Neptune City, NJ
    Former Employee - Team Member in Neptune City, NJ

    I worked at Auntie Anne's part-time (More than a year)

    Pros

    Great staff and friendly environment

    Cons

    Working in food was not for me, it was often high pressure especially for someone who was so young.

  8. Helpful (1)

    "Eh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Leader in Louisville, KY
    Former Employee - Shift Leader in Louisville, KY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Auntie Anne's part-time (More than a year)

    Pros

    Free food and drink for employees. Sometimes a simple job. Franchise owner is very friendly qnd professional.

    Cons

    Most coworkers were lazy and pawned their work off on you, while no one noticed or cared. Store Manager is two-faced. Hours/Pay. Disorganized. You literally have to do EVERYTHING - when the POS goes down you have to stop everything and call several people and be on the phone with them for hours! Manager throws their work on you. Too much drama between employees.

    Advice to Management

    The manager at the location I worked at for 2 years was one of the worst managers I've ever had. She is the laziest, meanest, fakest person I have ever met. Very immature. Treats employees like trash and talks about them behind their backs. Also, what I've noticed is this company hires anyone, which is fine, I guess, but every manager you have in this district is a joke, unprofessional, and rude. The job itself isn't hars but it does suck. Had too much work thrown on me that I didn't get paid for. Not to mention I was wrongfully terminated because the manager plays favorites!!


  9. "Nice place"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Auntie Anne's part-time

    Pros

    Great place to get experience, not as hectic as far as fast food goes.

    Cons

    More of a stepping stone for better jobs or while you're in school.


  10. "Overall, coworkers are pretty cool."

    StarStarStarStarStar
    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Auntie Anne's part-time (More than a year)

    Pros

    chill coworkers, if you're a good worker you get plenty of hours

    Cons

    the work/life balance sucked, whatever i wrote down for availability when i was offered the job, that's how much i worked