Auralog Reviews | Glassdoor

Auralog Reviews

Updated February 21, 2017
19 reviews

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Full-time Part-time

2.4
Star Star Star Star Star
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Nagi Sioufi
6 Ratings

19 Employee Reviews

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  1. "Industry average"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Easy work. Get to meet students from all over.

    Cons

    There are opportunity for advancement.


  2. "Poor Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in France, ID
    Former Employee - Sales Representative in France, ID
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Not to many pros to speak of to be honest aside from my friendly colleagues.

    Cons

    Telesales department is poorly managed. There is a basic misconception of how sales works. it's not a numbers game if the market and telesalesman don't speak the same language. I recommended that the department hire a Dutch speaking salesman for the Dutch market as prospects on the phone barely spoke English. Management's response was to ignore that and continue insisting on calling 100-150 Dutch businesses using English telesales personnel generating ZERO results.

    Advice to Management

    No more advice to give. No one there is listening.


  3. "Small office"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Auralog full-time (More than 3 years)

    Pros

    good people, good solution. that's it.

    Cons

    bad pay, no rises, deficient management.


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  5. "Poor treatment of employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Developer in Phoenix, AZ
    Former Employee - Business Developer in Phoenix, AZ
    Doesn't Recommend

    I worked at Auralog full-time (More than a year)

    Pros

    The only good things I can say about this company are that they offer a competitive base salary for their sales people ($40K/year) and that the health benefits are good.

    Cons

    The base salary is good, but it is almost impossible to earn commission. Although TellMeMore (their product) is a good program it does not meet the needs of the target customers. Management consistently ignores input from the sales staff to improve the product. Next, you are treated like a recent college grad no matter what you experience level. They have a sales system that doesn't work (ie. minimum amount of calls etc). The only ones that succeed are the ones that have found a way to make it look like they are following the system when they are not. Managment is unbearable. I have never been treated so poorly in all my 16+ years of doing technology sales. They watch your every move and consistently belittle you. There is constant turnover due to the poor treatment of employees.

    Advice to Management

    Listen to the input from your sales people. They are the ones that have direct interaction with your customers. Treat your employees with the respect that they deserve.


  6. "Great learning experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Developer in Phoenix, AZ
    Current Employee - Business Developer in Phoenix, AZ

    Pros

    For a small private company compensation is very good!

    Cons

    Strictly vertical and KGBesque communications from management

    Advice to Management

    Take some time to listen to feedback from your employees


  7. "OK company, as long as you can make a difference"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ

    Pros

    Good Benefits with regular working hours.
    Flexible PTO time off.
    Interesting market and feeling to build business.
    To Participate to Language Learning Education

    Cons

    Too metrics driven, Sometmes too many directives
    Some folks are negative and pull others down.
    Don't be afraid voicing your opinion, just say things politely and you will be listen to.


  8. "Waste of time"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Phoenix, AZ
    Former Employee - Account Manager in Phoenix, AZ
    Doesn't Recommend

    Pros

    Very strong product. Leaps ahead of nearest competitor
    CEO is easily accessible and is absolutely dedicated to the company and the product

    Cons

    Very little training. When there was training it was usually performed by someone with very little experience or one of the senior sales reps who took pity on you or worse wanted a cut of your deals . The theme there was get on the phones and sell. Worry about the product knowledge later. It is a sales position and the metrics are set right off the bat but if you cannot empower your sales force with the proper knowledge, training, and know how you are set for failure from the start and unfortunately this is happening in waves.
    3 out of the 4 managers there have almost zero knowledge of what the product is and how to sell it. Even worse their people skills create an atmosphere of fear, questionable ethics, and false metrics.

    Advice to Management

    You have an outstanding product, a CEO with a very solid vision. Your asking educators to take a leap of faith on this product and please send us a PO, please, please, please...
    Stop and educate your workforce. 20% of your employees actually get how to sell this product. Maybe another 20% will never get it and that is always the battle for middle management but your 60% in the middle have the potential to take you to the next level, they just simply don't have the tools. TRAIN THEM. They are begging for it. Too much do as I say and not enough do as I do.


  9. "Pass this one up if you are a sales professional...you won't be treated with respect"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Phoenix, AZ
    Current Employee - Account Manager in Phoenix, AZ
    Doesn't Recommend

    Pros

    Time off is time off...never is it not approved. Benefits are good.

    Cons

    Treated like a child. Seasoned sales professionals are monitored as if it were a call center. Incompetent Senior Management.

    Advice to Management

    It's time to take the chains off and see what your sales people can really do


  10. "Disappointing overall and the opportunity wasn't what was presented in the interview."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Phoenix, AZ
    Current Employee - Sales Representative in Phoenix, AZ
    Doesn't Recommend

    Pros

    Overall, co-workers are very likable.

    Cons

    Overall business management understanding and sales strategy is clearly not understood by C-Level & VP decision makers. Extremely poor people skills by upper management.

    Extremely high turnover due to oppressive upper management tactics. It's a very untrusting environment to be in everday and is very draining. Very innefficient work flow environment. Demotivating sales model and comp plan.

    I would not recommend this employer at all.

    Advice to Management

    Take some courage and look in the mirror. Accept the reason for your lack of success which isn't your employees fault and the consistently "high turnover" proves it.


  11. "I do not recommend working at Auralog unless iff you are desperate."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Phoenix, AZ
    Current Employee - Sales Representative in Phoenix, AZ
    Doesn't Recommend

    Pros

    The company has great potential, their product "Tell Me More" is an outstanding program that is decades ahead of any competing program.
    Employee Benefits are above the norm, and there are some good people working there.

    Cons

    That said Management is less than stellar, there is a culture in management of bending the client to suit our sales model. If you think "the customer is not always right" at Auralog in fact the customer is almost always wrong! Management has ZERO sales acumen and the hardest part of the sales cycle is convincing management, not the client. Client support is horrible and the internal atmosphere at the company is putrid! Negativity and employee dissatisfaction is unbelievable, contagious, and permeating all levels of the company and every department. For Sales; support, marketing and IT support are non existent.
    Middle management has no decision making abilities, they are only a relay for upper management to issue commands. If any middle manager shows a glimmer of autonomy, leadership or initiative; they are quickly replaced by an endless stream of fully qualified YES Men!
    It is quite a shame that a company with arguably the best product in the marketplace cant get their act together and make things happen. I worked there for quite some time and could not believe some of the things that happened there!
    Turnover is EXTREMELY HIGH for the newbies, and successful people quit over frustration. No-one in sales lasts more than 2-3 years!

    Advice to Management

    OPEN YOUR MIND READ A GOOD MANAGEMENT BOOK, GET A REAL SALES DIRECTOR NOT AN ACCOUNTANT BEAN COUNTER TO RUN YOUR SALES OFFICE!


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