Austin Energy Reviews | Glassdoor

Austin Energy Reviews

Updated Dec 15, 2019

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3.1
55%
Recommend to a Friend
67%
Approve of CEO
Austin Energy General Manager Larry Weis (no image)
Larry Weis
23 Ratings
Pros
  • "Work life balance is manageable while still making an impact(in 11 reviews)

  • "(in 5 reviews)

Cons
  • "Pigeon Project Management Methodology by upper management(in 6 reviews)

  • "Pension plan b is much worse than plan a(in 4 reviews)

More Pros and Cons
  1. Helpful (1)

    "Great job"

    StarStarStarStarStar
     

    I worked at Austin Energy

    Pros

    Great salary, benefits, work-life balance

    Cons

    Not a lot of opportunity for promotion

    Austin Energy2016-12-09
  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Austin, TX
    Recommends

    I worked at Austin Energy full-time for more than a year

    Pros

    Lot of opportunities for growth

    Cons

    Lot of competition High call volume

    Austin Energy2019-12-15
  3. "Be clear about terms of your city contract"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Client Relationship Analyst in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Austin Energy full-time for more than 5 years

    Pros

    Friendly coworkers and friendly customers

    Cons

    The hiring process is out of date. The process isn't fair to all who apply. They will string you out as a temp employee without no intention to assist with permanent employment. Often times positions are created for particular people and others have to follow specific guidelines.

    Advice to Management

    If a person is in good standing for a period of time, provide them a way to become permanent. Allow city temp employees to utilize all training to personal and professional development. That's another way for them to qualify for employment.

    Austin Energy2019-11-21
  4. "Good but not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Systems Analyst in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Austin Energy full-time for more than a year

    Pros

    Secure Great benefits Paid-time off Off on most Holidays

    Cons

    Hard to move up Political Slow pace

    Austin Energy2019-07-17
  5. "ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook

    I have been working at Austin Energy full-time for more than 10 years

    Pros

    Pension plan a is pretty good except it has to wait till at least 20 years to vest

    Cons

    Pension plan b is much worse than plan a

    Austin Energy2019-06-17
  6. "Great benefits and pay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Journeyman in Austin, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Austin Energy full-time for more than 5 years

    Pros

    Guaranteed 40hrs. The benefits seem never ending great job overall

    Cons

    Work culture can be toxic at times. Q

    Advice to Management

    Have your employees back more. Don’t be afraid of a little confrontation because you are the one that needs to correct the culture and get it back to how it was “a brotherhood” “family” by just doing the minimum and avoiding confrontation your doing not only your guys,but yourself a disservice.

    Austin Energy2019-06-03
  7. "Ok place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Planner C 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Austin Energy full-time for more than 3 years

    Pros

    Nice people, relaxed hard workers

    Cons

    Slightly lower salaries, people smoke

    Austin Energy2019-03-14
  8. "Certainly some dysfunction, especially in senior management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT Project Manager in Austin, TX
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Austin Energy full-time for more than 10 years

    Pros

    Generally good hours, location, benefits

    Cons

    Pigeon Project Management Methodology by upper management...fly in, p**p on everything done to date, fly back out.

    Advice to Management

    Support and empower decision-making by mid-level staff when they make honest mistakes. You're stronger in the long term.

    Austin Energy2019-03-16
  9. Helpful (4)

    "Only okay if this is the last job of your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Austin Energy full-time for more than 5 years

    Pros

    pension, easy access to Town Lake

    Cons

    Ability to get promoted is zero; positions are never just created. You’ll never get a bonus (they don’t exist). Pay for performance is nonexistent, everyone across the board gets the same cost of living increase. And the worst part… While you work here, waiting to get vested at 5 years, you will lose marketable skills that you used to have and won't be able to get another job. On top of that, people who work at other companies don’t respect Austin Energy as a peer, so sometimes just the mention of the name will hurt your chances of interviewing. My department has a particularly bad manager who fosters a toxic office environment. People are treated like babies who aren’t respected and aren’t qualified to offer professional opinions. Lowers morale and makes it hard to brush it off and forge ahead.

    Show More

    Advice to Management

    So few managers here are worth anything. They are just waiting for the clock to tick down to retirement. Very dysfunctional environment, despite a new GM who actually cares. Untrustworthy, incompetent managers saturate this company. Not sure it can be fixed. Culture here is in the toilet.

    Austin Energy2018-08-27
  10. Helpful (2)

    "SCADA Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - SCADA Analyst in Austin, TX
    Recommends
    Positive Outlook

    I have been working at Austin Energy full-time for more than a year

    Pros

    - Great benefits - Great work-life balance - SCADA team is a great team

    Cons

    - Lower Pay than other companies - No clear path for career growth - Disconnect with Senior Management - Disengaged culture

    Advice to Management

    Listen to your employees and follow up on any promises made.

    Austin Energy2018-05-13
Found 60 reviews