Austin Regional Clinic Reviews | Glassdoor

Austin Regional Clinic Reviews

Updated May 3, 2017
51 reviews

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Full-time Part-time

4.1
Star Star Star Star Star
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Norman Chenven, M.D.
32 Ratings

51 Employee Reviews

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Pros
  • Great benefits, staff, management and realistic work expectations (in 5 reviews)

  • This is a great company to work for (in 5 reviews)

Cons
  • There are no cons I can think of (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "Disorganized , dysfunctional ,and an abysmal Company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EMR Specialist in Austin, TX
    Current Employee - EMR Specialist in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Austin Regional Clinic full-time (More than a year)

    Pros

    - There really isn't even one.

    Cons

    - Unprofessional , rude, and highly unresponsive management in EMR department
    - Low salary, attempts from beginning to cheat employees out of salary and hours
    - Work environment systems constantly down, leading to constant last minute shifts in hours and locations that are an hour away from one another
    - Rude , apathetic , and unhelpful HR

    Advice to Management

    Organize , and actually have a viable work environment instead of calling people after they are at work telling them it has been moved somewhere else.


  2. Helpful (2)

    "It's a hectic job with not many pay raises but pretty good benefits and includes a lot of backstabbing."

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    I like the benefits and the paid time off that you accrue. SOME of your coworkers will be like family! Love that aspect...when there is teamwork!

    Cons

    Hardly any raises. When you do a good job, but your job review still makes you feel like you aren't. The condescending way certain supervisors and good forbid an interim supervisor talks to the subordinates. The drive to work and you feel like you need to bring a box to pack your stuff everyday because they fire people like crazy. Most employees are terrified of certain supervisory personnel. Some of your coworkers will have a bad way of communicating with each other, also.
    It's like you and your good coworkers are adrift on a little raft falling apart in shark infested water and you are clinging to each other for dear life! That's a typical day here.
    I recommend you join the float pool, skip the benefits, and avoid the BS.

    Advice to Management

    Supervise and train nursing supervisors and observe their handling of employees. Most are wonderful, but the bad ones are just so bad. Nurses that eat their young mixed in with the great ones!

  3. Helpful (1)

    "If I could have found a different place to work in the recession, I would have"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Assistant in Austin, TX
    Former Employee - Medical Assistant in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Austin Regional Clinic full-time (More than 3 years)

    Pros

    While I was not paid fairly for what I did, I did receive a pay check. Overtime was available due to the number of people calling in sick.

    Cons

    Con's consisted of many things. Self insured. This meant when your kid fell off their bike and injured themselves, they called that a preexisting condition. I heard a boy broke a leg playing basketball and they said the same thing. Limited your choice of hospitals to their affiliate. Since I have worked there, I would never be a patient there. Medical Assistants are poorly paid and treated like servants.

    Advice to Management

    Fire some of the people on the upper rung. Could be the old adage, that it rolls downhill but I prefer to be an optimist and think it is only the few who are horrible people.


  4. Helpful (1)

    "Drama"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Small clinic system so everyone knows each other.

    Cons

    No room full for growth. Too much drama.


  5. "Great Company"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Flexible Scheduling
    Nice Folks
    Clean Clinic
    Pay is better than other clinics

    Cons

    Sometimes short staffed
    Not much else!

    Advice to Management

    Great job


  6. Helpful (2)

    "Terrible...Fired for whistleblowing on a sexual predator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Austin Regional Clinic full-time (Less than a year)

    Pros

    Decent health benefits, easy access to healthcare

    Cons

    Poor management, unethical practices. I was fired for reporting sexual harassment.

    Advice to Management

    You should listen to employees and protect them when they are being sexually harassed by another employee, obey the law, employ ethical practices and ethical people


  7. Helpful (1)

    "do not work here. it sucks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Austin Regional Clinic full-time (More than 3 years)

    Pros

    None. There is nothing good about this company or the way they care for their patients.

    Cons

    Everything. There is so much gossip and micromanagement. Now room for growth.

  8. Helpful (1)

    "Isolated and stagnant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    It was a stable place to work and the workload was reasonable. I did not have to work outside of regular business hours often.

    Cons

    ARC once was named a best place to work in Austin by a local publication a few years back, and seems to have coasted on that accolade since. The office I worked in was located in a dismal part of town and was a chore to get in and out of thanks to the only access point being a feeder road. And that's before rush-hour traffic even hits! Management has people in their ranks that lack social, communication, and fundamental management skills. They overcompensated their deficiencies by micromanaging the most trivial of day-to-day operations. Upper management hardly ever communicated with the employees directly, and as a result fostered an environment where employee camaraderie and face-to-face communication is discouraged in favor of mass e-mails. I went full business days where nobody would talk to me except for a series of emails even though the senders of those emails were all in close proximity of my desk. There were no initiatives to encourage employees to expand knowledge in their career fields, and any ideas to improve operations were met with major resistance or simply ignored. The antiquated status quo rules here. If you are looking to expand your career in an interactive, growing environment you may have a challenge working here.

    Advice to Management

    Please appoint managers who possess leadership qualities and are willing to be in that position. It seems like certain people were put in decision-makings positions not ready and/or willing to take on those challenges, and it showed in their attitude and work. Also have leadership in place that will work to break down the intra- and inter-departmental communication silos that exist in some parts of the company.


  9. "Get your experience and get out"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Microbiologist Lab Tech
    Former Employee - Microbiologist Lab Tech
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Co workers were nice. 8-5 time lot works great.

    Cons

    MDs, and bosses just horrible to work with, upper management is just terrible.


  10. "Too much drama"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Austin Regional Clinic part-time

    Pros

    Plenty of hours and locations if you want to work. It could be good for people who needs extra hours.

    Cons

    Mostly women staff just way too much back stabbing and favoritism. Managers often not qualified to lead.


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