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Austin Regional Clinic Employee Reviews about "upper management"

Updated Oct 20, 2020

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Found 186 of over 186 reviews
3.8
77% Recommend to a Friend
92% Approve of CEO

Found 6 of over 186 reviews

3.8
77%
Recommend to a Friend
92%
Approve of CEO
Austin Regional Clinic CEO and Founder  Norman Chenven, M.D. (no image)
Norman Chenven, M.D.
117 Ratings

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Therapist

Just curious if there are others out there with licenses in different health care fields? And if so how do you present your credentials on a company website or business cards? I am a registered pharmacist (30 years) and certified mental health counselor ( will be licensed this Spring). I am currently practicing exclusively as a counselor but may explore other options in the future that incorporate both fields of experience. Should I represent that I’m licensed/certified in both fields?

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Top Review Highlights by Sentiment

Pros
  • "Nice people, good benefits, good pay, care about patients and staff(in 7 reviews)
  • "Good benefits(in 7 reviews)
  • "You have great staff.(in 6 reviews)
  • "great coworkers and good working hours(in 5 reviews)
  • "My manager is amazing.(in 4 reviews)
Cons
  • "Pay is low(in 25 reviews)
  • "Management does not care how patients talk to you, they always give patients what they want even if its against our values.(in 11 reviews)
  • "Depends on what clinic you are at but most supervisors have been with the company for 10 plus years.(in 5 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Austin Regional Clinic and is not affected by filters.

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Reviews about "upper management"

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  1. 2.0
    Former Employee

    Get your experience and get out

    Sep 10, 2015 - Microbiologist Lab Tech 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Co workers were nice. 8-5 time lot works great.

    Cons

    MDs, and bosses just horrible to work with, upper management is just terrible.

    Be the first to find this review helpful
  2. 5.0
    Current Employee, more than 10 years

    A good stable company

    Dec 18, 2014 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    A great place to call home depending on which site you work at. Lots of longevity. Great clinic management and upper management . Flexible and family oriented. If you work hard you will be noticed.

    Cons

    Goes through spurts of turnover but most employees come back after leaving.

    Continue reading
    2 people found this review helpful
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  4. 2.0
    Former Employee

    Isolated and stagnant

    Aug 5, 2015 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It was a stable place to work and the workload was reasonable. I did not have to work outside of regular business hours often.

    Cons

    ARC once was named a best place to work in Austin by a local publication a few years back, and seems to have coasted on that accolade since. The office I worked in was located in a dismal part of town and was a chore to get in and out of thanks to the only access point being a feeder road. And that's before rush-hour traffic even hits! Management has people in their ranks that lack social, communication, and fundamental management skills. They overcompensated their deficiencies by micromanaging the most trivial of day-to-day operations. Upper management hardly ever communicated with the employees directly, and as a result fostered an environment where employee camaraderie and face-to-face communication is discouraged in favor of mass e-mails. I went full business days where nobody would talk to me except for a series of emails even though the senders of those emails were all in close proximity of my desk. There were no initiatives to encourage employees to expand knowledge in their career fields, and any ideas to improve operations were met with major resistance or simply ignored. The antiquated status quo rules here. If you are looking to expand your career in an interactive, growing environment you may have a challenge working here.

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    1 person found this review helpful
  5. 4.0
    Current Employee, more than 1 year

    Great work atmosphere

    Sep 22, 2017 - Patient Services Coordinator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible scheduling Upper management very accessible Benefits and discount programs Friendly work environment

    Cons

    Hard to move up unless you really prod your manager Pay is not as high as comparable positions in same field Health Insurance cost is high to cover a whole famiy

    Continue reading
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  6. 1.0
    Former Employee, more than 3 years

    Corporate culture that is under the guise of "physician centric"

    Oct 20, 2020 - Staff Physician in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    A good majority of clinical and nursing staff were very compassionate and caring. The clinician were overall the reason my tenure at ARC was manageable. Unfortunately, the majority of the staff were undermined by the evil administration

    Cons

    There were numerous. Often times the upper management from the CEO, COO and all the upper administration were uncaring. They lacked compassion and treated physicians with a lack of respect. They believe that every physician should be a factory moving through patients to capture more RVUs. The truly deceptive issue with ARC is they state that it is physician driven company, but that is so far from the truth. The company has become more aggressive and treats the physicians worse than any of the corporate hospital based systems. It is truly sad because many of the employees that worked for over 10 years were treated like garbage upon their exit even in the midst of a pandemic. I personally felt terrible upon my departure because I sincerely believed that ARC was different. I believed in the concept of being a part owner. However this concept of ownership is nonsense.

    Continue reading
    3 people found this review helpful
  7. 5.0
    Current Employee

    Great place to work. Great people.

    Jun 6, 2022 - Senior Database Administrator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Everyone in IT is professional and happy to be working here. Not a toxic environment at all. Upper management is really good at connecting with everyone and showing their appreciation.

    Cons

    Salary (IT) is about average and not exactly cutting edge but the Pros definitely outweigh the Cons here.

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