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Australian Department of Veterans’ Affairs

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Australian Department of Veterans’ Affairs

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Australian Department of Veterans’ Affairs Employee Reviews about "people"

Updated Feb 7, 2023

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Found 55 of over 69 reviews
3.6
64% Recommend to a Friend
53% Approve of CEO

Found 15 of over 69 reviews

3.6
64%
Recommend to a Friend
53%
Approve of CEO

Top Review Highlights by Sentiment

Pros
  • "Good Benefits and leave time(in 6 reviews)
  • "People are friendly and generally caring towards fellow staff (notable exception in Client Benefits Division(in 4 reviews)
  • "Work environment is amazing and management are very understanding and accomodating(in 3 reviews)
  • "Good culture(in 3 reviews)
  • "great pay and time off policies, benefits(in 3 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "people"

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15
  1. 4.0
    Former Employee, more than 3 years

    Developer

    Sep 29, 2021 - Anonymous Employee in Canberra
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good environment and very helpful people

    Cons

    Too political and sometimes too much work

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  2. 1.0
    Former Employee

    VA OIG

    Jul 12, 2015 - VA OIG Auditor in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    opoortunity for entry into the Fed workforce. However, once you're in you'll be disappointed with the work culture and the people, so be weary as you may not last.

    Cons

    This is one of the worst places I have worked at; suffice to say, I have bad better jobs when I was in college. Toxic culture, sink-or-swim attitude, little to no training and out of touch senior management. Be weary as this place may be your worst nightmare!

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    4 people found this review helpful
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  4. 4.0
    Former Contractor, more than 3 years

    Okay but ...

    Nov 5, 2015 - Java Developer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lots of really good people

    Cons

    The project areas were kind of chaotic.

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  5. 5.0
    Current Employee, more than 1 year

    Great work, amazing people.

    Aug 25, 2019 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    All the staff are genuinely lovely, caring people. The work is very rewarding and good pay/ benefits.

    Cons

    The work is hard and sometimes you can’t help people.

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  6. 5.0
    Current Employee

    Staff Assistant (Secretary)

    Feb 10, 2016 - Staff Assistant in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good mission minded people who want to help Veterans. Benefits are good. The mission is excellent. People help each other.

    Cons

    It can be difficult to find an upwardly mobile position. There are times when there is no work to be done on a given day.

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  7. 4.0
    Current Employee

    Good culture

    Jul 14, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good culture Friendly people Genuine and motivated culture

    Cons

    Lot of administrative work. Takes a long time to achieve things, but that's the government for you.

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  8. 3.0
    Former Employee, more than 1 year

    Good People Marred by Bureaucracy

    Feb 7, 2023 - Veteran Support Officer in Canberra
    Recommend
    CEO Approval
    Business Outlook

    Pros

    People are friendly and generally caring towards fellow staff (notable exception in Client Benefits Division - it's every man for himself) Flexible work arrangements are good (where relevant to your role) with a 2 in, 3 out arrangement.

    Cons

    DVA is the archetype of public service bureaucracy. Doing the bare minimum and unnecessary obstructionism when dealing with clients seems to be the status quo across all facets of the organisation. Poor upper management driving decisions that are inconsiderate of veteran welfare, in such a manner that an outsider could easily believe that the money was coming out of the Secretary's own pocket. The reality at DVA is, most people come because the Royal Commission has made it the easiest avenue into a public service career. Talented individuals rarely stay due to burnout or moral fatigue due to poor business practices.

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  9. 1.0
    Former Contractor, more than 1 year

    Authoritative management style

    Mar 23, 2019 - Processing Officer in Melbourne
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Being able to directly/indirectly assist war veterans who genuinely need help can be very satisfying on a big picture level.

    Cons

    - Most staff are on a work contract, and can be terminated suddenly without warning. - Due to this, those who need the work, keep their heads down and their opinions to themselves. They would rather stay passive aggressive then sing out to help another against mistreatment or address an issue with department process. - Crossing a manager or team lead can be detrimental to your career, and you may get reprimanded/blamed for no reason. This includes managers who choose to misconstrue incidences. - Managers & Team leads can have a style of authoritarianism, and prefer staff to keep heads down and not open their mouths. - Depending on the team, there may be little or no culture/fun expressed. - - Culture tends to benefit managers, team leads and senior delegates. Atmosphere can be passive aggressive and unfriendly to lower level staff, dependent on the type of work one does. - Team leads and senior delegates can be people who've done their time in the department, and 8/10 times possess a lack of leadership training and care of people management. Delegates also vary in terms of experience and again people training. There is alot of ego associated in the role of delegates - where many examples of bad culture can be seen from supposed delegates. My suggestion is assess the delegate based on their personal nature and their level of professional experience outside of the Dept. Those who've had extensive experience in a similar role outside of the Dept, tend to make better delegates.

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