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Australian Department of Veterans’ Affairs Reviews
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    Australian Department of Veterans’ Affairs Reviews

    36 reviews

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    3.0
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    36 Employee Reviews

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    1. "Good benefits"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Australian Department of Veterans’ Affairs full-time (More than 5 years)

      Pros

      Good position not hard work holidays off and all weekends, you can move if there is a position eslewhere in the country you qualify for. There is always room to improve.

      Cons

      Constent changes expect things to change on a regular basis, while change is not always a bad thing you would like to know before hand not just in the middle of the work day.

      Advice to Management

      Government can really do better

    2. "Veterans service representative"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Veterans Service Representative in New Orleans, LA
      Former Employee - Veterans Service Representative in New Orleans, LA
      Doesn't Recommend
      Negative Outlook

      I worked at Australian Department of Veterans’ Affairs (More than a year)

      Pros

      None. Nada. Zip. Zero. Zilch

      Cons

      Not focused on helping vets. Focused on how many points an employee can accumulate daily.

    3. Helpful (1)

      "Part Time at DOVA"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Covington, LA
      Former Employee - Anonymous Employee in Covington, LA
      Recommends
      Neutral Outlook

      I worked at Australian Department of Veterans’ Affairs (Less than a year)

      Pros

      Flexible hours, generally easy work, benefit of assisting fellow veterans.

      Cons

      Not being able to assist the veterans further. The VA is a giant slow, very slow organization, that desperately needs to be up dated.

      Advice to Management

      None

    4. "management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Fremont, CA
      Current Employee - Anonymous Employee in Fremont, CA
      Doesn't Recommend
      Neutral Outlook

      I have been working at Australian Department of Veterans’ Affairs (More than 3 years)

      Pros

      good benefits, federal holidays. some good team to work with

      Cons

      too many politics in every department. if you don't know them, good luck with getting hired. not all about qualification, all about who you know.

    5. "What You'd Expect"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Program Analyst in Indianapolis, IN
      Current Employee - Program Analyst in Indianapolis, IN
      Recommends
      Negative Outlook

      I have been working at Australian Department of Veterans’ Affairs full-time (Less than a year)

      Pros

      Good benefits, veterans are great people to work with. Providing care for those who really need it is rewarding overall.

      Cons

      Archaic systems, hard to trust management, poor communication, lack of motivation. Sad because a lot of people really want to do well by the veterans and bureaucracy hinders that.

      Advice to Management

      More autonomy for lower-level employees, treat the patients as whole people (that problem is not exclusive to the VA healthcare system, modern medicine in general needs to take note of this).

    6. Helpful (1)

      "Very Disorganized"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Social Work Supervisor in Los Angeles, CA
      Current Employee - Social Work Supervisor in Los Angeles, CA
      Doesn't Recommend
      Negative Outlook

      I have been working at Australian Department of Veterans’ Affairs full-time (More than 3 years)

      Pros

      The pay is OK for the area.

      Cons

      Leadership is poor and the whole environment is disorganized.

    7. "Federal Police Officer/ Fraud Investigator"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Federal Police Officer in West Fargo, ND
      Former Employee - Federal Police Officer in West Fargo, ND
      Doesn't Recommend
      Negative Outlook

      I worked at Australian Department of Veterans’ Affairs (More than a year)

      Pros

      Steady pay and benefits are not bad.

      Cons

      Poor management and politics take precedence before enforcement of the law. This has become a job of retirees.

      Advice to Management

      Start hiring younger vets and up the GS status as well as pay. These officers protect their jurisdictions from trained killers not the average American. Every veteran encountered can have the potential to inflict heavy casualties. If the officers are past or almost retirement age lets not assume they can do the job.

    8. Helpful (3)

      "Human Resources Assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook

      Pros

      Benefits and tours of duty.

      Cons

      Government jobs have preset salaries.

    9. Helpful (2)

      "Human Resources Specialist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends

      I have been working at Australian Department of Veterans’ Affairs (More than 10 years)

      Pros

      Taking care of our veterans is the most amazing job!

      Cons

      The distance that I drive to work is a challenge.

      Advice to Management

      Treat your veteran employee's as if they're the most important and not overlook them.

    10. Helpful (2)

      "Veteran Service Representative"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Veterans Service Representative in Mount Juliet, TN
      Current Employee - Veterans Service Representative in Mount Juliet, TN
      Recommends
      Positive Outlook

      I have been working at Australian Department of Veterans’ Affairs full-time (More than a year)

      Pros

      Continue to serve - help veterans and their families with their claims and receive the benefits to which they are legally entitled
      My boss is great - very oriented on teaching

      Cons

      Production quotas often understate the complexities in resolving veterans' claims in the amount of time allotted.

      Advice to Management

      Push harder to improve & simplify the computer applications so they can talk to each other, so in turn, we can process claims faster and more accurately.

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