Australian Department of Veterans’ Affairs Reviews | Glassdoor

Australian Department of Veterans’ Affairs Reviews

Updated December 30, 2016
41 reviews

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Full-time Part-time

3.2
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41 Employee Reviews

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  1. Helpful (1)

    "Employment Review"

    Star Star Star Star Star
    Current Employee - Administration in Washington, DC
    Current Employee - Administration in Washington, DC
    Recommends

    I have been working at Australian Department of Veterans’ Affairs full-time (More than a year)

    Pros

    Good stepping stone to further employment within the government

    Cons

    Can sometimes be sad working with veterans due to all that they have been through.


  2. "Peer Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mail Clerk in Gainesville, FL
    Current Employee - Mail Clerk in Gainesville, FL
    Recommends
    Positive Outlook

    I have been working at Australian Department of Veterans’ Affairs (More than 5 years)

    Pros

    Great pay and benefits galore

    Cons

    There are no cons at this job.

    Advice to Management

    Keep it simple

  3. "Veterans service representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Veterans Service Representative in New Orleans, LA
    Former Employee - Veterans Service Representative in New Orleans, LA
    Doesn't Recommend
    Negative Outlook

    I worked at Australian Department of Veterans’ Affairs (More than a year)

    Pros

    None. Nada. Zip. Zero. Zilch

    Cons

    Not focused on helping vets. Focused on how many points an employee can accumulate daily.


  4. "Admin/support clerk /driver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Support Clerk/Driver in Temple Hills, MD
    Former Employee - Administrative Support Clerk/Driver in Temple Hills, MD
    Recommends
    Positive Outlook

    I worked at Australian Department of Veterans’ Affairs (Less than a year)

    Pros

    I loved staying busy and being my own leader along with being a team player

    Cons

    When I just had to sit

    Advice to Management

    Awesome and genuine


  5. Helpful (1)

    "Part Time at DOVA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Covington, LA
    Former Employee - Anonymous Employee in Covington, LA
    Recommends
    Neutral Outlook

    I worked at Australian Department of Veterans’ Affairs (Less than a year)

    Pros

    Flexible hours, generally easy work, benefit of assisting fellow veterans.

    Cons

    Not being able to assist the veterans further. The VA is a giant slow, very slow organization, that desperately needs to be up dated.

    Advice to Management

    None


  6. "management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fremont, CA
    Current Employee - Anonymous Employee in Fremont, CA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Australian Department of Veterans’ Affairs (More than 3 years)

    Pros

    good benefits, federal holidays. some good team to work with

    Cons

    too many politics in every department. if you don't know them, good luck with getting hired. not all about qualification, all about who you know.


  7. Helpful (1)

    "Very Disorganized"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Social Work Supervisor in Los Angeles, CA
    Current Employee - Social Work Supervisor in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at Australian Department of Veterans’ Affairs full-time (More than 3 years)

    Pros

    The pay is OK for the area.

    Cons

    Leadership is poor and the whole environment is disorganized.

  8. "Federal Police Officer/ Fraud Investigator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Federal Police Officer in West Fargo, ND
    Former Employee - Federal Police Officer in West Fargo, ND
    Doesn't Recommend
    Negative Outlook

    I worked at Australian Department of Veterans’ Affairs (More than a year)

    Pros

    Steady pay and benefits are not bad.

    Cons

    Poor management and politics take precedence before enforcement of the law. This has become a job of retirees.

    Advice to Management

    Start hiring younger vets and up the GS status as well as pay. These officers protect their jurisdictions from trained killers not the average American. Every veteran encountered can have the potential to inflict heavy casualties. If the officers are past or almost retirement age lets not assume they can do the job.


  9. "What You'd Expect"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Analyst in Indianapolis, IN
    Current Employee - Program Analyst in Indianapolis, IN
    Recommends
    Negative Outlook

    I have been working at Australian Department of Veterans’ Affairs full-time (Less than a year)

    Pros

    Good benefits, veterans are great people to work with. Providing care for those who really need it is rewarding overall.

    Cons

    Archaic systems, hard to trust management, poor communication, lack of motivation. Sad because a lot of people really want to do well by the veterans and bureaucracy hinders that.

    Advice to Management

    More autonomy for lower-level employees, treat the patients as whole people (that problem is not exclusive to the VA healthcare system, modern medicine in general needs to take note of this).


  10. Helpful (2)

    "Veteran Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Veterans Service Representative in Mount Juliet, TN
    Current Employee - Veterans Service Representative in Mount Juliet, TN
    Recommends
    Positive Outlook

    I have been working at Australian Department of Veterans’ Affairs full-time (More than a year)

    Pros

    Continue to serve - help veterans and their families with their claims and receive the benefits to which they are legally entitled
    My boss is great - very oriented on teaching

    Cons

    Production quotas often understate the complexities in resolving veterans' claims in the amount of time allotted.

    Advice to Management

    Push harder to improve & simplify the computer applications so they can talk to each other, so in turn, we can process claims faster and more accurately.


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