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Australian Department of Veterans’ Affairs

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Australian Department of Veterans’ Affairs

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Australian Department of Veterans’ Affairs Reviews

Updated Oct 17, 2022

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Found 50 of over 61 reviews
3.5
65% Recommend to a Friend
0% Approve of CEO

Found 50 of over 61 reviews

3.5
65%
Recommend to a Friend
0%
Approve of CEO

Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Former Employee

    Human Resources Assistant

    Apr 8, 2016 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits and tours of duty.

    Cons

    Government jobs have preset salaries.

    3 people found this review helpful
  2. 4.0
    Current Employee, more than 3 years

    Learn the System, Be Rewarded

    Nov 10, 2014 - Research Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Benefits, rewarding work environment, great co-workers. Once you are aware of how things work within the governmental system, it is an involved and rewarding place to work. Make friends who know how to handle the paperwork and watch your worries disappear.

    Cons

    Government Paperwork, culture varies between departments and sometimes even within departments. People work on different hourly schedules and it is often impossible to get things done on the same day during normal (or even banking business hours) because key employees are not working the same hours ... Time in job is rewarded more than merit and achievements. If pursuing as a full career, be ready to switch job positions/ departments every other year or so to get appropriate raises, and new appointments.

    Continue reading
    19 people found this review helpful
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  4. 3.0
    Former Employee, more than 3 years

    A decent place to work if you know how to politic

    Sep 18, 2014 - Legal Assistant in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The government has great benefits. You're off on all of the holidays. You have decent health options. Some offices allow you to work on a compressed work schedule so you can work 9 or 10 hour days and have a day or two off within a pay period. Also, after working with the government full time for 3 years, you have job security and are able to move easier through the federal government agencies.

    Cons

    The organization needs to be restructured. Since it is difficult to fire people after they hit the 3 year mark, there are a lot of employees who are complacent with their jobs and have very bad attitudes. This makes things difficult for the main stakeholder (the veteran) who is already having a difficult time having their claims processed. Preventable mistakes are being made and the stakeholders at met with attitudes. They also over taxing good workers to compensate for bad workers with little to no consequences for those that are barely performing. It brings down the morale of those that are doing quality work.

    Continue reading
    5 people found this review helpful
  5. 4.0
    Current Employee, more than 10 years

    Used to be better, now too topheavy

    Oct 4, 2014 - Analyst in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    One of the better federal agencies to work for, job security is there, it is apolitical, and you can make a difference.

    Cons

    Work at central office, we used to care about Veterans and get things done, now there are 5 levels of concurrence for anything. Need to cut the red tape, get rid of managers and get back to helping Veterans

    5 people found this review helpful
  6. 4.0
    Current Employee, more than 8 years

    Changing work system to a production mode with more accountability

    Sep 28, 2014 - Program Manager in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    value is customer focused on serving Veterans - a valued mission

    Cons

    Some people are not used to quick change and have to be more flexible and ready to move in different directions towards the mission

    Continue reading
    3 people found this review helpful
  7. 4.0
    Current Employee, more than 1 year

    Veteran Service Representative

    Mar 6, 2016 - Veterans Service Representative in Mount Juliet, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Continue to serve - help veterans and their families with their claims and receive the benefits to which they are legally entitled My boss is great - very oriented on teaching

    Cons

    Production quotas often understate the complexities in resolving veterans' claims in the amount of time allotted.

    Continue reading
    2 people found this review helpful
  8. 4.0
    Current Employee

    Veterans Affairs baltimore

    Sep 17, 2015 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits,average pay, a lot of paid holidays and pto

    Cons

    Difficult to move around because of paygrade stipulations. Basically if you are a gs7 for example (the pay grade scale used in government positions is "GS") you cannot apply for a job that is a gs 9 even if you're qualified because you havent worked under a GS8 payscale for at least 1 year. Frustrating

    3 people found this review helpful
  9. 5.0
    Current Employee, more than 3 years

    Accounting Clerk

    Feb 15, 2016 - Accounting Clerk in Prescott, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The Prescott VA is a very good place to work ! They take care of you & it is in a very beautiful place !

    Cons

    The down side is if you get hurt on the job it takes a long time to get back to work !

    Continue reading
    Be the first to find this review helpful
  10. 5.0
    Current Employee

    Helping Veterans receive the proper health care they deserve

    Oct 9, 2014 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The Veterans are the best reason to work for the hospital.

    Cons

    There are to many chains of command that allow for individuals to not be as productive as they should be.

    Continue reading
    4 people found this review helpful
  11. 4.0
    Former Employee, more than 5 years

    Good benefits

    Jun 10, 2016 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good position not hard work holidays off and all weekends, you can move if there is a position eslewhere in the country you qualify for. There is always room to improve.

    Cons

    Constent changes expect things to change on a regular basis, while change is not always a bad thing you would like to know before hand not just in the middle of the work day.

    Continue reading
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Viewing 1 - 10 of 50 Reviews
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Australian Department of Veterans’ Affairs Reviews FAQs

Australian Department of Veterans’ Affairs has an overall rating of 3.5 out of 5, based on over 61 reviews left anonymously by employees. 65% of employees would recommend working at Australian Department of Veterans’ Affairs to a friend and 38% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Australian Department of Veterans’ Affairs employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Australian Department of Veterans’ Affairs. This rating has improved by 3% over the last 12 months.

65% of Australian Department of Veterans’ Affairs employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Australian Department of Veterans’ Affairs 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.5 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Australian Department of Veterans’ Affairs to be career development, coworkers, benefits and the cons to be diversity and inclusion, senior leadership, management.

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Glassdoor has 61 Australian Department of Veterans’ Affairs reviews submitted anonymously by Australian Department of Veterans’ Affairs employees. Read employee reviews and ratings on Glassdoor to decide if Australian Department of Veterans’ Affairs is right for you.