Australian Taxation Office Reviews | Glassdoor

Australian Taxation Office Reviews

Updated Jul 13, 2019

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Found 106 reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
78%
Recommend to a Friend
89%
Approve of CEO
Australian Taxation Office CEO Chris Jordan
Chris Jordan
41 Ratings
Pros
Cons
  • "Like any workplace, and especially in one as large as the ATO there's a variety of areas/people(in 7 reviews)

  • "Higher APS levels are not paid as well as pvt sector (but more flexible work arrangements)(in 6 reviews)

More Pros and Cons
  1. "Comfortable Company with Equality and Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Australian Taxation Office

    Pros

    - Equal Opportunity Employer for both men/women - Great leave benefits - Standard working hours - Flexible working hours

    Cons

    - Work load is up and down depending on projects that are happening - Working with some contracting firms used can impact the flexible working arrangement - Career progression is determined by standard apply/interview process - so depends on availability of funding for positions, and resourcing requirements more than whether you're doing a good job

    Advice to Management

    - appreciate your staff more and stand up to higher management more. - Dates aren't properly considered and staff are frequently asked to work long hours during peak periods because proper planning wasn't in place for delivery timeframes - Employ better architects. Out of date decisions and designs make for poor implementation strategies and products.

    Australian Taxation Office2016-08-26
  2. "Compliance Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I worked at Australian Taxation Office

    Pros

    Very flexible hours above average pay high job security industry leader

    Cons

    very slow promotion opportunities age is equivalent to seniority

    Advice to Management

    acknowledge the young employees

    Australian Taxation Office2016-09-30
  3. "Client manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Compliance Manager/Debt and Super in Hurstville, IA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Australian Taxation Office part-time

    Pros

    Good super scheme and flexible hours

    Cons

    Pay not great. Stressful job. Your job can change focus every few months so it is hard to be fully trained in what you do. Loyality & years of experience is not valued. Best not to have an injury as management will try to push u out the door. Work for ATO as a last resort. Friendships here r very shallow. Office is stats driven. Output is more important for this org than quality of your work.

    Advice to Management

    Get their act together and stop changing team focus so often. Need to put on more auditors to keep the taxpayers honest instead of turning a blind eye to non compliance especially tradies. Fraud in the cash economy is raging that is why there is not enough taxes coming in to run the country. It should be viewed that people do not like paying tax and will do anything to avoid paying their fair share. If u request a tax...

    Show More
    Australian Taxation Office2016-05-22
  4. Helpful (1)

    "Worst employer in the Australian Public Service..!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Australian Taxation Office full-time for more than 5 years

    Pros

    Good work life balance if you are lucky to work under a sensible and level headed manager!!

    Cons

    Worst experience of discrimination, bullying and racist behaviors from Managers combined with higher management support and victimization tactics for speaking up.

    Advice to Management

    Treat employees with respect and dignity and value their skills and contributions.

    Australian Taxation Office2015-06-01
  5. "Flexibility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Lead in Melbourne
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Australian Taxation Office full-time for more than 10 years

    Pros

    Flexible working arrangement are available to all

    Cons

    Some real tribal behaviors among management

    Australian Taxation Office2019-07-11
  6. "Decent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Client Support Officer in Sydney

    I worked at Australian Taxation Office full-time for less than a year

    Pros

    Reasonable remuneration, nice office, supportive management.

    Cons

    High staff turnover, a lot of short term contracts

    Australian Taxation Office2019-07-13
  7. "Supportive and nurturing environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Law Interpretation Officer in Brisbane
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Australian Taxation Office full-time for more than 10 years

    Pros

    As a tax specialist, you have an opportunity to collaborate and work in depth on very complex issues.

    Cons

    There is sometimes a lack of accountability for non performers

    Australian Taxation Office2019-06-10
  8. "Plenty of Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Australian Taxation Office full-time

    Pros

    Good conditions and pay, interesting work opportunities.

    Cons

    Like most large organisations, red tape.

    Australian Taxation Office2019-06-08
  9. "Public sector as expected"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Australian Taxation Office full-time

    Pros

    Great work life balance and the pay is quite competitive

    Cons

    Limited ability to move upwards as senior ranks are very crowded. Even junior ranks crowded with people refusing to move to other opportunities as this would impact defined benefit pensions.

    Advice to Management

    Remove underperforming staff to improve culture

    Australian Taxation Office2019-05-14
  10. "A career not just a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director in Newcastle
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Australian Taxation Office full-time for more than 10 years

    Pros

    Job security, study support, leave , redundancy packages, travel allowances

    Cons

    Senior roles require a lot of travel away from home

    Advice to Management

    Encourage less use of face to face meetings and more use of contemporary communications technology

    Australian Taxation Office2019-05-09
Found 106 reviews