Author Solutions Reviews | Glassdoor

Author Solutions Reviews

Updated July 14, 2018
155 reviews

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2.9
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Author Solutions President Bill Elliot
Bill Elliot
3 Ratings

155 Employee Reviews

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Pros
  • "Great benefits (healthcare, commission, spiff, outings" (in 11 reviews)

  • "Good pay, good hours, good benefits with reasonably priced medical insurance, conveniently located, many restaurants close for lunchtime options" (in 8 reviews)

Cons
  • "Upper management changed constantly, as did the job descriptions and expectations" (in 10 reviews)

  • "Poor management that verges on the incompetent" (in 4 reviews)

More Pros and Cons

  1. Featured Review

    "Hard work pays off"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bloomington, IN
    Current Employee - Anonymous Employee in Bloomington, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Author Solutions full-time (More than 10 years)

    Pros

    I have always found AS a great place to work. If you work hard you are rewarded. That seems very fair to me. Good benefits and fair salary. There are tons of great people at AS!

    Cons

    Right now the biggest negative is the traffic congestion due to I-69 road construction!


  2. "New CEO - improving culture and community reputation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work-life balance. New CEO very engaged with employees and working to improve the culture and community involvement. Solid benefits with competitive compensation and PTO.

    Cons

    Sales culture highly competitive (but what sales culture isn't)

    Advice to Management

    Continue to listen and engage employees on improving work-life balance and increase presence in the Bloomington community

    Author Solutions Response

    Mar 27, 2018 – CEO

    I agree with your advice. In our organization employees have different roles and those with the same role may work in different ways. It's an interesting challenge to ensure we provide our employees... More

  3. Helpful (1)

    "Sales Representative"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Author Solutions full-time

    Pros

    May be able to work from home.

    Cons

    Poor compensation package with incredible pressure to meet metrics, which are constantly being raised. Stress and turnover rate are both incredibly high throughout the organization.


  4. Helpful (1)

    "Transparency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at Author Solutions full-time (More than 5 years)

    Pros

    Lunch and what the company does is significant in publishing

    Cons

    Team leaders given privileges that allow their work to be secret and hidden. The reason for this is they take other team members authors. Almost everyone on teams has seen this happen first hand and it will not change because managers want to keep those that whine quiet.

    It is immoral and brings up the question of how many authors these certain team members have stolen from everyone. There is no good reason for certain individuals closings to not be transparent when everyone else's are

    Advice to Management

    Don't let some team members sell multiple imprints and others only one imprint . Favoritism


  5. "Company being run like a frat house"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Bloomington, IN
    Current Employee - Sales in Bloomington, IN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Author Solutions full-time (More than 3 years)

    Pros

    Money, time off, other colleagues.

    Cons

    Run by a bunch of immature bratty kids that run the place like their own frat house. Management sleeping and flirting with the employees. There are no morals or values anymore here.

    Advice to Management

    Hire mature experienced people to run the company. You hired executive management team that plays around too much and gets on everyone’s nerves but the people in their little circle. You guys need to grow up and stop playing around so much. You are the leaders so at like it.


  6. "Going out of Business"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at Author Solutions full-time

    Pros

    You can bet that the featured review 'Hard Work Pays Off' was written by someone from management or HR!

    Cons

    Managers in EVERY department play obvious favorites. New employees are treated like outsiders. If the favorites don't like you, you will be gone in no time (and HR won't do a thing!) The result is that a few selfish people have built a system that works for them, and no one else!

    Advice to Management

    Your competition is all better, faster and cheaper than you are. Lower your prices. Pay royalties. Fire your leadership team: they are the ones who got you in the mess you are in! Focus on service to authors and not on sales. Otherwise, you are going out of business ... and soon!


  7. Helpful (2)

    "SO man unhappy employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bloomington, IN
    Former Employee - Anonymous Employee in Bloomington, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Author Solutions full-time (More than 5 years)

    Pros

    Great time off structure, great coworkers, relaxed dress code.

    Cons

    High stress/High Pressure company. Only those willing to sacrifice their family and home life succeed. Employees are highly undervalued and expected to do the job of 2 or 3 with no incentive. Lots of rumors of inappropriate relationships among management and employees.

    Advice to Management

    Open your eyes. You don't need an expert to tell you why your employees are leaving. Management is running them off with high pressure tactics and retaliation for anyone attempting to have a normal work/life balance. It's a sad situation because this company used to be great.

  8. Helpful (1)

    "Undervalued employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Author Solutions full-time (More than 5 years)

    Pros

    Time off is great but they make you feel bad using it when they are stressed

    Cons

    No increase in salary or promotions, base is embarrassingly low. You should compensate for employees who have been loyal and work hard for you. It might be amazing to see how that helps the company and retention in return

    Advice to Management

    Be honest and do not be so fake/secretive/sneaky


  9. Helpful (1)

    "Unl;ess you like calling fossilized leads, forget this place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Book Consultant in Bloomington, IN
    Former Employee - Book Consultant in Bloomington, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Author Solutions full-time (Less than a year)

    Pros

    Management and trainers were all super nice, friendly, and helpful. Great co-workers. Free snacks.

    Cons

    Outbound sales sucks no matter how you dress it up.

    Advice to Management

    Don't give your new book consultants 5+ year old leads and expect them to make goals.

    Author Solutions Response

    Apr 25, 2018 – CEO

    The basis of our book sales process is our consultants make outbound calls to a captive author base that has purchased publishing services. Both new and exiting authors. I am sorry your experience... More


  10. Helpful (2)

    "TAKE BLACK OFF OF CEO... ANOTHER ONE BITES THE DUST."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Bloomington, IN
    Current Employee - Sales in Bloomington, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Author Solutions full-time (More than 5 years)

    Pros

    None... the most risk potential company I have ever worked for. Thieves. My advice to authors and potential employees... RUN. We are taught to sell things that never work for authors. It’s a scam.

    Cons

    Sell your integrity. But hey vets make money.... the author makes nothing. Disgusting the deceit of people telling the authors “you have to use this or you will get nowhere.” Some spend 50k and get nowhere... hire a publicist that really works for you. We are just here to scam you and make a buck. Management is always getting fired after the end of the month special” that inceidently you can get anytime... they just need their numbers... oh and Glassdoor take the “new CEO” off your list.... they fired him too. Managers and CEOS ARE A REVOLVING DOOR AND ONLY THE UNICORN LASTS A YEAR. For the ladies... if you want to move up in this company be prepared “me too.”

    Advice to Management

    Nice knowing you.


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