Author Solutions Reviews | Glassdoor

Author Solutions Reviews

Updated May 17, 2018
152 reviews

Filter

Filter

Full-timePart-time

3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Author Solutions President Bill Elliot
Bill Elliot
1 Rating

152 Employee Reviews

Sort: PopularRatingDate

Pros
  • Great benefits (healthcare, commission, spiff, outings (in 11 reviews)

  • Good pay, good hours, good benefits with reasonably priced medical insurance, conveniently located, many restaurants close for lunchtime options (in 8 reviews)

Cons
  • Upper management changed constantly, as did the job descriptions and expectations (in 10 reviews)

  • NO ONE is treated equally or fairly (in 4 reviews)

More Pros and Cons

  1. "New CEO - improving culture and community reputation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work-life balance. New CEO very engaged with employees and working to improve the culture and community involvement. Solid benefits with competitive compensation and PTO.

    Cons

    Sales culture highly competitive (but what sales culture isn't)

    Advice to Management

    Continue to listen and engage employees on improving work-life balance and increase presence in the Bloomington community

    Author Solutions Response

    Mar 27, 2018 – CEO

    I agree with your advice. In our organization employees have different roles and those with the same role may work in different ways. It's an interesting challenge to ensure we provide our employees... More


  2. "Hard work pays off"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bloomington, IN
    Current Employee - Anonymous Employee in Bloomington, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Author Solutions full-time (More than 10 years)

    Pros

    I have always found AS a great place to work. If you work hard you are rewarded. That seems very fair to me. Good benefits and fair salary. There are tons of great people at AS!

    Cons

    Right now the biggest negative is the traffic congestion due to I-69 road construction!

  3. Helpful (1)

    "SO man unhappy employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bloomington, IN
    Former Employee - Anonymous Employee in Bloomington, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Author Solutions full-time (More than 5 years)

    Pros

    Great time off structure, great coworkers, relaxed dress code.

    Cons

    High stress/High Pressure company. Only those willing to sacrifice their family and home life succeed. Employees are highly undervalued and expected to do the job of 2 or 3 with no incentive. Lots of rumors of inappropriate relationships among management and employees.

    Advice to Management

    Open your eyes. You don't need an expert to tell you why your employees are leaving. Management is running them off with high pressure tactics and retaliation for anyone attempting to have a normal work/life balance. It's a sad situation because this company used to be great.


  4. Helpful (1)

    "Undervalued employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Author Solutions full-time (More than 5 years)

    Pros

    Time off is great but they make you feel bad using it when they are stressed

    Cons

    No increase in salary or promotions, base is embarrassingly low. You should compensate for employees who have been loyal and work hard for you. It might be amazing to see how that helps the company and retention in return

    Advice to Management

    Be honest and do not be so fake/secretive/sneaky


  5. Helpful (1)

    "Unl;ess you like calling fossilized leads, forget this place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Book Consultant in Bloomington, IN
    Former Employee - Book Consultant in Bloomington, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Author Solutions full-time (Less than a year)

    Pros

    Management and trainers were all super nice, friendly, and helpful. Great co-workers. Free snacks.

    Cons

    Outbound sales sucks no matter how you dress it up.

    Advice to Management

    Don't give your new book consultants 5+ year old leads and expect them to make goals.

    Author Solutions Response

    Apr 25, 2018 – CEO

    The basis of our book sales process is our consultants make outbound calls to a captive author base that has purchased publishing services. Both new and exiting authors. I am sorry your experience... More


  6. Helpful (1)

    "TAKE BLACK OFF OF CEO... ANOTHER ONE BITES THE DUST."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Bloomington, IN
    Current Employee - Sales in Bloomington, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Author Solutions full-time (More than 5 years)

    Pros

    None... the most risk potential company I have ever worked for. Thieves. My advice to authors and potential employees... RUN. We are taught to sell things that never work for authors. It’s a scam.

    Cons

    Sell your integrity. But hey vets make money.... the author makes nothing. Disgusting the deceit of people telling the authors “you have to use this or you will get nowhere.” Some spend 50k and get nowhere... hire a publicist that really works for you. We are just here to scam you and make a buck. Management is always getting fired after the end of the month special” that inceidently you can get anytime... they just need their numbers... oh and Glassdoor take the “new CEO” off your list.... they fired him too. Managers and CEOS ARE A REVOLVING DOOR AND ONLY THE UNICORN LASTS A YEAR. For the ladies... if you want to move up in this company be prepared “me too.”

    Advice to Management

    Nice knowing you.


  7. "Handing out ready authors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Author Solutions full-time (More than 5 years)

    Pros

    Some spiffs and catered food when late nights are required. Thanks

    Cons

    Managers on most teams hand out ready authors to one or two specific people only. This is not right. They do not even do much work to close these handed out leads. Give everyone a chance. The people receiving them cry several times a day if they do not do well and have worked the system so at least they make money. Everyone deserves these opportunities

    Advice to Management

    Make opportunities and refunds transparent. There is not harm in this. Accountability. It will also be a learning tool

    Author Solutions Response

    Apr 13, 2018 – CEO

    Thank you for your note. We have implemented new lead distribution policies with the implementation of new technology in sales. This clearly gives every rep an even playing ground for new author... More

  8. Helpful (2)

    "Lots changing and not for the better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rep in Bloomington, IN
    Former Employee - Rep in Bloomington, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Author Solutions full-time (More than 5 years)

    Pros

    Good money to be made for those willing to work hard, stay late, and go above and beyond

    Cons

    It is never good enough, new CEO is changing culture. Firing long term and much loved managers. Replacing them with the crack the whip harder mentality. Hiring practices appear shady at best. Many people on medical leaves because the daily stress is too much

    Advice to Management

    None, they don't listen.

    Author Solutions Response

    Apr 16, 2018 – CEO

    Thank you for the post. You are correct, we have made some changes to improve business processes including Sales. People do make a difference and my goal is make this a great place to work for all of... More


  9. "Good Company; Shaky Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Author Solutions full-time

    Pros

    Good product and good value to customers
    Neat, friendly environment

    Cons

    Ownership changes have caused a level of uncertainty and benefit value decrease, however the ship has been righted, so those are expected to improve.

    Author Solutions Response

    Mar 13, 2018 – CEO

    Thank you for the note. We continue to seek ways to improve our employee satisfaction and benefits. Your feedback is helpful.


  10. Helpful (1)

    "The pictures and the video are hilarious"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Consultant in Bloomington, IN
    Current Employee - Marketing Consultant in Bloomington, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Author Solutions full-time (More than 5 years)

    Pros

    Good commission as long as you get the same opportunities as the favored veterans. Time off is okay as well. I am not on the Core PC team, which is a huge plus.

    Cons

    Some managers I hear are favoring some by giving them opportunities that no one gets. Secretive back stabbing. CEO always stressed.

    Advice to Management

    The video here shows my former boss who was fired after 20 years. Take him off the video at least. Let’s get this right. Needs to be more transparency. The managers favor others and then cover it up by hiding where the closings come from. Stealing from others is not team work. To the CEO, you started off strong, but no longer looked as one of us or a leader. Believe me I understand how hard it is to fight this system, I have been trying for years. Stop spending money on things and maybe give us a raise. To the guy that stands up all the time and wants loudness, sit down and stop micro managing us. Start treating the ones that have been here the longest, better.

    Author Solutions Response

    Mar 8, 2018 – CEO

    First thank you for the note. Don't always mistake stress with intensity. The system you noted is not bad, but there is always room for improvement and enhancement. Many of the positive changes we... More


Showing 152 of 153 reviews
Reset Filters