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Patient Care Technician
Healthcare jobs are not what they used to be. Mental illness is at an all time high and Covid are major factors. I tried switching to day shift this year from night shift for years and I don’t see how y’all do it. Caffeine is the most popular drug. I will be going back to nights where I belong. I wish y’all the best of luck!
Today was frustrating. Our pumps keep breaking, couldn't find one, seriously was counting gtt to get a pt their meds going. That was one of those med-math lessons in nursing School I never thought I'd actually use. Computers weren't working. Epic kept freezing. Today technology sucked. 👎👎. But tomorrow is Sunday..so I'm going to bed and praying tomorrow is better.
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "low pay for very hard work" (in 30 reviews)
- "There are limited hours and we don't get paid the same base rate when clients cancel." (in 16 reviews)
- "Work/life balance is an absolute joke." (in 6 reviews)
- "Cant remember the last time I got a raise" (in 4 reviews)
- "Personal time off and sick time are accrued as one." (in 3 reviews)
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Reviews about "schedule"Return to all Reviews
- 5.0Jul 27, 2022Behavioral TherapistCurrent Employee
Good pay and pay raises, very friendly and professional
Scheduling issues and tasks given after working hoursAutism Spectrum Therapies Response2y
Happy to hear you are experiencing the benefits of our great culture (and friendly/professional staff)! We firmly believe in rewarding great work. So glad you see/feel that too. Please share any concerns you have regarding scheduling with your supervisor. We appreciate you!
- 1.0Sep 28, 2019Clinical Service AssociateFormer Employee, more than 1 yearSan Diego, CA
One of the few good things about this job is the other CSAs. CSAs tend to grow close because they are all in the same boat experiencing all the ups and owns together. CSAs/schedulers will help each other out and even discuss changes/educate one another because upper management often neglect to do so. It is a fine job to gain some early professional footing in your career, but otherwise there are not much more pros to be said about this company/postion.
The job can be a lot even when you become an experienced CSA due to the lack of training, growth, incentives and poor management. As a CSA, you will learn how to handle multiple tasks and manage weekly deadlines, but this comes as the cost of mental exhaustion and being burnt out in the long run. There is no room for growth, lack of advancements and no clear professional developments nor incentive structure in place currently. Upper management will often turn the other way if you bring up any of these points and if pushed, all they will say is that “we are working on it.” Management have said that the schedulers are replaceable and are not worth the company’s investments -- they don’t care about CSA's performance. My overall advice is to avoid working for this company, and if you already are, then I suggest to always stay true to yourself and know your worth and advocate for yourself even if you receive push backs for doing so. There are multiple instances where upper management would play favorite and single an employee out thus creating a toxic work environment . The higher ups would talk about your work ethics or their perception of you to other people, but would not hold professional review discussions with the persons they are concerned about. If you express that you require more assistance or show your disappointment in the evaluation structure (which there is none right now), then upper management will label you as being negative and unappreciative. If AST upper management is reading this, please note that this is extremely unprofessional and all that is said about someone will always circle back to that person you are talking about. Whether upper management admits it or not, the fact is that this toxic work culture and cattiness of the the ones in power have caused lapses of mental anxiety and depression for the hardworking schedulers below them.6Autism Spectrum Therapies Response4y
Thank you for your feedback, I am sorry to hear that the CSA position was not a good fit for you. As a company, we are proud of the many individuals we have who have moved up to be leaders in the field of ABA both within our organization and outside of our organization. The opportunities for engagement with different departments and the ability to make an impact whether you are on the front lines providing treatment, or in the back office behind the scenes are very meaningful. The majority of our staff do not receive incentives. All staff are reviewed for potential pay increases every 6 months, and high performing staff receive increases. We are grateful that we are able to offer mental health support for all employees and we encourage them to reach out to our Human Resources department or their manager. Again, thank you for your contributions to our organization and we wish you the best of luck in the future.