Auto Club of Southern California Reviews

Pros

Career opportunities, great benefits, managers are engaging and actually care about you!

Cons

No cons. I absolutely love my job and my coworkers.

Pros

good earning potential, good benefits

Cons

long hours, 6-7 day workweek, frequent change of pay structure. 50-60 hour work week.

Advice to Management

immediate management is great.

Pros

Promote from within, Competitive compensation, great Benefits.

Cons

Training is rough, mainly train in the position

Advice to Management

Complete a thorough analysis before promoting some.

Pros

Pension plan, free membership. Lots of contests and giveaways for sales. Great coworker's. Potential to make good money.

Cons

Regardless what they say there is no room for life balance. 5 day a week job with highly encouraged "bonus" duty on the weekends that if you don't show up for they will hold against you. Majority of sales come from inbound phone calls which they'll find any reason to take your phone duty away whether it be missing any one of the many quotas they expect or your manager can turn them off just because. Very out of date...

Advice to Management

Get rid of your "yes men". If you want to keep changing the comp plan to make it more difficult to make money, maybe invest in your software programs to streamline the sales process and you might get the quotas you keep pushing for. Stop penalizing sales for things that are, in fact, out of their control.

Pros

Usually pretty easy to become a fulltime employee. Paid mileage or hotel for classroom training (although more training happens remotely nowadays). Pension, auto insurance discount, membership discount(is it free now?). Regular schedule.

Cons

The company is always behind. The main attraction of the offices is that they do DMV transactions, and the company strives on having better technology than the State, but reality is that this is behind the rest of the business world. They also like to treat their employees as if they are on a retail sales floor and need to drive sales (leads primarily) to keep putting money into the company. Furthermore, management...

Advice to Management

You are killing the backbone of your offices. The employees you rely on the most tend to be the ones you truly support the least. Spend less time in the office and personally work on improving the production of your staff. More and more employees give in to taking less responsibility and no one reprimands them when appropriate.

Pros

I met some wonderful co workers in my career.

Cons

A company that only cares about their bottom line. The review of March 6 was so spot on I had to comment. I have now been retired from AAA for several years. My decision to retire (early) was based on how poorly I saw employees being treated by AAA mgt who as stated were never present because YES they were on the phone with headquarters who were checking on the SALES . This company is a greed machine par excellence....

Advice to Management

Value and nurture your employees.

Pros

Guaranteed hours with overtime potential.

Cons

Extremely stressful, management not very helpful

Advice to Management

Be more accommodating and OPEN with staff

Pros

great benefits, vacation, pension and 401k

Cons

lack management support for further advancement,

Advice to Management

support employees for further advancement in the Club