KEY NOT FOUND: coverImgAlt
Logo

Auto Club of Southern California

Engaged Employer

Auto Club of Southern California

Add a Review

Auto Club of Southern California Reviews

Updated May 9, 2022

To filter reviews, or .

Found 917 of over 936 reviews

2.7
34%
Recommend to a Friend
47%
Approve of CEO
Auto Club of Southern California President and CEO  John F. Boyle
John F. Boyle
225 Ratings

Top Review Highlights by Sentiment

Pros
  • "Good benefits and the roadside service and battery help is an on(in 134 reviews)
  • "Decent pay and benefit packages.(in 44 reviews)
  • "Great people to work with(in 42 reviews)
  • "Pension and 401k and thats it(in 40 reviews)
  • "The training is good and will prepare you for a real job with another company.(in 25 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Auto Club of Southern California and is not affected by filters.

Want more demographic options?
  1. 5.0
    Current Employee, more than 5 years

    Great Company to work for!

    Oct 19, 2021 - Property Estimator in Santa Clarita, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very employee centric and great work/life balance.

    Cons

    Pay is less than other similar companies.

    Be the first to find this review helpful
  2. 2.0
    Former Employee, more than 3 years

    Old-fashioned and frustrating, but stable

    May 6, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - 401K matching - Pension (but only after you’ve been an employee for five years) - Decent health/dental/vision benefits - Good co-workers - Stable company

    Cons

    - Pervasive culture of finger pointing and scapegoating when something goes wrong. Everyone saves an email paper trail for each step of every project to CYA. - The pandemic has shown the company doesn’t care about employee well-being. - Employees proved they were as productive, if not more so, working from home, but the office was repopulated with barely any safety protocols before vaccinations were widely available. - Under the guise of “fairness,” management will make blanket changes/decisions without considering that everyone’s situation is different. - Majority of the company works in the office. - Departments that are allowed to work from home were only allowed to do so after having difficulties recruiting. There’s no guarantee this will not be taken away after The Great Resignation is over. - Several levels of approval needed to do anything. - Rigid upper management that reaches out for employee feedback, but refuses to actually listen to them. - Archaic policies that are set in stone. It took 120+ years to allow a casual dress code. - Subpar work/life balance depending on your department.

    3 people found this review helpful
  3. 3.0
    Former Employee, more than 10 years

    Get in, learn, and leave.

    Apr 26, 2022 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people. I've made great friends here. The stability, even though the pandemic there were no layoffs.

    Cons

    Politics are huge. There "is no wfh" program at AAA, however most of the business units supported are wfh. Senior leadership is extremely out of touch. The department is extremely gossipy and underpaid. Make one mistake and it is remembered forever, literally the majority of department leadership has been in place for 10+ years. The department is severely underpaid and undervalued. This is known by all but is not to be discussed. Also leadership does not like questions.

    Continue reading
    2 people found this review helpful
  4. 3.0
    Former Employee, more than 1 year

    you get promoted based on seniority not based on skills and experience.

    May 7, 2022 - Retail Service Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Staff were friendly. work was not stressful. good training.

    Cons

    promotion and advancements were not good. your manager can make you or break you. mine was selfish and did not want to promote me to headquarter because I was a high performer and wanted to keep me in her branch. I was also more qualified that she was.

    2 people found this review helpful
  5. 5.0
    Former Employee, more than 5 years

    Amazing Company, Stick with it

    Mar 28, 2022 - Travel Agent 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Employees are valued, great benefits, decent salary with potential to earn commissions, positive work environment, great incentives for high performing sales like winning trips

    Cons

    Commission structure could be better, outbound call nights to drive business for travel does not work, must work some Saturdays. More work life balance would be nice, like option to work from home for top performers. Managers are frequently rotated to different branches, makes it difficult to feel comfortable and secure. Training for travel is intense and once on your own it can be incredibly hard to manage by yourself - get a mentor!

    Continue reading
    Be the first to find this review helpful
  6. 4.0
    Current Employee, more than 3 years

    Great Brand, Strong Team, Senior Executives Detached

    Apr 23, 2022 - Marketing in Costa Mesa, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    My Manager and Group Manager My Team Able to grow and wear a lot of hats

    Cons

    Marketing Senior Executive Management Workload Management hasn’t been able to recruit

    Continue reading
    1 person found this review helpful
  7. 3.0
    Former Employee

    Good money; lots of hours

    May 7, 2022 - Self Employed 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Potential to make a great income

    Cons

    Required to work Saturdays and long hours

    Continue reading
    1 person found this review helpful
  8. 5.0
    Former Employee, more than 1 year

    Experience here

    May 2, 2022 - Claims Adjuster 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly environment, great managers, great training

    Cons

    very stressful, huge overload of work

    Continue reading
    Be the first to find this review helpful
  9. 5.0
    Current Employee, less than 1 year

    Great work/life balance

    May 8, 2022 - Property Field Claims Adjuster in San Diego, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Everything! Best insurance company to work for.

    Cons

    Not really any, aside from limited overtime opportunity

    Continue reading
    Be the first to find this review helpful
  10. 3.0
    Current Employee, more than 1 year

    Management isn’t the best

    May 6, 2022 - Inside Sales Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Earning potential is uncapped but tough to achieve

    Cons

    Management is toxic and often inept

    3 people found this review helpful
Viewing 1 - 10 of 917 Reviews

Auto Club of Southern California Reviews FAQs

Auto Club of Southern California has an overall rating of 2.7 out of 5, based on over 936 reviews left anonymously by employees. 34% of employees would recommend working at Auto Club of Southern California to a friend and 41% have a positive outlook for the business. This rating has improved by 15% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Auto Club of Southern California employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Auto Club of Southern California. This rating has improved by 5% over the last 12 months.

34% of Auto Club of Southern California employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Auto Club of Southern California 2.5 out of 5 for work life balance, 2.6 for culture and values and 3.0 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Auto Club of Southern California to be coworkers, career development, benefits and the cons to be culture, senior leadership, management.

Popular Careers with Auto Club of Southern California Job Seekers

JobsSalariesInterviews

Work at Auto Club of Southern California? Share Your Experiences

or

Auto Club of Southern California Photos

+ Add Photo
Auto Club of Southern California photo of: Fill The Truck Community Support
Auto Club of Southern California photo of: Career Expo 2017
Auto Club of Southern California photo of: Career Expo 2017
Auto Club of Southern California photo of: Career & Learning Expo 2017
Auto Club of Southern California photo of: Career
Auto Club of Southern California photo of: Auto Club of Southern California
Auto Club of Southern California photo of: Auto Club of Southern California
See All Photos

Affiliated Companies

AAA Texas, LLC. Automobile Club of MissouriThe American Automobile Association
See all affiliated companies