Auto Club of Southern California Reviews

Pros

Benefits including 401k. Comfortable work environment. Opportunity for advancement.

Pros

Insurance Services - Call Center Costa Mesa. I have been there 2+ years and things have gotten better. Supervisors have stepped up their game and become more helpful and supportive instead of just rule enforcers. Management has been conducting focus groups and as a result, tardy and attendance policies have been loosened and made more associate friendly. Performance goals have been adjusted to be more realistic. Working from home is a real thing that i am doing along with over 100 other agents who no longer have to commute! Agents are even being hired with the guarantee they will be working from home within 6 months of successful completion of training! My pay has increased 35% in the last 2 years not to mention the savings in gas and time. Only 2 weeks vacation time the first 5 years but we do also get 5 sick days and 10 paid holidays and good medical/dental/vision plans.

Advice to Management

Give more performance feedback on a regular basis, provide more information on changes and processes and have more support available for complaints, etc. Devote more time/resources to the systems so we don't have so many system issues.

Pros

Nice people to work with

Exposure to new technologies

Pros

Co workers are great and like a family.

Advice to Management

Management and HR seems to be only behind other managrs. No supprt or not much for a regular employeem

Pros

Too many to list them

Advice to Management

There is a whole new energy around the place recently. Let’s all continue to rally together and turn this incredible organization into something even more ‘legendary’ for our members. Some of the recent additions from outside are a breath of fresh air. Let them and some of our more talented Managers have an even bigger voice.

Nice work John and the many others contributing to the new approach and new attitude. Don’t stop. Keep the foot on the gas.

Pros

flexibility and great co workers

Pros

Stable job and may receive a bonus every year.

Advice to Management

Value your employees with advance degrees .

Pros

The members and excellent training.

Advice to Management

Retire

Pros

there is opportunity for good money

Pros

Cafeteria, large department, diverse dept