Auto Club of Southern California Employee Reviews about "good benefits"

Updated Nov 13, 2021

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Found 64 of over 936 reviews

2.7
34%
Recommend to a Friend
47%
Approve of CEO
Auto Club of Southern California President and CEO  John F. Boyle
John F. Boyle
228 Ratings

Top Review Highlights by Sentiment

Pros
  • "Good benefits and the roadside service and battery help is an on(in 134 reviews)
  • "Decent pay and benefit packages.(in 44 reviews)
  • "Great people to work with(in 42 reviews)
  • "Pension and 401k and thats it(in 40 reviews)
  • "The training is good and will prepare you for a real job with another company.(in 25 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Auto Club of Southern California and is not affected by filters.

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Reviews about "good benefits"

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  1. 5.0
    Current Employee

    Great Company

    Nov 3, 2021 - Senior Claims Manager in Valencia, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good benefits from the company

    Cons

    No concerns at this time

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  2. 4.0
    Former Employee, more than 8 years

    Good Career

    Nov 13, 2021 - Sales Representative in Costa Mesa, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I worked for the call center in Costa Mesa. It is a good career with good pay and good benefits. The yearly vacations are good for top performers. The company has an incredible reputation for the clients so you are selling the best product on the market. Great benefits

    Cons

    The company used to be 100% commission based and they changed the pay structure to adapt to the California $15 minimum wage law. That kind of screwed up the higher earning agents because we were not making as much as before even though they promised us that we were. The inbound call flow started to diminish as well as if they hired too many employees for the inbound call demand. But if you are a good agent and get along with your peers and managers you will do well. It's a great company to work for. Just adapt to their changes and go with the flow. Keep your negativity out of the workplace and make the best out of it. Too bad they don't give residual income. Those agents WAAAY back in the day were making BAAANNNKKK.

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  3. 4.0
    Current Employee

    GOOD BENEFITS AND EXPERIENCE

    Aug 25, 2021 - Underwriting Field Inspector 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Learn a lot about insurance and good benefits.

    Cons

    Variable changes in work that can be stressful.

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  4. 1.0
    Current Employee, more than 3 years

    Bad Management

    Aug 12, 2021 - Supervisor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    All types of shifts. Good benefits. easy system to learn.great co-worker's. Lot's of opportunity to grow.

    Cons

    Bad management. Poor communication. Unreasonable stats to meet. No direction. All sites do their own thing

    1 person found this review helpful
  5. 4.0
    Current Employee, more than 3 years

    AAA

    Jun 21, 2021 - Senior Accountant in Costa Mesa, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Employees get good benefits and some discounts. A good place to learn and grow your career.

    Cons

    Slow to adapt to new technology. HR seems to care more about protecting management, regardless of the number of complaints they receive.

    1 person found this review helpful
  6. 4.0
    Current Employee, more than 5 years

    Stable with benefits

    May 5, 2021 - Devops Engineer in Orange, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good benefits in a stable company in a stable industry with opportunities to grow.

    Cons

    A lot of work. Free time can be difficult to find if you do not have a good work life balance.

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    1 person found this review helpful
  7. 3.0
    Former Employee, more than 5 years

    Pros and Cons with every job

    Apr 6, 2021 - Specialist II in San Diego, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly and welcoming colleagues, good benefits, job duties are challenging but engaging.

    Cons

    The sales culture can put enormous pressure on employees, sales goals only increase, and the customers can be entitled. Hours seem to increase as they are open 6 days a week. Sometimes feels like retail work rather than a professional providing expert services.

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  8. 1.0
    Current Employee, more than 1 year

    Lack of diversity in exec leadership and promotions

    Apr 17, 2021 - Training Specialist in Costa Mesa, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good benefits, decent pay, pension plan, and a lot of good people.

    Cons

    The C level positions, Senior VPs, and VPs, and are almost all white. That's a lot for a city heavily populated with non-white people. The next step down from VPs are group managers, which seem to have more diversity, but somehow those that move up to VP seem to mostly be white. As part of the "we need to cover ourselves" moves made after the George Floyd protests, they did announce a Diversity group manager, who is a person of color, but last I heard this group manager didn't have anyone actually working in his group. Meanwhile all of the other group managers I know of seem to have multiple managers and groups working under them, especially (it seems) the group managers who are white males. I don't know what the exact count is, but I would bet that if senior Management conducts a review of the group managers, they will find that white males have the largest amount of managers and employees working under them. I think senior management needs to do some serious soul searching if they truly want to become champions of diversity. I believe they do, because they have been pushing the Diversity stuff a lot lately, but they need to look a lot closer at themselves and their management structure from group Managers upward if they want to be genuine. Right now the diversity program looks fake, because you're not really pushing diversity in leadership, and there seems to be obvious race preference in exec positions and group manager promotions. I would also highly suggest considering the fact that most of the VP positions at the company seem completely unnecessary, other than to give group managers a ladder rung to claw for. You don't need both VPs and Group managers. One of them is a waste of money.

    8 people found this review helpful
  9. 3.0
    Current Employee, more than 10 years

    Could be worse

    Feb 6, 2021 - Anonymous Employee in Costa Mesa, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good benefits. They have gotten better at considering employee needs, although there is always room for improvement. I enjoy my colleagues and immediate management but that might not be true for others in different parts of the company. While I'll admit they have done their best to retain all staff during COVID, some other decisions being made about working in the office are head-scratchers.

    Cons

    Old-fashioned management appears to have trust issues with staff who work at home during COVID even with departments that have a proven track record of accomplishment.

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    4 people found this review helpful
  10. 4.0
    Former Employee, more than 3 years

    Traditional, but surprisingly agile

    Jan 28, 2021 - Information Systems Architect 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Stable work environment, no major reorganizations or moonshot projects. Good benefits.

    Cons

    People stay in their roles for ages, paternalistic culture, compensation not competitive.

    1 person found this review helpful
Viewing 1 - 10 of 64 Reviews

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