Auto-Owners Insurance Quality Analyst Reviews | Glassdoor

Auto-Owners Insurance Quality Analyst Reviews

Updated May 19, 2019

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Found 6 reviews

5.0
StarStarStarStarStar
Rating TrendsRating Trends
99%
Recommend to a Friend
Jeffrey S. Tagsold
0 Ratings
  1. "Great company and benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Quality Analyst 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Auto-Owners Insurance full-time for more than 3 years

    Pros

    Benefits, great people, work life balance

    Cons

    Needs better family benefits like maternity leave.

    Auto-Owners Insurance2019-05-19
  2. Helpful (1)

    "A Welcoming Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Quality Analyst in Lansing, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Auto-Owners Insurance

    Pros

    Great benefits; first day medical coverage, profit-sharing, matched retirement accounts, vacation + personal time and insurance discounts. Promotes and rewards continuing education with career opportunities. Friendly coworkers everywhere! Inclusive campus with dining halls and banking services. A reputable and longstanding insurance company.

    Cons

    Slightly lower salary than other major insurance companies. The parking lot is very difficult to navigate during rush hours. Somewhat stricter dress code.

    Advice to Management

    Maintain your faith with the Independent Agents model. It has and will continue to serve the company and the public well.

    Auto-Owners Insurance2016-04-28
  3. Helpful (1)

    "Associate Quality Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Quality Analyst in Lansing, MI
    Recommends
    Positive Outlook

    I have been working at Auto-Owners Insurance full-time for more than 8 years

    Pros

    Stable company, don't ever have to worry about getting laid off. Good bonuses.

    Cons

    An age mentioned needs to be involved more on what associates are working on.

    Advice to Management

    Favoritism shouldn't exist when you're a manager.

    Auto-Owners Insurance2016-01-23
  4. Helpful (4)

    "Horrible experience during my time there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Quality Analyst in Lansing, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Auto-Owners Insurance full-time for more than a year

    Pros

    The other employees are (for the most part) extremely friendly and helpful

    Cons

    They don't work with you. If there's a problem, they wait until your review and then say that they mentioned it to you previously. Or they tell you about a problem, but don't actually work with you to solve it. They expect you to fix it without any input on what exactly the problem is.

    Advice to Management

    Work with people more (transfers, etc)

    Auto-Owners Insurance2014-06-25
  5. "They treat you like family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Quality Analyst in Lansing, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Auto-Owners Insurance for less than a year

    Pros

    Management is flexible and overtime is not common. Plenty of internal movement if one desires. Great job stability Happy and welcoming corporate culture.

    Cons

    Stability is nice but the salary is less competitive. The corporation can be slow to adapt to changing technologies.

    Advice to Management

    Keep doing what you're doing.

    Auto-Owners Insurance2014-01-24
  6. "Set hours everyday, low pay, awesome people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Quality Analyst in Lansing, MI

    I worked at Auto-Owners Insurance full-time

    Pros

    It was nice to know what time you were going to be out of work, everyone leaves at 4:30pm and everyone comes in at 8am. There is little to NO flexibility on work schedule. People are awesome to work with, without them it would not be worth it.

    Cons

    Management seemed a little two faced, they would say one thing to your face and then turn around and tell a group something totally different twisting it to whatever benefited them at the moment.

    Advice to Management

    Be more consistent with what you will allow and will not allow and do it across the board not just with certain people. Be more professional with your workers, talking badly about another employee to an employee is not good business and it does not help build community, it only breeds discontent and breaks any trust people have in you.

    Auto-Owners Insurance2012-09-14
Found 6 reviews