Auto-Owners Insurance Reviews | Glassdoor

Auto-Owners Insurance Reviews

Updated Jun 12, 2019

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Found 335 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
70%
Recommend to a Friend
81%
Approve of CEO
Jeffrey S. Tagsold
42 Ratings
  1. Helpful (1)

    "Secure company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Commercial Underwriter in Lansing, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Auto-Owners Insurance full-time for more than 8 years

    Pros

    Stable company, hires from within, never laid off

    Cons

    Compared to other companies in the industry, things that are lacking are flexibility and better pay for experienced employees.

    Advice to Management

    Value your experienced and well-performing employees. Many of those with knowledge and work ethic are paid better at other companies offering comparable benefits.

    Auto-Owners Insurance2018-10-17
  2. Helpful (4)

    "It's still a man's world at a 100 year old company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Branch Claim Representative in Stuart, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Auto-Owners Insurance full-time for more than 3 years

    Pros

    Decent benefits, will get you in the door to claims because they hire with no experience, nice home office in Michigan

    Cons

    Unless you are a single male with no kids and a willingness to move anywhere, don't look to get promoted. Lower paying company for claims.

    Advice to Management

    Develop a tier system for your branch auto reps. Someone there for 10 years shouldn't have the same title as a new hire. It's insulting. There should be somewhere for someone to go within the company even if they can't relocate; especially long time good employees.

    Auto-Owners Insurance2018-10-16
  3. "Great Company Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Actuarial Analyst in Lansing, MI
    Positive Outlook
    Approves of CEO

    I worked at Auto-Owners Insurance for less than a year

    Pros

    Very friendly and helpful culture, emphasis on promoting from within

    Cons

    work can be tedious sometimes

    Auto-Owners Insurance2018-09-25
  4. Helpful (1)

    "Nice Family-Oriented Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Actuarial Technician in Lansing, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Auto-Owners Insurance full-time

    Pros

    Low-stress 7.5 hour workdays Decent compensation (including bonuses) Promotions from within occur frequently

    Cons

    Slow moving Conservative culture Lansing is boring

    Auto-Owners Insurance2018-09-17
  5. "Business Analyst Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Analyst Specialist in Lansing, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Auto-Owners Insurance full-time for more than 10 years

    Pros

    Great Coworkers, very stable company great work/life balance and still offers bonuses and a Penton.

    Cons

    Not really any telecommuting options. If you're going to stay home, you must take personal/vacation/sick time.

    Auto-Owners Insurance2018-09-13
  6. Helpful (3)

    "Personal lines processsor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Personal Lines in Duluth, GA
    Negative Outlook
    Disapproves of CEO

    I worked at Auto-Owners Insurance full-time for more than 3 years

    Pros

    Weekday word schedule with Weekends off.

    Cons

    Low pay. They give you sick time and if you use it you will be punished. Over worked and Under paid. Micromanaged if they do not like you.

    Advice to Management

    Pay your employees more.

    Auto-Owners Insurance2018-10-10
  7. Helpful (1)

    "Lots of problems in IT, senior management refuses to admit them."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Developer in Lansing, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Auto-Owners Insurance full-time for more than 10 years

    Pros

    Its a 37.5 hour work week, although in IT they are trying really hard to pressure everyone into working more, without just changing the rules.

    Cons

    Senior IT leadership seemingly has no direction. Recently has started to speak in code that they aren't interested in improving anything, they are only interested in convincing you to spend more hours at your desk every week. It's increasingly difficult to get pretty much anything done, as many projects require you to involve 6 different groups that all hate each other and won't work together. Management does not know...

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    Advice to Management

    Teach your managers how to coach people, implement radical candor, be honest with all of your failing employees even the old ones, even the ones in management, stop giving them all a pass just because no one has ever given them critical feedback before.

    Auto-Owners Insurance2018-09-17
  8. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Analyst in Lansing, MI
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Auto-Owners Insurance full-time for more than 3 years

    Pros

    Work that fits your abilities

    Cons

    Prudence is a code word for cheap. Broken chairs in meeting rooms, AV equipment that never works.

    Auto-Owners Insurance2018-09-12
  9. Helpful (1)

    "Good benefits, average pay, way too high volume with the expectations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Field Claims Representative in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Auto-Owners Insurance full-time for more than 8 years

    Pros

    Benefits are good. Vacation and personal leave is good if you can get approval to take it.

    Cons

    Expectations are too high with the volume of claims. There is no consideration given for amount of claims or the severity of those claims.

    Advice to Management

    Listen to employees. You need more specialization.

    Auto-Owners Insurance2018-09-07
  10. "Claim Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lansing, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Auto-Owners Insurance full-time for more than 3 years

    Pros

    Wonderful company to work for, they really take care of their employees. Great benefits and retirement, great hours

    Cons

    Nothing at all, wonderful place to work

    Auto-Owners Insurance2018-08-16
Found 335 reviews