Auto Trader UK Reviews | Glassdoor

Auto Trader UK Reviews

Updated December 12, 2016
31 reviews

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4.0
Star Star Star Star Star
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Approve of CEO
Auto Trader UK Chief Executive Officer Trevor Mather
Trevor Mather
15 Ratings

31 Employee Reviews

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Pros
  • Great working environment and inspirational colleagues (in 21 reviews)

  • Great people, Great attitude towards work and very consumer focussed (in 19 reviews)

Cons
  • Work-life balance is sometimes tipped a bit too far towards work (in 7 reviews)

  • It's a fast paced environment that looks like it is evolving on a daily basis (in 11 reviews)

More Pros and Cons

  1. "An honest opinion"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Manchester, England (UK)
    Former Employee - Anonymous Employee in Manchester, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Auto Trader UK (More than a year)

    Pros

    NIce atmosphere to work in

    Cons

    Not for some one who wants job security

    Auto Trader UK Response

    Dec 13, 2016 – Resourcing Partner

    Thank you for your review and the feedback. It's nice to hear back from former employees with a positive experience. We have a history spanning back 40 years and hope to be around for many more. We ... More


  2. "Head of Customer Relations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head of Customer Relations in Manchester City Centre, England (UK)
    Current Employee - Head of Customer Relations in Manchester City Centre, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Auto Trader UK full-time (More than 5 years)

    Pros

    Great values, very inclusive and loads of opportunities to grow in the business

    Cons

    gets a bit hectic at times in the effort to do the right thing by the customer

    Advice to Management

    maybe evaluate if products are landing the way we expect

    Auto Trader UK Response

    Dec 1, 2016 – Resourcing Partner

    Thank you for the review. You echo a lot of the things we hear about our values which is great as they are so important to us and how we work. Building an inclusive environment with opportunities for ... More


  3. "Great company with First world problems"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Product Manager in Manchester, England (UK)
    Former Employee - Senior Product Manager in Manchester, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Auto Trader UK full-time (More than 5 years)

    Pros

    Great company, atmosphere, environment with management that really care about the company. Lots of autonomy and industry leading practises and principles

    Cons

    Stick to a way of working for longer than five mins. The Auto Trader Way, Dual Track Agile, Lean UX. First world problems but Autotrader keeps changing there approach to stay ahead of the pack. Nice problem to have as they are market leading and are experimenting with ways of increasing the gap but can get fustrating.

    Advice to Management

    Everything is good, i will always have fond memories of AutoTrader

    Auto Trader UK Response

    Nov 8, 2016 – Resourcing Partner

    Thank you for your review. The points you have raised around our pace of change are familiar ones, but something that forms part of our constantly evolving environment. We do however appreciate the ... More


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  5. "First impressions... looking good!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - User Experience Designer in Manchester, England (UK)
    Current Employee - User Experience Designer in Manchester, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Auto Trader UK full-time (Less than a year)

    Pros

    From walking into reception at my first interview to the current day, its a fantastic place to work. The environment, the opportunities to learn and develop and the great team around me, really make the experience! For the first time in years, I'm now enjoying coming into work again!

    Cons

    There are not too many cons to be fair. I've got everything I need around me to deliver but maybe a more specific design area?

    Advice to Management

    Stay open-minded and keep allowing the teams to explore their creativity.

    Auto Trader UK Response

    Oct 13, 2016 – Resourcing Partner

    Welcome to Auto Trader! It is great to hear what a positive start you have had here. It is an amazing environment to come in and work, and I am sure you will have plenty of opportunities to be able ... More


  6. Helpful (9)

    "Great place ruined by the aggressive nature of senior managment."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Manchester, England (UK)
    Current Employee - Anonymous Employee in Manchester, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Auto Trader UK full-time (More than 3 years)

    Pros

    It's an awesome company, that has a profit margin that most other companies would die for. If you are detached from managment (2levels down) this can still feel like a great company to work for, which most of the reviews state.

    Cons

    This place has changed a lot over the last 12 months and really has lost its soul, the good times have been and gone. Bullying, aggressive behaviour, lack of creativity are some of the behaviours driven from the top. Many good people have left or are on the way out but the core team that demonstrate these bad behaviours still remain thus it being a virtuous cycle.

    Advice to Management

    Some of the senior managment team should step aside to let people like Nathan & Jason through who are some of only a few originals left that still hold onto the true Auto Trader values, so they can once again be disseminated into the business and this place can be made great again at all levels. You know who you are so please do the right thing for the company and the people that work here.

    Auto Trader UK Response

    Feb 23, 2016 – Head of Resourcing

    Thank you for taking the time to share your thoughts about working with us. I am really sorry that you feel that your experience over the recent months has not been positive. Everyone at Auto Trader ... More


  7. Helpful (3)

    "I'm happy here ... i think?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Manchester, England (UK)
    Current Employee - Anonymous Employee in Manchester, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Auto Trader UK full-time (More than 8 years)

    Pros

    Amazing place to work, staff are great, offices are fantastic

    Cons

    feels like we are going back to old Auto Trader where everything is stemmed around revenue

    Advice to Management

    Look at better package options for your small independent dealers say up to 20 cars as not everyone who wants to do well needs to be a supermarket / manufacturer. It feels as thiugh are are pricing some of these good guys out of the market

    Auto Trader UK Response

    Feb 25, 2016 – Head of Resourcing

    Thank you for your review. Our offices are fantastic indeed and our colleagues are truly great as you say making Auto Trader an amazing workplace. Our packages are designed to offer real value to all ... More


  8. "One of the better places to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Auto Trader UK full-time (More than 5 years)

    Pros

    Good atmosphere and great people, lots of freedom to be proactive and participate in decision making. Senior management are very approachable and value your opinions.

    Cons

    Career progression is limited if you're in product and technology. If you're main motivation is money higher salaries for the same role can be found elsewhere.

    Advice to Management

    Benchmark London salaries. Other than that doing a top job.

    Auto Trader UK Response

    Sep 2, 2015 – CEO

    Thanks for taking the time to write this. I guess any work package is more than just the financial reward, but we should be competitive with others on that basis too for same/similar roles. And ... More


  9. "Great Place, Great People, Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Manchester, England (UK)
    Current Employee - Senior Project Manager in Manchester, England (UK)
    Recommends
    Positive Outlook

    I have been working at Auto Trader UK full-time (More than 3 years)

    Pros

    Award winning office
    Cater for all kinds of employees
    Flexible
    Well paid
    Friendly staff

    Cons

    No different to any large company thats gone public there is a level of cost saving - but not bad really

    Auto Trader UK Response

    Sep 2, 2015 – CEO

    Thanks for sharing your review and your positivity on the office and people. I'm not aware of any cost cutting we have done just because we are a public company (we have certainly done some, but I ... More


  10. Helpful (1)

    "Cutting edge company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead User Experience Architect in London, England (UK)
    Current Employee - Lead User Experience Architect in London, England (UK)
    Recommends
    Positive Outlook

    I have been working at Auto Trader UK full-time (More than a year)

    Pros

    Lot of great people to learn from, collaborative attitude among colleagues and departments, always ready to embraces change

    Cons

    Sometimes decisions take too much time more because of internal politics than real reasons. A slightly bullish attitude masked as humor can be annoying on the long term.

    Advice to Management

    Be more transparent and communicate more often with the employees on personal development and business updates.

    Auto Trader UK Response

    Sep 2, 2015 – CEO

    Thanks for the review. Agree on the collaboration and the embracing change. Also agree that decisions can appear to take too much time - do they become better decisions because of it - maybe ... More


  11. "Brilliance as usual set in a creative, collaborative environment."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Leader in Manchester City Centre, England (UK)
    Current Employee - Product Leader in Manchester City Centre, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Auto Trader UK full-time (More than 3 years)

    Pros

    The office is amazing, the coffee is free, the benefits are good, the location is excellent, the people are clever, kind and reliable.

    Cons

    Not enough wonderful people to work on all the things we want to achieve.

    Auto Trader UK Response

    Sep 2, 2015 – CEO

    Thanks for your review. I agree we could do more if we had more people (especially if they were as good as the current ones). The fine line is how much more our customers (and indeed consumers ... More



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