AutoNation Reviews | Glassdoor

AutoNation Reviews

Updated November 12, 2017
767 reviews

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2.8
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AutoNation Chairman and CEO Mike Jackson
Mike Jackson
387 Ratings

767 Employee Reviews

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Pros
Cons
  • Long hours as in any other dealership (in 78 reviews)

  • Not the strongest pay plan in the business (in 66 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Des Plaines, IL
    Former Employee - Sales Representative in Des Plaines, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Team work ! Very unusual for car sales and competitive sales. Management cares about you the client and everyone's overall experience!

    Cons

    If you can't self manage your self then this is not the job for you.

    Advice to Management

    Keep up your coaching skills to succeed. You're dedication makes us work harder!


  2. "Find another place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician in Mountain View, CA
    Current Employee - Technician in Mountain View, CA
    Doesn't Recommend

    Pros

    It is just a job, based on the current company benefit program there isn't much good about it. Company policy on commision or flatrate is so confusing it boggles the mind. For a company that is in the Fortune 500 it isn't making it a very attractive place to work.

    Cons

    Very expensive health insurance, no dental or vision care, few holidays, no sick pay. Incompetent or very inexperienced lower level management. Upper level management that doesn't care about employees. More or less typical for this industry.

    Advice to Management

    Might want to try to give back to employees instead of just taking away all the time. Look at your lower level management, very inexperienced. You need to look at giving something back instead of the you can make only so much profit off a car doesn't work. It isn't the economy that has your stock tanking.

  3. Helpful (4)

    "Find somthing else somwhere else- PLEASE"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SERVICE ADVISOR in Denver, CO
    Current Employee - SERVICE ADVISOR in Denver, CO
    Doesn't Recommend
    No opinion of CEO

    Pros

    some of the best emploees around

    Cons

    LONG hours No balance for your own life. low comission pay. financial punishment for low csi even if proven beyond your control. no support staff ie. cashiers, apointment takers, cust service support

    Advice to Management

    Happy employees make happy customers and I am not happy when i know I will be working 50-60 hours next week and still may not make enough to pay the mortgage


  4. Helpful (4)

    "Too Corporate for the Automotive Business"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Large Company, Large Inventory (for car sales), Talented Employees, Some external perks (discounts on merchandise from other vendors.), Several dealerships/locations can help if a location change becomes an issue.

    Cons

    The industry can be known for back-stabbing, the pay plan is poor in comparison to dealerships owned by smaller and less corporate groups, the health insurance benefit options are costly and do not provide sufficient coverage, the hours are generally 50+ and in an economy where auto sales has declined, your draw works out to be less than minimum wage and your commissions may not come anywhere near what you could be making hourly (more industry related), advancement within the company is not what you know, it's who you know.

    Advice to Management

    You have some talented employees who are square pegs being forced to fit into round fittings - not every position should have a payplan based on a template.


  5. Helpful (3)

    "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lot Porter in Santa Clara, CA
    Current Employee - Lot Porter in Santa Clara, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Working at AutoNation allows you to interact with customers and coworkers of various backgrounds. You also get to wash and clean your own cars for free.

    Cons

    Everyone is constantly mistreated. Management tends to be very greedy, especially with the people who are out to earn a commission. You can be rest assured that if you work in an hourly position, the people who are earning commission will make you work very hard so that they can earn a bigger paycheck, at your expense. Also, although sales guys may get mistreated once in a while, they are treated like Gods. Management will walk stomp all over you in order to make them happy. They earn the company a lot of first time buyers, and A LOT of money.

    Advice to Management

    Listen to your employees. We voice our concerns for a reason. Do not try to overwork us for low pay and put us all under very stressful conditions, just so you can look good to the higher-ups in corporate. Also, don't leave us understaffed for several months and complain about why performance level has dropped from previously. We get tired! We are not machines! We are human!


  6. Helpful (1)

    "the worst work experience in the automotive trade"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mercedes-benz Sales Specialist in Pompano Beach, FL
    Former Employee - Mercedes-benz Sales Specialist in Pompano Beach, FL
    Doesn't Recommend
    No opinion of CEO

    Pros

    the benefits are above average

    Cons

    when all else fails, chop the sales force pay to compensate the upper management.

    Advice to Management

    get to the bottom of why the top sales specialists are a breed of professional people now gone from the front line!


  7. Helpful (1)

    "There is "Us" and the rest of AN Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fort Lauderdale, FL
    Former Employee - Anonymous Employee in Fort Lauderdale, FL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Location in downtown Fort Lauderdale
    Half day off day before a holiday

    Cons

    Top management flies around in corporate jets and stay at over priced hotels while everyone else is cost-cut to extreme. Middle managers have to fight over a $5 variance in hotel bills.
    Hourly people have to clock in and out. This is a corporation, not a factory.
    Salaries are uneven. You can work hard and get the same lousy 1 to 3% raise or no raise at all every year.

    Advice to Management

    Get out of your bubble and try to work within the confines you expect the rest of us to work. Share the wealth a little more.

  8. Helpful (1)

    "Worst compnay I ever worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - F&I Payables in Irving, TX
    Former Employee - F&I Payables in Irving, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    my supervisor was very accomodating, because I knew what I was doing and he knew I would watch out for him
    when first hired, everyone seemed happy and helpful

    Cons

    I would have to say everything! Pay is below average wages. Benefits are extremely expensive and in combination with the low pay, I couldn't afford benefits. This company is NOT employee oriented at all. They are only concerned with the bottom line. You are expected to work constantly, non-stop!
    NO down time at all. Would advise anyone who is considering employment at the Shared Service Center, DONT! Turn and run away as fast as you can.

    Advice to Management

    Be realistic when asking your teams to perform certain duties without sitting down with them and seeing what steps are involved. Have more sympathy for your employees rather than just the bottom line. AND PAY YOUR EMPLOYEES A DESCENT SALARY. Then you wouldn't have the tremendous turnover you have!


  9. Helpful (1)

    "Very bad company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Pembroke Pines, FL
    Former Employee - Sales Associate in Pembroke Pines, FL
    Doesn't Recommend
    No opinion of CEO

    I worked at AutoNation full-time (More than 5 years)

    Pros

    Big name is the only pro.

    Cons

    EVERY department is constantly dealing with pay cuts. I have never seen anything like it. I put up with it for 5 years. Only hourly employees are safe. They only care about the stock. This includes sales parts AND service. All that plus a lot of training! YAY.


  10. Helpful (3)

    "Company is more concerned about stock price than customers or employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Denver, CO
    Former Employee - Management in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AutoNation full-time (More than 10 years)

    Pros

    Large enough company that an employee that is lazy or inept can keep their job (pro for that employee).
    Management can make a low 6 figure income, pretty easily.

    Cons

    Return for shareholders is more important than taking care of the customer and employee. Yes, a public corporation is created for shareholder value (by law)… but the only thing management truly cares about is moving the stock price to affect their options.

    Corporate attitude- CYA, who you know is more important than production, etc.

    Advice to Management

    Truly focus on the customer and the employee and shareholder value (net profit) will take care of its self


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