AutoZone Reviews in Chicago, IL | Glassdoor

AutoZone Chicago Reviews

Updated August 30, 2017
57 reviews

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Chicago, IL Area

3.0
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AutoZone Chairman, President, and CEO Bill Rhodes III
Bill Rhodes III
26 Ratings

57 Employee Reviews

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Pros
  • You'll definitely learn a lot about cars (in 53 reviews)

  • Discount on parts and helping the public (in 32 reviews)

Cons
  • Upper management was sometimes a little bit more brutal (in 162 reviews)

  • Hours fluctuate if you're part time (in 110 reviews)

More Pros and Cons

  1. "Parts Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Parts Sales Manager in Elgin, IL
    Former Employee - Parts Sales Manager in Elgin, IL

    I worked at AutoZone full-time (More than a year)

    Pros

    Good experience to get your feet wet in retail management. While not officially being a "manager", it's a great stepping stone to moving up the chain.

    Cons

    Pay was a little less than what you would expect, but somewhat understandable.


  2. Helpful (1)

    "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Driver in Chicago, IL
    Former Employee - Driver in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AutoZone full-time (Less than a year)

    Pros

    Only one i can think of is discounted parts other than that nothing

    Cons

    Forced to receive pay by debit card thats not valid with any bank, then charged $5 per withdraw

  3. "Enjoy always putting the customer first"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PSM Part Sales Manager in Chicago, IL
    Current Employee - PSM Part Sales Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AutoZone full-time (More than a year)

    Pros

    To meet new people and helping customers, making sure they have everything they need to get the job done right.

    Cons

    Management was a Challenge to me and I gotten really great at it now I'm working on moving up to a store manager.


  4. "Short duration"

    StarStarStarStarStar
    Former Employee - Sales Representative in Bolingbrook, IL
    Former Employee - Sales Representative in Bolingbrook, IL

    I worked at AutoZone full-time (Less than a year)

    Pros

    Easy to learn job duties

    Cons

    Dealing with different personalities on a daily basis

    Advice to Management

    Keep up the good work


  5. "My Autozone Experience Is A great. I'm a people Person."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Driver in Thornton, IL
    Current Employee - Commercial Driver in Thornton, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I get to help customers Find the right tools or parts to satisfy the problem they are having with their vehicle.

    Cons

    Not getting the hours you need to take care of your money issues. I'm looking to rise amongst the ranks, but I can't do that with Autozone.


  6. "Commercial manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Sales Manager in Cicero, IL
    Current Employee - Commercial Sales Manager in Cicero, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AutoZone full-time (More than 8 years)

    Pros

    The people you work with, the customers, and the knowledge you learn from working in parts.

    Cons

    Favoritism is shown, Outsourcing managers, hiring people with no Automotive experience, locate equals more people quitting after only a month, in a year you will at least me 25 people that have word with you and quit...

    Advice to Management

    Make people want to stick around increase pay. Could be commission-based like O'Reillys where it's based on sales not just management getting Commission.


  7. "Autozone sales representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Streamwood, IL
    Current Employee - Customer Service Representative in Streamwood, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AutoZone part-time (Less than a year)

    Pros

    Great company. Very great for students and want to work.

    Cons

    Selling is a must talked to for not selling checkout

    Advice to Management

    Be on time have a great attitude be able to learn how the store works

  8. "Good place to work, but low pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Chicago, IL
    Current Employee - Store Manager in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at AutoZone full-time (More than a year)

    Pros

    Low stress and lots of great teamwork

    Cons

    Good place to work, but low pay


  9. "Parts Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend

    Pros

    Some of them do care about you as a person.

    Cons

    Everything is last minute. Tremendous pressure to sell the add ons. The computer system crashes a few times a week, and help desk is practically usless. Customers are generally nasty and treat you like a servant.

    Advice to Management

    Get reliable computer software. Plan projects. Provide SPIFFs for selling WITTs. The customer IS NOT always right.


  10. Helpful (1)

    "Unprofessional workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Account Manager in Chicago, IL
    Former Employee - Commercial Account Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AutoZone full-time (Less than a year)

    Pros

    I had a good pay because of my previous experiences.

    Cons

    Unprofessional Managers, unreliable team, lack of hours, they want you to be at work even if you are not on the clock

    Advice to Management

    Acknowledge ALL your employees and not just the highest paid managers.


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