AutoZone Reviews in Houston, TX | Glassdoor

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AutoZone Houston Reviews

Updated November 29, 2017
46 reviews

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Houston, TX Area

3.2
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AutoZone Chairman, President, and CEO Bill Rhodes III
Bill Rhodes III
25 Ratings

46 Employee Reviews

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Pros
  • You'll definitely learn a lot about cars (in 55 reviews)

  • The discount on parts is a good perk (in 32 reviews)

Cons
  • Upper management needs to follow through on a regular basis (in 166 reviews)

  • Hours fluctuate if you're part time (in 115 reviews)

More Pros and Cons

  1. "Love my job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Conroe, TX
    Current Employee - Customer Service Representative in Conroe, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AutoZone part-time (More than a year)

    Pros

    Environment, duties, help from managers

    Cons

    Need a phone person at times


  2. "Parts Sales Mananger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Manager in Houston, TX
    Current Employee - Sales Manager in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AutoZone full-time (More than 10 years)

    Pros

    chance for promotion...if you are surrounded by the right people

    Cons

    attendance /tardies system run by points

    Advice to Management

    Take care of your people and your people will take care of you. Educate and Compensate, Trust me you will benefit....

  3. "Work you do not worthy of pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Houston, TX
    Former Employee - Sales Associate in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AutoZone part-time (More than 3 years)

    Pros

    Learn a lot about cars

    Cons

    You have to install batteries, lightbulbs, air filters and wiper blades very often, and never get paid to do so. The same amount of money you get while staying inside in the AC putting up items in the shelf is the same amount you get while you're outside slaving putting in a battery for 40 minutes then going back in just to get the next battery. Autozone does NOT care about their employees. They will never listen to any advice you have to say, they never reimburse you for your shirts that you ruin while putting on the batteries, and even during hurricane harvey they still expected me to show up for work even though it was flooded around my house... And i still got points for not showing up. The managers will get annoyed with you if you accept tips from the people who rarely ever give you one, even though the effort of putting in a battery is something they'd never do. While you're working with a manager as a sales associate, they will make you do all the work, by going outside and doing all the batteries, bulbs, wiper blades, ETC. They'll even sell them the products and make you install it. There's literally no motivation to sell, even though they try to push it as much as possible. If you sell enough of the useless stuff they want you to sell, then all you get is maybe a pizza party or something or $40 dollars to spend on clothes for autozone. Very rarely do they ever actually reward you for all the hard work you put in, most of they time they'll go up to you and say 'nice job' and that's it. I'd never reccomend this job to anyone, because of the fact that autozone's competitors all either pay better, have better store hours, don't require as much strenuous work, or have commission as some sort of a real motivation to sell.

    Advice to Management

    Get better ways to motivate employees, other than menial things.
    Give the autozoner some sort of commission for selling/installing a battery since there is no motivation to do so.


  4. "Good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Parts Sales Manager in Conroe, TX
    Current Employee - Parts Sales Manager in Conroe, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AutoZone full-time (More than a year)

    Pros

    Co-workers are great. Engaging. Fun

    Cons

    Some crazy customers,time management, commercial customers are hard to deal with sometimes

    Advice to Management

    Praise your employees. Keep a positive attitude. Get things done


  5. "Love Your Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AutoZone part-time (Less than a year)

    Pros

    There are not any pros that I can see... The Hog Sitting High On The Hill Getting Fat Watching Everone Else Starve...

    Cons

    They love there customers so much but treat there employees like crap overall as a company. You want me to sell but you get no incentives to sell. The company is the greediest company I have worked for... sitting high on the hog getting fat. We had hurricane Harvey... Everyone was flooded in.... They still wanted us to come to work & take pics & send it to them showing why we couldn't come in... #HEARTLESS

    Advice to Management

    Treat your employees better & they will treat you


  6. "parts manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Pasadena, TX
    Current Employee - Manager in Pasadena, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AutoZone full-time (Less than a year)

    Pros

    work over 50 hrs and insurance

    Cons

    they move you stores all the time when people call in


  7. "Good Part Time Job"

    StarStarStarStarStar
    • Work/Life Balance
    Current Employee - Retail Sales Associate in Sugar Land, TX
    Current Employee - Retail Sales Associate in Sugar Land, TX

    I have been working at AutoZone part-time (More than a year)

    Pros

    I am a full time college student, and the manager has been flexible with hours to accommodate study and exam dates.

    Cons

    Some times there is no break for lunch, so must bring food to work before clocking in.
    Manager is looking for smart college student that are mechanically inclined. So some do not get past the first interview because of limited experience with cars.

  8. Helpful (3)

    "Driver/front of store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Houston, TX
    Current Employee - Sales Associate in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AutoZone part-time (More than a year)

    Pros

    Fellow emplyees, location of store

    Cons

    Here is what is most important to upper management....first and most important are the STOCK HOLDERS...second are commercial accounts, third are the store customers and last are the employees.

    Advice to Management

    Staff the stores correctly and stop appeasing the stock holders at the employees expense.


  9. "okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Parts Sales Manager in The Woodlands, TX
    Former Employee - Parts Sales Manager in The Woodlands, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AutoZone full-time (More than 3 years)

    Pros

    lots of opportunity for moving up

    Cons

    poor pay, little overtime if any


  10. "Financial secure company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in Humble, TX
    Current Employee - District Manager in Humble, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AutoZone full-time (More than 10 years)

    Pros

    Good working relationship with my peers. Good schedule and freedom to make decisions. Company car is furnished. Good benefits. The company make smart business decisions.

    Cons

    Limited support from the regional staff. The stress level is very high and the expectations are sometimes out of touch with reality. Everything is viewed as an excuse even when in some cases it's a viable reason

    Advice to Management

    Appreciate the commitment your team makes


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